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The post-COVID era digital Workplace - An ethnographic study.
Halmstad University, School of Information Technology.
2023 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This research delves into the profound implications of the COVID-19 pandemic on the adaptability of knowledge workers towards emergent digital work paradigms, encompassing four key themes identified through the analysis: Responding to Challenges, building routines, Relationship maintenance, and personal growth. The transformative potential of remote work has garnered recognition as an innovative organizational and personal operational approach. However, the pandemic-induced global restrictions prompted an unprecedented and obligatory transition to remote work for knowledge professionals. Employing an ethnographic lens, this study delves into an individual case, distilled from a prior qualitative inquiry featuring 38 comprehensive interviews conducted across distinct pandemic phases. Within this context, the study investigates the adaptability of not only two knowledge workers but also two managers, while recognizing the four aforementioned key themes. The overarching objective is to enrich the conceptual framework of adaptive behaviours inherent to knowledge work, intricately interwoven with resilience amidst crises. The derived insights from this research stand to offer remote workers and their supervisors a heightened comprehension of the import and ramifications of workplace adaptiveness, considering the dynamic interplay between these adaptable practices and resilience. In doing so, this study contributes significantly to the evolving landscape of modern work dynamics.

Place, publisher, year, edition, pages
2023.
Keywords [en]
Adaptability, Digitalisation, Digital transformation, Remote work, Resilience
National Category
Information Systems Social Sciences
Identifiers
URN: urn:nbn:se:hh:diva-51851OAI: oai:DiVA.org:hh-51851DiVA, id: diva2:1806516
Educational program
Master's Programme (120 credits) in Digital Service Innovation, 120 credits
Presentation
2023-09-29, Online (Zoom), Halmstad, 14:00 (English)
Supervisors
Examiners
Available from: 2023-09-29 Created: 2023-10-23 Last updated: 2025-10-01Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf