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  • 51.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    User Generated Content in News Media – a Comparison of Reader and Newspaper Views2013Conference paper (Refereed)
    Abstract [en]

    The newspaper industry is forced to find new business models for their digital channels due to decreasing revenues from subscription, single copy sales and advertising. One of many paths to explore is user generated content (UGC). UGC has been described as a democratizing “tool”, a new way for newspapers to connect to their audience, and also to attract advertisers in a new way. So far, research on UGC in a newspaper setting has either focused on the user or the newspaper perspective. By two different questionnaires, one to newspaper readers with 3663 respondents and one to newspaper staff with 204 respondents we attempt to make a comparison of reader and newspaper views on UGC in news media. The purpose of this paper is to describe perceptions and views of user generated content in the newspaper context, and to investigate if there is a gap between newspaper staff and reader perceptions. The findings show that readers in general value UGC to be important and attractive content, but that only a few are positive to contribute with UGC. Newspaper staff shows a tendency to think that users rate UGC content value higher than they actually do. Newspaper staff also rate that users are more likely to contribute with UGC than they actually are. There is also a difference between what newspaper staff think motivates readers to contribute and what the reader survey shows. This paper contributes to the understanding of UGC and also provides valuable insights to newspaper firms considering exploring UGC.

  • 52.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    IT University of Göteborg, Sweden.
    Ljungberg, J.
    IT University of Göteborg, Sweden.
    Forming a Value Network - Analyzing the Negotiations Between Actors in the E-Newspaper Case2009In: Proceedings of the 42nd Annual Hawaii International Conference on System Sciences, HICSS / [ed] Ralph H Sprague, Los Alamitos, Calif.: IEEE Computer Society, 2009, p. 1-10Conference paper (Refereed)
    Abstract [en]

    We have studied a two-year project aiming at exploring the potentials of the e-newspaper, i.e. a news service published with e-paper technology. Different actors have interests in this process, e.g. newspaper publishers, device producers, readers and advertisers. These actors are forming value networks by negotiations of interests and positions. The contribution of the paper is twofold: firstly we show how the value network created around e-newspaper is dependent on the convergence of different actors and their interests; secondly our theoretical contribution is to show how Actor Network Theory (ANT) can be used in combination with other theories - in this case genre theory - to analyze emergent value networks. ANT captures the general process of how the value network takes form, while genre theory captures the domain specific context of e-newspapers, and how this structures negotiations between different stakeholders who want to form the e-newspaper genre.

  • 53.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Hakeröd, Jesper
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Advertising in Ubiquitous Media Environments2007In: Proceedings of the 30th Information Systems Research Seminar in Scandinavia, IRIS 30. Tampere, Finland / [ed] Tarja Tiainen, Hannakaisa Isomäki, Mikko Korpela, Anja Mursu, Minna-Kristiina Paakki, Samuli Pekkola, Tampere, Finland: Department of Computer Sciences, University of Tampere, Finland , 2007, p. 150-168Conference paper (Refereed)
    Abstract [en]

    This paper address advertising in ubiquitous media environments by empirically discussing challenges suggested in previous research. We have performed 15 interviews, 4 workshops and 3 brainstorming sessions with publishers and advertisiers. Our findings agree with previous research but also point out several additional challeging issues. We conclude by suggesting that the publishers are well suited to take on the role as pervasive service providers and identify four specific

    challenges related to that role: 1) How to develop models to produce and make use of consumer information dynamically over time in a ubiquitous media environment?; 2) How to adjust advertising to consumer preferences, i.e. advertising on consumer terms?; 3) In what ways can advertising be integrated with services/content adjusted to context? and 4) How to create an arena for building relations between consumers and advertisers as well as between advertisers?

