Effektivitetens kostnader: En kvalitativ textanalys om effekter på offentliga värden vid en AI implementering inom svenska kommuner
2026 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE credits
Student thesisAlternative title
The cost of efficiency : A qualitative text analysis of the effects on public values from AI implementation in Swedish municipalities (English)
Abstract [en]
This essay aims to identify which public values motivate and legitimise the implementation and increased use of artificial intelligence (AI) in Swedish municipalities.
It also examines which public values risk being deprioritised when AI is implemented, with particular focus on democracy, transparency and accountability.
The study is conducted through a qualitative text analysis of municipal policy documents from four Swedish municipalities that differ in size and in their degree of AI maturity. The material is complemented by reports and guidelines from national authorities and other relevant actors. The theoretical framework for this essay is Public Value Management.
Mark Moore’s strategic triangle is used to highlight how different public values are formulated, prioritised or downplayed in the material.
The results show that efficiency and operational capacity are recurring motives for AI implementation, and are often linked to demographic change, resource constraints and increasing service demands. Democratic values such as right to appeal, transparency and accountability are in principle recognised as important, but are treated in more general terms and given less concrete content. This suggests that these democratic values risk being undermined and deprioritised in favour of operational efficiency goals. Overall, the study indicates that AI in municipal policy documents is primarily legitimised through effifiency and operational capacity, while democratic dimensions of public value are pushed to the background. This raises questions about how municipalities can balance effeciency demands with democratic legitimacy.
Place, publisher, year, edition, pages
2026. , p. 38
Keywords [en]
artificial intelligence, public value, Public Value Management, municipalities, policy documents, democracy, efficiency
National Category
Political Science
Identifiers
URN: urn:nbn:se:hh:diva-58263OAI: oai:DiVA.org:hh-58263DiVA, id: diva2:2034795
Subject / course
Political Science
Educational program
Social Analysis and Communication, 180 credits
Presentation
2026-02-02, Halmstad, 18:49 (Swedish)
Supervisors
Examiners
2026-02-122026-02-022026-02-12Bibliographically approved