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Legitimation process of new actors and new business-policy partnerships: Developing new industries through collective action
Halmstad University, School of Business, Innovation and Sustainability.ORCID iD: 0000-0002-0067-7447
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Innovation and the development of new industries present economic opportunities with the power to lead markets into more sustainable paths. At the early stage, new industries typically face several constraints because they tend to lack legitimacy, and the existing institutional arrangements are unlikely to satisfy the needs of new ventures aiming to innovate and develop new economic activities. Public and private support to new industries has become key to overcoming challenges and harnessing market opportunities. With much of the literature on new industries focused on the organisational level, there is a need for further research to include a system-level analysis, and specifically, to include research that explores how industry support actors influence system-building processes by exercising system levela gency. Two interrelated system-building processes are particularly emphasised: institutional change and legitimacy-building. The development of these processes is dependent on the mobilisation of collective and coordinated multi-actor activities. Against this backdrop, this thesis examines how public and private industry support actors, and their collective efforts can influence institutional change and legitimacy-building to develop new industries. To address this aim, five academic papers were developed. Paper I empirically explores how industry actors undertake institutional change processes to foster the formation and development of a new industry. Paper II takes a legitimacy perspective to explore how the development of new FinTech-based business models requires industrial reconfigurations within the financial industry. Paper III examines the role of private industry support organisations – Sector NGOs in the legitimacy-building processes at organisational and system levels within new industries. Paper IV provides a review of different public and private interactions and collaborations developed to overcome organisational and system-level challenges within new industries. Paper V empirically explores the institutional factors that influence the legitimacy and management of public and private collaborations within an innovation context. The thesis contributes to ongoing scholarly debates at the intersection of organisational, management and innovation studies within the context of new industries. The thesis underscores the important role of public and private support organisations, such as business associations and governmental agencies, in mobilising other industry actors to design and implement new institutions that can enable innovation. When acting as neutral agents, these organisations can facilitate the creation of a cohesive collective movement to work on system-building that can support industrial development by fostering entrepreneurship and innovation. Furthermore, when acting as innovation intermediaries and advocacy agents, private industry support actors promote the egitimation of new technologies, organisations and industries by influencing individual-level judgments and collective validation. The thesis further shows that public and private collaborations targeting new industries need to aim for collective system-building and observe the divergent institutional logics of the parties.

Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2025. , p. 84
Series
Halmstad University Dissertations ; 139
Keywords [en]
new industry, system-building, institutional change, legitimacy-building, industry support actors
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:hh:diva-57740ISBN: 978-91-90123-00-3 (print)ISBN: 978-91-89587-99-1 (electronic)OAI: oai:DiVA.org:hh-57740DiVA, id: diva2:2013173
Public defence
2025-12-05, S1022, Kristian IV:s väg 3, Halmstad, 10:15 (English)
Opponent
Supervisors
Projects
LNETN Project
Funder
EU, Horizon 2020, 860364
Note

Disclaimer regarding Policy paper: Building the legitimacy of new public policy frameworks targeting innovation and new industrial development page 65-84:

This white paper has received funding from the European Union's Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No 860364. This communication reflects only the author's view and that the Agency is not responsible for any use that may be made of the information it contains.

Available from: 2025-11-12 Created: 2025-11-11 Last updated: 2025-11-12Bibliographically approved
List of papers
1. Fostering conditions for digital entrepreneurship: The role of institutional entrepreneurs in driving FinTech ecosystem development
Open this publication in new window or tab >>Fostering conditions for digital entrepreneurship: The role of institutional entrepreneurs in driving FinTech ecosystem development
2026 (English)In: Technovation, ISSN 0166-4972, E-ISSN 1879-2383, Vol. 150, p. 1-14, article id 103386Article in journal (Refereed) In press
Abstract [en]

This paper explores the role of institutional entrepreneurship in developing Digital Entrepreneurial Ecosystems (DEE). With much of the literature on DEE focused on organisational-level analysis, there is a need for further research that includes system-level analysis, and specifically research that explores how ecosystem actors support Digital Entrepreneurship (DE) by facilitating adaptation of the institutional environment. We analyse a single longitudinal case study of the Danish FinTech ecosystem, a DEE that developed in the context of a traditional, highly regulated industry and a turbulent global FinTech scene. FinTech DEEs have emerged across the world as a response to a global reshaping of financial institutions that resulted from the global financial crisis and ongoing technological shifts. We use this case to explore two questions: “what institutional forces influence the development of the DEE?”, and “how do institutional entrepreneurs facilitate institutional changes to develop a DEE?” We find the development of the Danish FinTech DEE was enabled and shaped by changes to institutions that support: (i) new collaboration dynamics and mechanisms, particularly between incumbent firms and start-ups, (ii) adaptations to the regulatory framework, and (iii) the development of global connections. Institutional change required collective efforts, depending on different institutional entrepreneurs at different times. Neutral leadership of institutional entrepreneurs became crucial for institutional change. Furthermore, both system and organisation-level agencies influenced institutional change during the development of the DEE. As such, this study contributes to a better understanding of DEE development and, therefore, the conditions that foster DE in the FinTech field. © 2025 The Authors.

