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  • 101.
    Norell Pejner, Margaretha
    et al.
    Högskolan i Halmstad, Akademin för hälsa och välfärd, Centrum för forskning om välfärd, hälsa och idrott (CVHI).
    Lundström, Jens
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Ourique de Morais, Wagner
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Laurell, Hélène
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Isaksson, Anna
    Högskolan i Halmstad, Akademin för lärande, humaniora och samhälle, Centrum för lärande, kultur och samhälle (CLKS), Språk, kultur och samhälle.
    Stranne, Frida
    Högskolan i Halmstad, Akademin för lärande, humaniora och samhälle, Centrum för lärande, kultur och samhälle (CLKS).
    Skärsäter, Ingela
    Högskolan i Halmstad, Akademin för hälsa och välfärd, Centrum för forskning om välfärd, hälsa och idrott (CVHI).
    Smart medication organizer – one way to promote self-management and safety in drug administration in elderly people2017Konferansepaper (Fagfellevurdert)
  • 102.
    Norgren, Sanne
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Lindqvist, Felicia
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Consumers attitudes towards Virtual Reality Marketing in Sweden: Does Personalized Virtual Reality Marketing intrude on consumers integrity?2017Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    Title: Consumers attitudes towards Virtual Reality Marketing in Sweden: Does Personalized Virtual Reality Marketing intrude on consumers integrity? 

    Date: 2017-05-19

    Level: Bachelor Thesis in Marketing Author: Sanne Norgren and Felicia Lindqvist

    Supervisor: Thomas Helgesson

    Examiner: Christine Tidåsen

    Problem formulation: Despite the fact that VR is the new way of marketing, very rarely virtual worlds have been understood by marketers. VR marketing is a relatively unexplored area and the research within the area is limited. There are a lot of researches and case studies about VR in gaming and health-related industries, but there is a lack of research made about consumers attitude towards VR marketing.

    Purpose: The purpose of this dissertation is to research what consumers attitudes are towards VR marketing in Sweden and if consumers thinks that Personalized VR marketing intrudes on their privacy. This dissertation will lead to the creation of a model explaining which factors are important for the consumers when it comes to VR marketing.

    Theoretical framework: The theoretical framework includes different theories such as attitude theories, integrity theories, Personalized marketing theories, the technology behind VR and attitudes towards new technology. This chapter reviews the previous studies and theories relevant to the area of research.

    Method: We have chosen to make a quantitative study and collect primary data through surveys conducted in Sweden. The data collection consists of 390 respondents and is presented in the empirical framework. Secondary data is also collected to give the primary data support.

    Empirical framework: This chapter consists of one survey conducted in Sweden and the focus of this chapter is to describe the empirical data collected. The focus of the survey is to test the theories and get a good understanding of consumers attitudes towards VR marketing in Sweden.

    Conclusion: The principal finding from this dissertation is that the majority of the respondents tends to have positive attitudes towards VR marketing and are more willing to buy a product or service if they have experience it in a Virtual Reality environment. A marketer needs to create Personalized marketing that is true to what the consumers are willing to share and not create marketing that is based on economic preferences and relationship status, as these factors are sensitive to the consumers.

    Keywords: Virtual Reality, Attitudes, New Technology, Personalized Marketing and Integrity. 

  • 103. Nyblom, Mattias
    et al.
    Behrami, Jenny
    Nikkilä, Tung
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    An evaluation of business intelligence software systems in SMEs - a case study2012Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 2, s. 51-57Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article proposes a simple model for evaluating the performance of Business Intelligence software systems based on what companies themselves find to be most important; efficiency, user friendliness, overall satisfaction, price and adaptability. Companies want to know the different systems used, why they are used and how effective they are for different tasks. They are also concerned about the systems' compatibilities. The study builds on a deep interview with eight Swedish SMEs. The results show what terms are used by users, how they have solved their information needs and what problems arise in each company. It also shows that the decisions about what system to use are related to the experience specific individuals have had in other companies.

