Beyond “lab washing”: A methodology for social impact assessment in Living Labs
2025 (English)In: Proceedings of the OpenLivingLab Days Conference 2025: Living Labs for Regenerative Futures: Connecting local and global innovation ecosystems, Brussels: ENoLL – European Network of Living Labs , 2025, p. 283-306Conference paper, Published paper (Refereed)
Abstract [en]
This article introduces a process-oriented assessment methodology designed to address persistent challenges in Living Lab practice, such as lab-washing, social impact assessment, and assuring long-term, value-driven transformation and sustainability. Grounded in design ethnographic practice and embedding iterative and participatory engagements, the approach enables continuous reflection and adaptation rooted in reallife Living Lab contexts. Key methods – such as ethnographic deep dives, trading zones, Think Forward workshops, and assessment interviews – enable the identification of both intended and emergent social impacts while fostering community ownership and deep scaling. The article argues that embedding assessment throughout the lifecycle of a Living Lab enhances its credibility, strengthens collaboration across project streams, and better supports systemic change. In doing so, it offers a practical framework for moving beyond symbolic participation and toward authentic, context-sensitive transformation, specifically within EU-funded projects’ contexts.
Place, publisher, year, edition, pages
Brussels: ENoLL – European Network of Living Labs , 2025. p. 283-306
Keywords [en]
Design ethnography, social impact, process-oriented assessment, living lab, deep scaling
National Category
Other Social Sciences not elsewhere specified
Research subject
Smart Cities and Communities, REBEL
Identifiers
URN: urn:nbn:se:hh:diva-57803DOI: 10.5281/zenodo.17482034ISBN: 9789464668636 (electronic)OAI: oai:DiVA.org:hh-57803DiVA, id: diva2:2014056
Conference
Open Living Lab Days. Living Labs for Regenerative Futures: Connecting Local and Global Innovation Ecosystems, Andorra la Vella, Andorra, 30 September - 3 October, 2025
Part of project
GREEN-LOG - Cooperative and Interconnected Green delivery solutions towards an era of optimized zero emission last-mile Logistics, European Commission
Funder
EU, Horizon 2020, 1010698922025-11-162025-11-162025-11-19Bibliographically approved