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Digital Automation Of Knowledge Work – A Literature Review On Implications For Work Environment
Halmstad University, School of Information Technology.
Halmstad University, School of Information Technology.ORCID iD: 0000-0001-9439-0764
Halmstad University, School of Information Technology.ORCID iD: 0000-0002-8463-4486
2024 (English)In: MCIS 2024 Proceedings / [ed] Elena Parmiggiani; Cleopatra Bardaki; Luís Silva Rodrigues, Atlanta, GA: Association for Information Systems, 2024, article id 37Conference paper, Published paper (Refereed)
Abstract [en]

The implications of digital automation for knowledge work have sparked intense discussions in society and amongst scholars. This paper provides an overview of information systems (IS) literature on digital automation, knowledge work and work environment implications. We explore digital automation’s implications through a systematic literature review, identifying 179 papers of which 18 were selected as core research studies relevant by inclusion criteria. We provide an overview of IS literature relating to digital automation of knowledge work and the implications for work environment. We show how digital automation is represented and outline positive and negative implications for knowledge workers and organizations. The literature review concludes by pointing out research opportunities that are particularly relevant in progressing IS research on digital automation.

Place, publisher, year, edition, pages
Atlanta, GA: Association for Information Systems, 2024. article id 37
Series
Association for Information Systems
Keywords [en]
digital automation, knowledge work, work environment, research opportunities
National Category
Information Systems, Social aspects
Research subject
Smart Cities and Communities, LEADS
Identifiers
URN: urn:nbn:se:hh:diva-54616ISBN: 978-989-33-6886-2 (print)OAI: oai:DiVA.org:hh-54616DiVA, id: diva2:1898161
Conference
16th Mediterranean Conference on Information Systems (MCIS 2024) and the 24th Conference of the Portuguese Association for Information Systems (CAPSI), Porto, Portugal, October 3-5, 2024
Part of project
Guidance for digital automation and a good work environment, Afa Trygghetsförsäkringsaktiebolag
Funder
Afa TrygghetsförsäkringsaktiebolagAvailable from: 2024-09-16 Created: 2024-09-16 Last updated: 2025-10-01Bibliographically approved

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Plotnikova, OlgaÅkesson, MariaThomsen, Michel

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
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Output format
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