  • 104.
    Odebrecht da Silva, Halissa
    et al.
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Kobuszewski Volles, Barbara
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The COO Effect in the International Brand Positioning: A Qualitative Study of Chinese Companies2014Independent thesis Advanced level (degree of Master (One Year)), 40 poäng / 60 hpOppgave
    Abstract [en]

    Chinese companies have been an important issue in the world economy development, since China belongs to the group of emerging countries that had been gaining prominence in the last years. To gain market, ranges of companies are going abroad, aiming to develop their brands internationally. Brand positioning plays an important role when the goal of the company is to gain competitive advantage and to be positioned in the consumer’s mind. Furthermore, when Chinese companies decide to internationalize, they have to deal with the COO (country-of-origin) effect, which might influence the consumer’s perception when purchasing a product. The aim of this study is to examine how the effects of COO influence brand positioning of Chinese firms when going international, and how they deal with these COO effects. In this context, a theoretical framework presenting the brand positioning drivers with the combination of the COO effect is developed. A qualitative case study that incorporates four interviews in two different Chinese companies with subsidiaries in Brazil, called JAC Motors and ZTE, are settled. The findings from the case study are compared and contrasted with the theoretical framework, developing a cross-case analysis, identifying and complementing the elements of the theoretical framework. In this regard, it was identified that Chinese companies position their brands with a cost-benefit approach, due to the COO effect caused by different general attributes from China. The brand positioning drivers, in a certain way, are defined taking in consideration the COO effect, although the drivers were not totally affected by the COO. In order to deal with the COO effect, most drivers oppose a negative effect of the COO when it is caused by the perception of lack ofquality from Chinese products; or the COO effect is highlighted in the strategy, when it is caused by the perception of low price. These findings are eventually depicted by a theoretically anchored and empirically guided model, which allows the authors to describe the international brand positioning of Chinese brands and how they deal with the COO effect in its international brand positioning.

  • 105.
    Paul, Ryan
    et al.
    Trinity College, Dublin, Ireland.
    Evers, Natasha
    National University of Ireland Galway, University Road, Galway, Ireland.
    Smith, Adele
    Galway Business School, Salthill, Galway, Ireland.
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Communities of Practice - A Creator and Accelerator of Born Global Ventures2017Inngår i: / [ed] Natasha Evers, 2017Konferansepaper (Fagfellevurdert)
  • 106.
    Payan, Janice
    et al.
    University of Northern Colorado, Greeley, Colorado, USA.
    Hair, Joe
    Kennesaw State University, Kennesaw, Georgia, USA.
    Svensson, Göran
    Oslo School of Management, Oslo, Norway.
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Awuah, Gabriel
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Modeling Antecedents in Trust-Commitment Vendor Relationships2015Inngår i: Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress, Cham: Springer, 2015, s. 321-321Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The primary purpose of this study is to examine the importance of selected antecedents (i.e., cooperation, coordination, and relationship investments) in a commitment-trust vendor relationship model. Collaboration in organizations often is not effective in relationships between purchasers and vendors because cooperation, coordination and relationship investment are lacking. Research on these constructs is very limited in interorganizational research, so this study is unique, therefore, in examining antecedents in a trust-commitment relationship model. Following examination of both first and second order modeling approaches, findings show the influence of these antecedents on trust and commitment, and ultimately vendor relationship satisfaction. All three antecedents are positively related to the higher order management factors construct, and in turn to both trust and commitment, with the stronger relationship being to commitment. Commitment and trust are both positively related to relationship satisfaction. The direct relationship from trust to satisfaction is strongest, but there is evidence of partial mediation through the indirect relationship from trust to commitment and then to satisfaction.

  • 107.
    Payan, Janice M.
    et al.
    University of Northern Colorado, Greeley, Colorado, USA.
    Hair, Joe
    Marketing and Professional Sales, Cole College of Business, Kennesaw State University, Kennesaw, Georgia, USA.
    Svensson, Göran
    Management, Kristiania University College, Oslo, Norway.
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Awuah, Gabriel
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The Precursor Role of Cooperation, Coordination, and Relationship Assets in a Relationship Model2016Inngår i: Journal of Business-to-Business Marketing, ISSN 1051-712X, E-ISSN 1547-0628, Vol. 23, nr 1, s. 63-79Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose: The primary purpose of this study is to test the importance of activity-oriented precursors in a relationship model. This study supports the theoretical view that firms create trust and knowledge through activities and these activities make a commitment decision less risky (Johanson & Vahlne, 2009). The secondary purpose of this study is to collect and examine data from interorganizational relationships in both Sweden and the United States. By including data from two countries, results will be more generalizable. Results can also lead to several managerial implications.

    Methodology/approach: This study focuses on a sample of distributors from both the United States and Sweden. One hundred sixty-one usable surveys were returned from the U.S. survey, for a response rate of 27%. One hundred twenty-four usable surveys were returned from the Swedish survey, for a response rate of 21%. The PLS-SEM method was used to examine the model’s constructs.