  • 54.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Kautz, Karl-Heinz
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Authentic and Concurrent Evaluation: Refining an Evaluation Approach in Design Science Research2011In: PACIS 2011 PROCEEDINGS / [ed] Peter B. Seddon & Shirley Gregor, Brisbane: Queensland University of Technology , 2011, p. Paper 82-Conference paper (Refereed)
    Abstract [en]

    This paper addresses the need for more detailed accounts for evaluation in design science research literature. By revisiting a design project regarding the future e-newspaper we give detailed descriptions of its authentic and concurrent evaluation approach by illustrating the what, why and how of all evaluation activities throughout the whole project. The project produced seven different design artifacts that were evaluated. The utility and theoretical outcomes of the evaluation activities clearly influenced design decisions regarding newspaper design, user value and business model design as well as decisions on strategic levels. We emphasize a holistic and concurrent approach to evaluation compared to the general design science research thinking and argue that reflecting on how to seek authenticity is important. By authenticity we refer to the notion of how closely an evaluation captures the context and actual use of an artifact. With the holistic approach we encourage evaluation to be inclusive of different aspects and relationships between stakeholder groups in the evaluation activities. Further we think that concurrency is not narrowed to evaluation but also regards theorizing. While it makes sense for planning to distinguish between phases and stages of evaluation and theorizing, in practice they are intrinsically interlinked and concurrent.

  • 55.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Lund, Jesper
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Designing Ubiquitous Media Services: Exploring the Two-Sided Market of Newspapers2016In: Journal of Theoretical and Applied Electronic Commerce Research, ISSN 0718-1876, E-ISSN 0718-1876, Vol. 11, no 3, p. 1-19Article in journal (Refereed)
    Abstract [en]

    The two-sided market of newspapers with its two customer groups, readers and advertisers, is changing due to digitalization. This former stable and profitable market has lately suffered from both decreasing subscription and advertiser revenue. In this paper we use the term ubiquitous media environments to represent the vision of future media environments enabling device independent mass-scale distribution of ubiquitous media services in integrated infrastructures. We build upon a two-year action research project where researchers worked together with the Swedish newspaper industry to envision future ubiquitous media services and explore the following research question: how can ubiquitous media services be designed to leverage and balance value in a two-sided market? Five examples of ubiquitous media services were developed in collaboration and thereafter evaluated. These services were then illustrated in movie clips to trigger discussions on how ubiquitous media services can be designed. Drawing on the value aspects of ubiquitous media services from an advertiser and reader point-of-view and the platform owner role of the newspapers in a future ubiquitous media environments, we describe and discuss how ubiquitous media services can be designed to leverage value for advertisers and readers, and how newspaper organizations can strategize ubiquitous media environments. © 2016 Universidad de Talca - Chile

  • 56.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Innovative use of IT (CIIT).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Innovative use of IT (CIIT).
    Nordqvist, Stig
    Ifra/Tidningsutgivarna.
    From Print to Web to e-paper - the challenge of designing the e-newspaper2004Conference paper (Other (popular science, discussion, etc.))
    Abstract [en]

    Newspapers have a long tradition and centuries of experience behind today’s newspaper design. Pages, headlines, columns and fonts have been tuned in form and function to optimize content and context. They are all part of a user friendly and universally accepted product. Newspapers have two internationally recognizable formats, i.e. broadsheet or tabloid, familiar to readers all over the world. The first online newspapers appeared ten years ago in 1994, and since then research has been done to gain knowledge about how to design user friendly news sites. Today, we are facing the introduction of yet another media channel, the e-newspaper, which once again will require new design solutions for the graphical user interface (GUI).

    E-paper is a wide and not defined term. For this paper we limit our research to e-newspaper that will emerge on a new breed of e-Reader terminals based on E-Ink technology. These future terminals will most likely be in the size of 5-8” in size and have been used as a base for his paper.

    The change in the dimensions of printed broadsheet or tabloid newspapers into a smaller, digital e-paper format will radically change the user experience. Presumably, this e-newspaper solution will not replace the web but rather aim to replace the printed newspaper in the future. When designing for e- newspaper, the best from both worlds, i.e. print and web, should be considered in combination with the unique advantages of this new media.

    Traditional newspapers hold the advantages of portability and readability while the online newspapers enable continuous updates and user interaction. The e-newspaper offers faster and cheaper distribution than the traditional newspaper but not the same interactivity that the web offers. Further, the production and distribution of the e-newspaper is more environmentally friendly.

    In this paper we a) give an overview of the design possibilities and constraints of the e-paper technology, b) discuss design solutions from print and web that could be transferred to the e-paper media and c) present early empirical results from different studies. One study reports from experiences of prototyping e-newspaper interfaces. Another study presents results from interviews with designers at ten different newspapers, representing the publisher perspective.

