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Digital Transformation in the Public Sector - Reflections on a Public Ethos
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0000-0002-6155-511X
Halmstad University, School of Information Technology.ORCID iD: 0000-0002-8463-4486
Halmstad University, School of Information Technology. Umeå University, Umeå, Sweden.ORCID iD: 0000-0001-9439-0764
2026 (English)In: Information Polity, ISSN 1570-1255, E-ISSN 1875-8754, Vol. 31, no 2, p. 193-209Article in journal (Refereed) Published
Abstract [en]

This paper investigates policy documents on digital transformation in the public sector and whether technological optimism also risks obscuring constitutional, democratic, and ethical principles. Two analytical tasks were undertaken: first, we mapped policy documents originating from a multi-level setting; and second, we explored the extent to which constitutional, democratic, and ethical principles are articulated. To explore the extent to which these principles are articulated the concept of a public ethos was utilized. A public ethos contains principles associated with a liberal representative democracy and a Weberian bureaucracy. The analysis underscores the need for research on maintaining a public ethos in politics associated with digital transformation. The policy documents that were analyzed lack ideas concerning democratic legitimacy, legal certainty, ethics in the public encounter, and systems for public scrutiny. The main conclusion is that the space in the documents is dominated by technological optimism, while constitutional, democratic, and ethical principles are given lower priority. The need for further research includes questions concerning (1) conditions for civic participation/party politics, (2) management issues concerning skill/learning development among public employees and on control mechanisms, (3) issues at the frontline of public administration on how the digital transformation affects the treatment of vulnerable/marginalized populations. © The Author(s) 2026.

Place, publisher, year, edition, pages
Thousand Oaks, CA: Sage Publications, 2026. Vol. 31, no 2, p. 193-209
Keywords [en]
digital transformation, public ethos, democracy, ethics, constitution, public policy
National Category
Political Science
Research subject
Smart Cities and Communities, LEADS
Identifiers
URN: urn:nbn:se:hh:diva-58606DOI: 10.1177/15701255261419221ISI: 001721464400001Scopus ID: 2-s2.0-105036149145OAI: oai:DiVA.org:hh-58606DiVA, id: diva2:2048675
Part of project
AI i byråkratins tjänst - förändrad digital arbetsmiljö när robotkollegor blir en del av vardagen
Funder
Afa Trygghetsförsäkringsaktiebolag, 190212Swedish Research Council, 2022-05349Available from: 2026-03-25 Created: 2026-03-25 Last updated: 2026-07-06Bibliographically approved

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Thomsen, MichelÅkesson, Maria

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