Place, publisher, year, edition, pages
Oxford: Elsevier, 2026
Keywords
Digital entrepreneurial ecosystem, Digital entrepreneurship, FinTech, Institutional entrepreneurship, Institutions, Qualitative case study
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-57636 (URN)10.1016/j.technovation.2025.103386 (DOI)2-s2.0-105018574367 (Scopus ID)
Available from: 2025-10-28 Created: 2025-10-28 Last updated: 2025-11-11Bibliographically approved
2. Future Business Models in Financial Services: A Legitimacy-based Perspective
Open this publication in new window or tab >>Future Business Models in Financial Services: A Legitimacy-based Perspective
2025 (English)In: Journal of Business Models, E-ISSN 2246-2465, p. 1-13Article in journal (Refereed) Epub ahead of print
Abstract [en]

In this conceptual paper, we discuss four future scenarios of the financial industry, illustrating a potential industryconfiguration. We take a legitimacy-based perspective on future business models, highlighting interdependencies betweenlegitimacy, regulation policy, and industry structure. We conjecture that the Neo Bank scenario is the most probable in thefuture of Fintech.

Place, publisher, year, edition, pages
Aalborg: Aalborg Universitetsforlag, 2025
Keywords
Fintech Business Models, Blockchain, Decentralized Finance, Neo Banks, Big Tech
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-57711 (URN)10.54337/jobm.v13i2.10231 (DOI)
Projects
LNETN
Funder
EU, Horizon 2020, 860364
Available from: 2025-11-04 Created: 2025-11-04 Last updated: 2025-11-11Bibliographically approved
3. Legitimation of new industries: The role of Sector NGOs
Open this publication in new window or tab >>Legitimation of new industries: The role of Sector NGOs
(English)Manuscript (preprint) (Other academic)
Abstract [en]

New industries emerge from and along diverse pathways. Given their newness, they are subject to different degrees of liabilities and lack legitimacy. New regional industries combine multiple elements, technologies, organisations and institutions that face legitimation challenges to become socially accepted. The legitimation of a new industry depends on the extent to which these elements at the organisation and industry/system levels become legitimised. New non-profit sectoral organisations – Sector NGOs have emerged to assist new industries in overcoming legitimacy challenges. The roles in new industries' legitimation have received scant attention despite their influence on individual-level legitimacy judgment formation and collective-level legitimation. We explore the roles and activities of Sector NGOs to legitimise new industries. Using the multi-level theory of legitimacy, we consider: “In what ways do Sector NGOs influence the legitimation of new industries?” and “How do Sector NGOs influence new industries’ legitimacy quests at the organisational and system levels?”. We suggest that Sector NGOs influence legitimation by developing narratives that promote changes in cognitive and normative structures by knowledge development and sharing, institutional changes, and innovation intermediation. We argue that Sector NGOs' legitimacy-building helps build organisation legitimacy capacities, network alignment, collective visions and actions. 

Keywords
New industry, Sector NGOs, Legitimacy, Multi-level legitimacy theory, System-level agency
National Category
Economics and Business
Identifiers
urn:nbn:se:hh:diva-57733 (URN)
Projects
LNETN
Funder
EU, Horizon 2020, 860364
Note

Book chapter

Available from: 2025-11-06 Created: 2025-11-06 Last updated: 2025-11-11Bibliographically approved
4. Unravelling public and private interactions in the development of ‘new industries’: A review and research agenda
Open this publication in new window or tab >>Unravelling public and private interactions in the development of ‘new industries’: A review and research agenda
(English)Manuscript (preprint) (Other academic)
National Category
Economics and Business
Identifiers
urn:nbn:se:hh:diva-57734 (URN)
Projects
LNETN
Funder
EU, Horizon 2020, 860364
Available from: 2025-11-06 Created: 2025-11-06 Last updated: 2025-11-12Bibliographically approved
5. Navigating institutional complexity in public–private collaborations post-GDPR: Data sharing for healthcare innovation
Open this publication in new window or tab >>Navigating institutional complexity in public–private collaborations post-GDPR: Data sharing for healthcare innovation
Show others...
(English)Manuscript (preprint) (Other academic)
Abstract [en]

Public–private collaborations (PPCs) have become pivotal in advancing healthcare globally, leveraging data as a key resource for innovation and service improvement. These collaborations bring together complementary resources and capabilities of public and private actors to address healthcare challenges and generate value that no single actor could achieve alone. Effective data sharing is at the core of successful PPCs. However, data sharing is not without challenges, particularly post-GDPR, which imposes strict rules and enforceable obligations. As privacy laws continue to evolve without context-specific guidelines, PPCs are often left to navigate implementation and develop shared understandings of data-sharing practices on their own. Yet as actors construct the meaning of new practices guided by their institutional logics, diverging understandings of what constitutes acceptable data sharing can develop. This study employs a qualitative multi-case study approach to explore how data-sharing PPCs experience institutional complexity post-GDPR. It examines two PPCs focusing on data-driven healthcare innovation in Finland and Sweden. The findings indicate that when a shared understanding of data-sharing practices cannot be established, dominant actors may retreat into substitute field logics and adopt a passive stance, ultimately stalling collaboration. These dynamics, coupled with communication and coordination issues, lead to frustration and limited progress. Although universities act as neutral intermediaries easing institutional tension and facilitating alignment, their presence alone does not resolve data-sharing complexities. This study contributes to the literature by emphasising the influence of institutional logics in shaping data-sharing dynamics within innovation projects concerning public and private actors, warranting careful attention and management.

Keywords
public and private collaboration, institutional complexity, data sharing, GDPR, innovation, healthcare
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-57735 (URN)
Projects
LNETN
Funder
EU, Horizon 2020, 860364
Available from: 2025-11-06 Created: 2025-11-06 Last updated: 2025-11-11Bibliographically approved

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Stein Da Silva, Luiza

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