    Based on the above we propose a set of future scenarios for e-newspaper design. These scenarios will be used as basis for future research and prototype development in the research community as well as within the newspaper industry.

  • 57.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Svensson, Jesper
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Living Labs: Dilemmas of an Active Researcher2009In: eChallenges e-2009 Conference Proceedings / [ed] Paul Cunningham & Miriam Cunningham, Dublin: International Information Management Corporation Limited, 2009Conference paper (Refereed)
    Abstract [en]

    This paper discusses Living Labs from a researcher view based on experiences from Halmstad Living Lab with about 100 activities with different stakeholders. We define Living Labs as a milieu based on continuity, in which methods and techniques are used to empower users and to involve all relevant stakeholders, in open innovation processes in realistic settings. The relevant stakeholders are; researchers, companies, users, public partners and stakeholders of emerging technology. We argue for the relevance of the researcher stakeholder and discuss the dilemmas of an active researcher regarding role, process, outcome and relations. We conclude by suggesting a model indicating tensions in a Living Lab from a researcher view, i.e. neutrality vs. taking sides; research process vs. innovation process; research contribution vs. market value; and critical reflections vs. socialization.

  • 58.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Svensson, Jesper
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Fredberg, Tobias
    Chalmers University of Technology.
    Audience view on new technology for media consumption2006Conference paper (Refereed)
    Abstract [en]

    In this paper, we experiment with different audience groups to study how they differ with respect to the adoption of new media products/services. We expand the existing framework of early adopters, which is heavily directed towards the technological aspects of a product, by including users that are more interested in the social and content-related aspects of products/services. We are interested in seeing whether these audience groups differ in terms of preferences for new media products in order to shed light on possible strategies for the introduction of the e-newspaper. The study was done in a larger research project, DigiNews, on the introduction of e-newspapers. The paper is built on the results from an online survey on attitudes and preferences towards new technology, media in general and a planned e-newspaper. Data was collected from in total 2976 respondents at the web sites of three Swedish newspapers Aftonbladet, Göteborgs-Posten, and Sundsvalls Tidning.

  • 59.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Svensson, Jesper
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Fredberg, Tobias
    Chalmers University of Technology, Gothenburg, Sweden.
    Introducing the e-newspaper: Identifying initial target groups2007In: Journal of Media Business Studies, ISSN 1652-2354, Vol. 4, no 3, p. 41-62Article in journal (Refereed)
    Abstract [en]

    This article investigates how audience groups differ with respect to the adoption of new media services. The authors expand the existing framework of early adopters, which is heavily directed towards the technological aspects of a product, by including users that are more interested in the social and content-related aspects of media services. The objective is to identify and explore important audience groups that can be used as initial target groups for the introduction of the e-newspaper (a newspaper that is published on e-paper technology). Data was collected from 2976 respondents through the web sites of three Swedish newspapers. © 2007 Journal of Media Business Studies.

  • 60.
    Klang, Mathias
    et al.
    Viktoria Institute, University of Göteborg; LLM Program, University of Strathclyde.
    Ihlström, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Olsson, Stefan
    Viktoria Institute, University of Göteborg; IT University, Gothenburg.
    Overcoming Barriers: Why SMEs Should Consider Networks2002In: International Journal of Services Technology and Management, ISSN 1460-6720, E-ISSN 1741-525X, Vol. 3, no 1, p. 68-81Article in journal (Refereed)
    Abstract [en]

    "Firms, markets and relational contracting are important economic institutions. They are also the evolutionary product of a fascinating series of organisational innovations." [1] Small and medium sized enterprises (SME) are at a disadvantage when competing in a global environment. This paper looks at the need for specialised and adequate tools for the small and medium sized enterprise. These tools are comprised of both human and technical elements if they are to be successful in providing SMEs with the wherewithal to compete efficiently on the global marketplace.