    Findings: Similar to past research results show that trust and commitment have a direct positive influence on satisfaction, and that trust also has a direct positive influence on commitment. However, this study uniquely supports four out of six newly tested hypotheses. Both cooperation and relationship assets have a direct positive influence on commitment. Cooperation has a direct positive influence on trust and commitment. Relationship assets have a direct negative influence on trust but a direct positive influence on commitment. Surprisingly, two hypotheses were not supported: Coordination did not have a significant relationship with either trust or commitment.

    Research implications: Managers who want to achieve a satisfactory relationship based on trust and commitment need to prioritize their attention toward cooperation. They should also be aware that participation in joint activities (i.e., coordination and relationship investments) does not guarantee higher levels of trust or commitment in the relationship. It is the quality of the joint activities and the how dependent firms are on each other and not just participation in joint activities that are likely to create higher levels of trust or commitment. The quality of coordination and manageable levels of dependence may counteract the higher costs associated with joint activities compared to the costs associated with cooperation. Managers may  be wise to not make major commitments to other firms unless high quality joint activities have created knowledge and trust between firms.

    Originality/value/contribution: The model adds the joint activity-oriented antecedents associated with collaboration which is essential to a successful relationship. Because of the high failure rate of collaboration may be due to cooperation and coordination failures and because these two constructs are underspecified in interorganizational research, this study is unique in examining activity-oriented antecedents in a trust/commitment model of relationship satisfaction in a crosscultural context (i.e., with U.S. and Swedish samples). © Taylor & Francis Group, LLC.

  • 108.
    Reinert, Venilton
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Universidade Regional de Blumenau, Blumenau, Brazil.
    Awuah, Gabriel
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    da Silva, Nathalia Virginia
    Universidade Regional de Blumenau, Blumenau, Brazil.
    The Usage of Social Media by the Agri-Business Companies in Brazil2014Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This study investigates the usage of social media by companies. The gathered information was related to the objective of using it, the criteria when selecting the tools and to find out the type of activities which the companies have done. The methodology is a qualitative approach with exploratory study. The results show that the main objective of the company was to strengthen the brand´s name. The criteria to select the online tools were the huge presence of their stakeholders in the selected tool. Besides the use of Twitter, the company has not done any other activities using social media tools.

  • 109.
    Reinert, Venilton
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Universidade Regional de Bumenau, Blumenau, Brazil.
    Awuah, Gabriel
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for Technology, Innovation and Marketing Management (CTIM2).
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    da Silva, Nathalia Virginia
    Universidade Regional de Blumenau, Blumenau, Brazil.
    The Usage of Social Media by the Agri-Business Companies in Brazil2014Inngår i: Journal of Academy for Advancement of Business Research, ISSN 2332-0311, E-ISSN 2332-032X, Vol. 2, nr 1, s. 89-98Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study investigates the usage of social media by companies. The gathered information was related to the objective of using it, the criteria when selecting the tools and to find out the type of activities which the companies have done. The methodology is a qualitative approach with exploratory study. The results show that the main objective of the company was to strengthen the brand´s name. The criteria to select the online tools were the huge presence of their stakeholders in the selected tool. Besides the use of Twitter, the company has not done any other activities using social media tools.

  • 110.
    Rindell, Anne
    et al.
    Department of Marketing, Hanken School of Economics, Helsinki, Finland.
    Svensson, Göran
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Oslo School of Management, Oslo, Norway.
    Mysen, Tore
    Oslo School of Management, Oslo, Norway.
    Billström, Anders
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL).
    Wilén, Kristoffer
    Hanken School of Economics, Helsinki, Finland.
    Towards a conceptual foundation of 'Conscientious Corporate Brands'2011Inngår i: Journal of Brand Management, ISSN 1350-231X, E-ISSN 1479-1803, Vol. 18, nr 9, s. 709-719Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article develops a conceptual foundation for Conscientious Corporate Brands (CCBs) by exploring the role that (i) environmental and (ii) climate change issues, and that (iii) internal and (iv) external corporate codes of ethics play as dimensions of CCBs. The article's aim is to extend previous research in ethical branding by proposing an empirically grounded conceptual foundation of the conscientious dimension of a corporate brand. The empirical context is based on Nordic business-to-business relationships. © 2011 Macmillan Publishers Ltd.

