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Competence in the Era of Digital Automation: Implications for Knowledge Workers – A Literature Review
Halmstad University, School of Information Technology.
Halmstad University, School of Information Technology.ORCID iD: 0000-0002-8463-4486
Halmstad University, School of Information Technology.ORCID iD: 0000-0001-9439-0764
2024 (English)In: MCIS 2024 Proceedings / [ed] Elena Parmiggiani; Cleopatra Bardaki; Luís Silva Rodrigues, Atlanta, GA: Association for Information Systems, 2024, article id 36Conference paper, Published paper (Refereed)
Abstract [en]

Digital automation based on technologies that learn, reason, and act is changing work life. This will inevitably and specifically have implications for knowledge workers and their interplay with "digital technologies." In this paper, we report from a review of IS literature on the implications of digital technology for knowledge work and knowledge workers' competence. We take the knowledge worker's perspective and provide an overview of research and knowledge in the field. The paper is motivated by the need to analyse and relevantly understand the implications of digital automation on work and professions. The contribution is twofold. First, the paper provides an overview of previous research and knowledge on digital automation and knowledge work. Second, it contributes to the conceptualisation/understanding of the challenges and opportunities that digital automation brings to human competence and knowledge work.

Place, publisher, year, edition, pages
Atlanta, GA: Association for Information Systems, 2024. article id 36
Series
Association for Information Systems
Keywords [en]
digital automation, knowledge work, knowledge worker, human competence, skills, implications
National Category
Information Systems, Social aspects
Research subject
Smart Cities and Communities, LEADS
Identifiers
URN: urn:nbn:se:hh:diva-54617ISBN: 978-989-33-6886-2 (print)OAI: oai:DiVA.org:hh-54617DiVA, id: diva2:1898163
Conference
16th Mediterranean Conference on Information Systems (MCIS 2024) and the 24th Conference of the Portuguese Association for Information Systems (CAPSI), Porto, Portugal, October 3-5, 2024
Part of project
Guidance for digital automation and a good work environment, Afa Trygghetsförsäkringsaktiebolag
Funder
Afa TrygghetsförsäkringsaktiebolagAvailable from: 2024-09-16 Created: 2024-09-16 Last updated: 2025-10-01Bibliographically approved

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Chikumbi Zulu, NaomiThomsen, MichelÅkesson, Maria

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CiteExportLink to record
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Citation style
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