  • 61.
    Roussinov, Dmitri
    et al.
    W.P. Carey School of Business, Arizona State University, Tempe, AZ, United States.
    Crowston, Kevin
    Syracuse University, School of Information Studies, Syracuse, United States.
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Genres of digital documents2007In: Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 1530-1605, article id 4076510Article in journal (Refereed)
  • 62.
    Ståhlbröst, Anna
    et al.
    Luleå University of Technology, Luleå, Sweden.
    Bergvall-Kåreborn, Birgitta
    Luleå University of Technology, Luleå, Sweden.
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Stakeholders in Smart City Living Lab Processes2015In: AMCIS 2015 Proceedings, AIS Electronic Library (AISeL) , 2015Conference paper (Refereed)
    Abstract [en]

    Due to the increasing urbanization around the world, cities are growing at fast pace and following that, many cities face problems that includes both hard and soft issues. This can for instance be transportation, energy suppliance, social inclusion and quality of life for its citizens. As a way to contribute to solving these problems the smart city concept has emerged. This concept is focusing on capitalizing on ICT landscape in a strategic way. To achieve a smart city it is important to start with understanding the people and their needs, which can be supported by a Living Lab. These Living Lab involve a multitude of stakeholders in their innovation processes and thus, it becomes important to understand the power dependencies, claims and roles these stakeholders have. Thus, the aim of this paper is to explores the stakeholders that are involved in smart city innovation processes supported by Living Lab

  • 63.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Challenges with User Involvement in a Living Lab context2009Conference paper (Refereed)
    Abstract [en]

    This paper discusses user involvement in a Living Lab based on the call for research regarding the following challenges: How to select the appropriate users?; How to organize user involvement?; and How to motivate users? We discuss these questions based on empirical experiences from about 100 user involvement activities from the media and health technology application domains of Halmstad Living Lab. We conclude by summarizing our experiences as guidelines addressing these challenges, e.g. User selection criteria specifically derived for each case; Mix between traditional and virtual activities; Facilitate instead of categorize; Acknowledge that motivational factors might differ between users and domain fields.

  • 64.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Exploring Social Aspects Influence on Change in Network Relationships: A Case Study of Digital Innovation2012In: International Journal of Social and Organizational Dynamics in IT, ISSN 2155-6334, E-ISSN 2155-6342, Vol. 2, no 4, p. 14-33Article in journal (Refereed)
    Abstract [en]

    Digital innovation processes are becoming more and more networked, and actors are growing dependent oneach other’s competences, resources and knowledge. In networks developing digital innovation actors needto identify, mobilize, and integrate diverse and heterogeneous knowledge resources to be able to innovatesuccessfully. Social aspects are important where heterogeneous actors connect, negotiate, and adjust to eachother’s perspectives. The aim of this paper is to explain how social aspects such as trust, commitment andpower, influence changes in relationships in digital innovation networks. A case study approach was selectedto study events involving multiple actors in an innovation and development project aimed at introducingtechnology that aids elderly, home care personnel and next of kin by improving the management of homecare visits. Based on the authors’ findings they present a model for how social aspects influence changes inrelationships and conclude by making six propositions. Copyright © 2012, IGI Global.

  • 65.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Open Innovations in Small Enterprises - A Living Lab Approach2009In: Proceedings of The XX ISPIM Conference Vienna, Austria - 21-24 June 2009, The International Society for Professional Innovation Management (ISPIM) , 2009, p. 10-Conference paper (Refereed)
    Abstract [en]

    In this paper we have addressed the research question: In what way does a Living Lab approach influence the innovation process from a small enterprise perspective? Within Halmstad Living Lab we have performed approximately 50 Living Lab activities involving user and enterprise representatives within the health technology sector. We have discussed our experiences according to literature on innovation and competence in relation to a Living Lab approach and have identified four challenges that need to be addressed. Examples of these challenges are; In what way can Living Lab activities contribute to expand the competencies within the small enterprises and how to create openness between enterprises and other stakeholders regarding legal documents such as IPR and patent?

