The purpose of the study was to examine the effects of a shared leadership for the employees
perception of job satisfaction and how employees perceive the social support and
communication from managers as part of a shared leadership.
Shared leadership means that two or more managers share the role which the traditional
manager usually holds. Research indicated that shared leadership can generate both positive
and negative effects for employees on the experience of good communication and social
support. To create job satisfaction, research has shown that communication and social support
are two basic and important factors (Heide, Johansson & Simonsson, 2012;
Charoensukmongkol, Moqbel & Gutierrez-Wirsching, 2016).
The study was conducted in public organization which uses the concept of shared leadership.
A qualitative methodology based on semi-structured group interviews have been applied with
eight employees.
The result of the study indicated that the employees experienced both good and open
communication, between them and their managers. It also showed that the employees felt that
their managers was available to them. The result indicated that communication in turn
affected employees perception of a strong social support. Which led to strengthen the
relations between managers and employees, and generated the feeling of job satisfaction.
The conclusion of the study indicated that shared leadership contributed to positive effects on
employees' sense of job satisfaction.