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Ledarskap i organisationer: En studie om AIs påverkan i det offentliga sektorn
Halmstad University, School of Health and Welfare.
2025 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Artificial intelligence has become a current phenomenon that engages many people, from

everyday individuals to professionals. It has spread on social media for several years and has

affected us both nationally and internationally. This smart technology has given rise to rumors

suggesting that all jobs could be replaced by AI and robots in the future, which creates

concern among many people, especially the elderly.

The purpose of this study is to examine both leaders' and employees' experiences of AI

applications, and the reasons why their work and work environment may have been affected

in some way. A qualitative research design was applied, involving interviews with eight

participants, four leaders and four employees. The leaders share their experiences regarding

the new technology and how it has affected and will affect their work and leadership in the

future. The leaders state that they need to communicate more clearly with their employees and

that employees have increased concerns due to the development of AI.

The employees in the study believe that AI will affect them both positively and negatively.

Individual leaders need to be well-prepared and confident in the face of a major change. The

leaders and employees in the study consider AI to be incredibly new for everyone to adapt to,

which may have led to a decrease in trust in AI, but they remain optimistic about the future.

Keywords: artificial intelligence (AI), leader, employee, leadership, work, Sweden

Abstract [sv]

Artificiell intelligens har blivit ett aktuellt fenomen som engagerar många personer, frånvanliga till professionella. Den har spridits på sociala medier i flera år och påverkat ossmänniskor både nationellt och internationellt. Den smarta teknologin har resulterat iryktesspridningar som uttrycker att allt jobb skulle ersättas av AI och robotar i framtiden,vilket skapar oro hos många människor, särskilt de äldre. Syftet med denna studie är attundersöka både chefernas samt medarbetarnas upplevelse av dess tillämpningar, orsakerna tillderas arbete och arbetsmiljö blev påverkade på något sätt. Valet som gjorde är att genomföraen kvalitativ studie där vi intervjuat åtta deltagare, fyra chefer och fyra medarbetare. Chefernaberättar om deras upplevelser angående den nya teknologin och hur den har påverkat ochkommer påverka deras arbete samt ledarskap i framtiden. Cheferna uppger att de behöverinformera sina medarbetare på ett tydligare sätt och att medarbetarna har en ökad oro i ochmed utveckling av AI. Medarbetarna i studien anser att AI kommer påverka dem på bådepositivt och negativt sätt. Att enskilda chefer behöver vara välplanerade och självsäkert infören stor förändring. De cheferna och medarbetarna i studien anser att AI är otroligt nytt föralla att ta emot, vilket kan göra att förtroendet för AI har minskat, men de ser ljusa ut iframtiden.

Place, publisher, year, edition, pages
2025. , p. 47
Keywords [en]
artificial intelligence (AI), leader, employee, leadership, work, Sweden
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hh:diva-57340OAI: oai:DiVA.org:hh-57340DiVA, id: diva2:1997797
Educational program
Social Change and Social Sustainability, 180 credits
Supervisors
Examiners
Available from: 2025-09-26 Created: 2025-09-15 Last updated: 2025-10-01Bibliographically approved

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CiteExportLink to record
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Citation style
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