  • 66.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Social Aspects Influencing Relationships in Digital Innovation Networks – The Smart Lock Case2013In: Proceedings of 46th Annual Hawaii International Conference on System Sciences / [ed] Ralph H. Sprague, Jr., Los Alamitos, Calif.: IEEE Computer Society, 2013, p. 4566-4575, article id 6480394Conference paper (Refereed)
    Abstract [en]

    Digital innovation processes are becoming more and more networked, where stakeholders are growing dependent of each other’s competences, resources and knowledge. In networks working with digital innovation, actors need to identify, mobilize and integrate diverse and heterogeneous knowledge resources to be able to innovate successfully. Social aspects seem to be important at the boundaries of communities where heterogeneous actors connect, negotiate and adjust to each other’s perspectives. The aim with this paper is to explain what role relationships play in digital innovation networks as well as to describe how social aspects influence these relationships. A case study approach was selected to study events involving multiple stakeholders in a development project aimed at introducing technology that aid elderly, home care personnel and next of kin by improving the management of home care visits. We describe how social aspects such as trust, interest, and commitment between actors influence the relationships. © 2012 IEEE.

  • 67.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    The Role of Social Aspects in Digital Innovation Networks2012In: IRIS 35: Proceedings of the 35th Information Systems Research Seminar in Scandinavia: Designing the Interactive Society, Uppsala: Department of Informatics and Media, Uppsala University , 2012Conference paper (Refereed)
    Abstract [en]

    Digital innovation processes are becoming more and more networked, where stakeholders are growing dependent of each other’s competences, resources and knowledge. In networks working with digital innovation, actors need to identify, mobilize and integrate diverse and heterogeneous knowledge resources to be able to innovate successfully. Social aspects seem to be important at the boundaries of communities where heterogeneous actors connect, negotiate and adjust to each other’s perspectives. The aim with this paper is to explain what role relationships play in digital innovation networks as well as to describe how social aspects influence these relationships. A case study approach was selected to study events involving multiple stakeholders in a development project aimed at introducing technology that aid elderly, home care personnel and next of kin by improving the management of home care visits. We describe how social aspects such as trust, interest, and commitment between actors influence the relationships

  • 68.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    User Contribution in Innovation Processes: Reflections from a Living Lab Perspective2010In: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences: 5-8 January, 2010, Koloa, Kauai, Hawaii / [ed] Ralph H. Sprague, Jr., Los Alamitos: IEEE Computer Society, 2010, p. 1607-1616Conference paper (Refereed)
    Abstract [en]

    This paper discusses user contribution in innovation processes from a Living Lab perspective. In this paper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four different research projects over a period of five years. The purpose of this paper is to discuss our experiences of methods and techniques for user contribution in innovation processes, in relation Living Labs, as well as to: a) phase in the innovation process, b) kind of user contribution and c) type of users. Our contribution is threefold, we have: (1) theoretically modified the CIC model to better suit a Living Lab milieu, (2) empirically discussed methods and techniques for user contribution in relation to the modified model, and (3) identified several issues regarding different kinds of user contribution and types of users that need to be considered in Living Labs. © 2010 IEEE.

  • 69.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Methods and Techniques for User Contribution: Challenges from a Living Lab Perspective2009Conference paper (Refereed)
    Abstract [en]

    This paper discusses user contribution in innovation processes from a Living Labperspective. We view Living Lab as a milieu in which specific methods are used to involvedifferent stakeholders in open innovation processes to create and validate IT-products andservices in a real world setting. The involvement of different stakeholders is of particular importance in a Living Lab to secure the development of usable products and services. In thispaper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four differentresearch projects. The purpose of this paper is to discuss our experiences of methods andtechniques for user contribution in relation to three different aspects: a) phase in the innovation process, b) kind of user contribution and c) type of users, all in relation to a Living Lab perspective. We conclude that there is a need to translate face to face methods and techniques to distributed user involvement activities to be able to scale up and use these in a Living Lab setting.

  • 70.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Ihlström, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Mobile service value – presenting the newspaper publisher view on how to attract readers and advertizers2006In: Proceedings, TAGA 2006, 58th Annual Technical Conference, Vancouver, Canada, 2006Conference paper (Refereed)
    Abstract [en]

    As most of today’s media houses publish in multiple channels, they also exist in a multitude of infrastructures. Given the ongoing diffusion of personal computers, handheld devices, and mobile telephones as well as the advent of new technologies such as the e-paper, a new type of ubiquitous information environment is emerging. In this paper we give an update on the development of e-paper technology and provide a literature review of infrastructure issues in ubiquitous information environments. From empirical results from 19 interviews and 9 workshops with newspaper managers and designers in Sweden, Belgium, France and the Netherlands, we address the following research question: What infrastructure considerations arise with the introduction of a new channel in a ubiquitous media environment?

