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Yttre och inre upplevelser av företagsidentitet
Halmstad University, School of Business, Innovation and Sustainability.
Halmstad University, School of Business, Innovation and Sustainability.
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syfte: Syftet med denna studie är att studera och jämföra hur några företag i Halmstad upplever sig själva respektive hur allmänheten upplever dessa. Vidare är målet med denna jämförelse att kunna dra slutsatser utifrån de studerade företagen i Halmstad.

Teoretisk referensram: Den yttre och den inre upplevelsen speglas bland annat i faktorer såsom: vad de anställda förmedlar, de egenskaper man kan förknippa företaget med, färger och symboler kring företaget, eventuella kundsamhörigheter kopplade till företaget samt reklamen och marknadsföringen som företaget förmedlar.

Metod: Fyra företag i Halmstadsområdet fick genom två till tre anställda genom intervjuer besvara hur de upplevde det egna företaget. Även två fokusgrupper om fyra personer vardera sattes samman för att fånga det allmänna perspektivet av de medverkande företagen.

Resultat: Den slutliga analysen visade att både det interna och det externa perspektivet av de fyra företagen generellt sett var mer lika än olika.

Slutsats: Från resultatet drog vi slutsatsen att den interna företagsidentiteten upplevd bland anställda och det externa perspektivet som det uppfattades av allmänheten överlag var samstämmiga.

Nyckelord: Organizational identity, Corporate image, Brand

Abstract [en]

Purpose: The purpose of this paper is to study and compare how some companies in Halmstad experience themselves and how the general public experiences these. Furthermore, the goal of this comparison is to be able to draw conclusions based on these companies in Halmstad.

Theoretical framework: The external and the internal perception is reflected in factors such as: what the employees mediates, characteristics you can associate the company with, colors and symbols around the company, brand communities linked to the company and the advertising and marketing that the company displays.

Method: Four companies in the general region of Halmstad with two to three employees respectively attended simultaneous interviews, where they shared the company´s perceptions about themselves. Furthermore, two focus groups of four subjects each were formed to represent the public´s view of the attending companies.

Results: Ultimately, via our study we found that both the internal and external perspective of the four companies were generally more similar than different.

Conclusion: From the results we concluded that the internal organizational identity perceived by employees and the external corporate image perceived by the general public were for the attending companies in general in agreement.

Keywords: Organizational identity, Corporate image, Brand

Place, publisher, year, edition, pages
2022. , p. 62
Keywords [en]
Organizational identity, Corporate image, Brand
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hh:diva-47296OAI: oai:DiVA.org:hh-47296DiVA, id: diva2:1674885
Subject / course
Business
Educational program
Business Administration and Economics Programme, 180 credits
Supervisors
Examiners
Available from: 2022-06-22 Created: 2022-06-22 Last updated: 2025-10-01Bibliographically approved

Open Access in DiVA

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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