  • 71.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Towards a Ubiquitous Media Environment: Adding the e-newspaper Channel2006In: Proceedings of the Technical Association of the Graphic Arts, TAGA, Sewickley, USA: Technical Association of the Graphic Arts , 2006, p. 1-23Conference paper (Refereed)
    Abstract [en]

    As most of today’s media houses publish in multiple channels, theyalso exist in a multitude of infrastructures. Given the ongoing diffusion ofpersonal computers, handheld devices, and mobile telephones as well as theadvent of new technologies such as the e-paper, a new type of ubiquitousinformation environment is emerging. In this paper we give an update on thedevelopment of e-paper technology and provide a literature review ofinfrastructure issues in ubiquitous information environments. From empiricalresults from 19 interviews and 9 workshops with newspaper managers anddesigners in Sweden, Belgium, France and the Netherlands, we address thefollowing research question: What infrastructure considerations arise with theintroduction of a new channel in a ubiquitous media environment?

  • 72.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Advertising Challenges in Ubiquitous Media Environments2010In: Handbook of Research on Mobile Marketing Management / [ed] Key Pousttchi, Dietmar G Wiedemann, Hershey, PA: Business Science Reference , 2010, p. 77-93Chapter in book (Other academic)
    Abstract [en]

    Mobile advertising opportunities have attracted interest from industry and academics as a response to the trend of diffusion of new mobile technology. One industry particularly interested in new advertising opportunities is the newspaper industry. Many media houses envision a future multi-channel media environment supporting device independent, anytime, anywhere publishing, i.e. a Ubiquitous Media Environment (UME). In this paper we explore how ubiquitous advertising challenges the role of media houses. Ubiquitous advertising refers to advertising in a UME, anytime, anywhere and in any device. Based on results from interviews and workshops with advertisers and publishers we discuss how media houses traditional role is challenged. We contribute with an understanding of how media houses can develop their role to succeed with ubiquitous advertising and to m-advertising literature with insights into the dynamics of balancing consumer and advertiser value of ubiquitous advertising.

  • 73.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Designing and evaluating the calm electronic newspaper2006In: Proceedings of the 14th European Conference on Information Systems, ECIS 2006 / [ed] Jan Ljungberg, Göteborg: IT-universitetet, Göteborgs universitet , 2006, p. 12-Conference paper (Refereed)
    Abstract [en]

    This paper reports from an ongoing action research study concerning the design of the future e-newspaper, i.e. a newspaper on e-paper technology. The e-paper innovation is of great importance to the newspaper publishers since it has the potential of eventually replacing the printed newspaper due to its readability and high contrast. This study addresses the challenge of how to design calm user experience of the e-newspaper. The action research approach followed the canonical action research method, in collaboration with publisher, reader and advertiser clients. The activities include a range of data collection techniques such as project meetings, workshops, interviews and prototype testing. In the diagnosing phase we identified the core challenges for designing the e-newspaper which directed us to the literature of calm technology. Three design principles for calm user experience were formulated in the action planning phase, followed by designing three e-newspaper prototypes, which embeds the design principles, in the action taking phase. The prototypes were evaluated with 36 readers in the evaluating phase and the outcome of these evaluations was later assessed in collaboration with newspaper designers for specifying learning. The results indicate that the design principles support calm user experience.

  • 74.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    From Multi Channel Publishing towards a Ubiquitous Media Environment2008In: Journal of Graphic Technology, ISSN 1544-9599, E-ISSN 1544-9602, Vol. 4, no 3, p. 126-148Article in journal (Refereed)
    Abstract [en]

    As most of today’s media houses publish in multiple channels, they also exist in a multitude of infrastructures. Given the ongoing diffusion of personal computers, handheld devices, and mobile telephones as well as the advent of new technologies such as the epaper, a new type of ubiquitous media environment is emerging. Drawing on this background we address the research question what are the challenges when aligning a new promising technology (such as the e-paper) with existing value networks enabling value creation in ubiquitous media environments? In this paper we report from a study with newspaper publishers in Sweden, Belgium, France and the Netherlands consisting of 18 interviews and 9 workshops. The findings show that value networks in a multiple channel publishing environment are closely related to infrastructure environment. The nature of ubiquitous media environment will have implications on value networks openness and flexibility. Value networks will need a fluid structure to cope with changes in very short cycles.

  • 75.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Mobile Service Adoption: the Swedish Case Between 2006 and 20082008Conference paper (Refereed)
    Abstract [en]

    This paper describes the development of mobile service adoption between 2006 and 2008 using the Global Acceptance of Technology model (GAT) for categorization. Two online surveys were conducted, one in 2006 and one in 2008. The online questionnaires were presented at the web sites at two Swedish newspapers with comparable circulation. The sample from 2006 includes 131 respondents and the 2008 sample include 152 respondents. The samples have comparable distribution of gender, age and mobile phone penetration. The findings show a positive development in mobile service adoption in Sweden from 2006 to 2008, e.g. a large portion of the users have upgraded their mobile phones to 3G, the cost is nolonger an important barrier for adoption and users seem to be more acquainted with using mobile services and therefore do not regard mobile services to be as complicated. However, the value of mobile services was generally rated lower in 2008 than in 2006, suggesting a new challenge for the mobile service producers.

  • 76.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    The vision of ubiquitous media services: How close are we?2007In: Human interface and the management of information: Symposium on Human Interface 2007, held as part of HCI International 2007, Beijing, China, July 22 - 27, 2007 : proceedings. P. 2, Interacting in information environments / [ed] Michael J. Smith, Gavriel Salvendy, Berlin / Heidelberg: Springer Berlin/Heidelberg, 2007, p. 222-232Conference paper (Refereed)
    Abstract [en]

    The high penetration of mobile devices implies that we are closing up to the vision of ubiquitous media environments. This paper reports from a broad survey about barriers, use patterns, and motivations for using mobile media services. The aim is to contribute to the understanding of mobile service adoption process by studying users in different phases of the adoption process. The findings imply that mobile services are still not adopted and ubiquitously ingrained in use patterns. There is still a long way to go.

  • 77.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Kautz, Karl-Heinz
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Engaged Design Science: Developing Design Visions for the future e-Newspaper2010In: ICIS 2010 Proceedings - Thirty First International Conference on Information Systems, Atlanta: Association for Information Systems, 2010Conference paper (Refereed)
    Abstract [en]

    This paper reports the development of design visions for the future electronic (e-) newspaper. The ambition is to bring together the features of printed newspapers with the possibilities of online media. In an engaged design science research project we together with representatives of the newspaper industry and newspaper readers identified the three design challenges genre awareness, stress and lack of control, and obstruction. We also developed the guiding design metaphor of a calm e-reading experience and three design principles provision of media recognition support, support for user control, and support for focus on content. The design principles were evaluated through e-newspaper prototypes and on this basis we revised the design principles which led to a design theory for e-reading solutions on and for digital media.

  • 78.
    Åkesson, Maria
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Sörensen, Carsten
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ambidexterity under digitalization: A tale of two decades of new media at a Swedish newspaper2018In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 34, no 3, p. 276-288Article in journal (Refereed)
    Abstract [en]

    The digitalization of the newspaper industry represents a significant challenge for incumbent companies to engage new technologies. Many companies in the industry have had to seek new markets through digital technologies to survive. This paper explores how one of the largest Swedish newspapers, Aftonbladet, has strategically embraced new media and new markets. We report a decade of engaged scholarship based on interviews and archival analysis that covers 20 years of strategic acts at the company. We consider this effort as a case of organizational ambidexterity under digitalization. The analysis seeks to extend theoretical understanding of the interrelationships between strategic intent and technological choice. The paper contributes to the understanding of ambidexterity under digitalization by theoretically framing it in terms of strategic acts. The research suggests that digitalization implies a more complex ambidexterity interrelationship between old and new markets and technologies. As digitalization enables the loosening of previously tight couplings, the clear theoretical distinction between old and new, and critically, the unproblematic transition, is brought into question. The paper suggests replacing the notion of an orderly shift from the old to the new with ambidexterity under digitalization as a duality of both old and new undergoing continual reconfiguration. © 2018 Elsevier Ltd

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