  • 111.
    Roger, Ström
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Vendel, Martin
    Royal Institute of Technology (KTH), Stockholm, Sweden.
    John, Bredican
    ISC Royal Holloway, University of London, Egham, United Kingdom.
    Mobile marketing: A literature review on its value for consumers and retailers2014Inngår i: Journal of Retailing and Consumer Services, ISSN 0969-6989, E-ISSN 1873-1384, Vol. 21, nr 6, s. 1001-1012Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The article describes the existing knowledge of how mobile marketing can increase the value for consumers and retailers. Mobile device shopping, and consumers' use of mobile devices while shopping is shown to be both an extension of consumers' shopping behaviours developed on Internet-connected desktop and laptop computers (PC), and potentially new behaviours based on a mobile devices' uniquely integrated features such as camera, scanners and GPS. The article focuses on how mobile marketing creates value for consumers and retailers, enabling more precise research and development of managerial concepts and tools while providing both managers and academics with increased understanding of mobile marketing and its value outcomes for retailers. © 2014 Elsevier Ltd.

  • 112.
    Ryan, Paul
    et al.
    Trinity College, Dublin, Ireland.
    Evers, Natasha
    National University of Ireland, Galway, Ireland.
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Smith, Adele
    National University of Ireland, Galway, Ireland.
    Cartoon Network: Rapid Internationalisation for Born Global Members of a Community of Practice2017Konferansepaper (Fagfellevurdert)
  • 113.
    Ryan, Paul
    et al.
    Trinity College, Dublin, Ireland.
    Evers, Natasha
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). National University of Ireland, Galway, Ireland.
    Smith, Adele
    Galway Business School, Galway, Ireland.
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Cartoon Network: Rapid Internationalisation for Born Global Members of a Community of Practice2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper demonstrates how active membership of a particular form of social horizontal network, in the form of a Community of Practice (CoPs) can bring about the creation and accelerated international development of born global ventures serving the global digital animation industry. Community of Practice has been well established as a form of social network and a component of social learning theory (Lave & Wenger 1991). In this study we use a ‘novel’ highly globalized research context - the Irish indigenous digital animation production industry. Through shared passion and interest for cartoon animation, this paper explores the role of community of practice in the creation and international development of Irish Born Global digital animation ventures.

  • 114.
    Ryan, Paul
    et al.
    Trinity College, Dublin, Ireland.
    Evers, Natasha
    National University of Ireland, Galway, Ireland.
    Smith, Adele
    Maynooth University, Maynooth, Ireland.
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Local horizontal network membership for accelerated global market reach2019Inngår i: International Marketing Review, ISSN 0265-1335, E-ISSN 1758-6763, Vol. 36, nr 1, s. 6-30Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The purpose of this paper is to explain how some born global firms can leverage the rich social capital in their local (home country) horizontal network for accelerated international market entry and growth. Horizontal networks warrant separate attention from their vertical counterparts, which, along with those focussed on external international contexts, dominate most network studies in the realm of born global research.

    Design/methodology/approach – The study utilises a multi-level qualitative approach in the study of a multi-firm population of animators in Ireland that, due to the small domestic market for their product, needed to pursue global customers from inception. The case study domain was purposely selected as a critical exemplar of a local horizontal network operating in a highly globalised industry. The authors collected data through in-depth interviews with 16 company founders. This primary interview data were complemented by interviews with staff at the apposite industry association and triangulated with secondary data on the local and global industry conditions, members’ international successes and awards.

    Findings – The results demonstrate how active membership of a local horizontal network can be leveraged for the acquisition of international market knowledge and customers for born global ventures. This arises from the sharing of collective market knowledge and communal global customer information within the network to mutual benefit.

    Originality/value – Although limited by the specific conditions in this highly globalised, non-competitiveindustry context, this study is unique in that it finds that cooperative interpersonal and inter-firm relationships embedded in a local horizontal social network, and mediated in part by an institutional support actor, emerge as important levers for a born global’s accelerated acquisition of foreign market knowledge and of global customers. © 2018, Emerald Publishing Limited.

  • 115.
    Singh, Jang B.
    et al.
    University of Windsor, Windsor, Canada.
    Wood, Greg
    Kristiania University College, Oslo, Norway.
    Callaghan, Michael
    Deakin University, Melbourne, Australia.
    Svensson, Göran
    Kristiania University College, Oslo, Norway.
    Andersson, Svante
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Operationalizing business ethics in organizations: The views of executives in Australia, Canada and Sweden2018Inngår i: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 30, nr 4, s. 494-510Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose: Codes of ethics have become the mainstay of the ethics programs of corporations. Many studies have explored their contents, but few have examined what makes them effective. This international study aims to identify the measures viewed as being important by top executives in determining the worth to their organizations of corporate codes of ethics. Design/methodology/approach: Data were collected by questionnaires sent to the top 500 companies ranked by revenue operating in the private sectors in Australia, Canada and Sweden. By analyzing the survey results from the top corporate executives in these countries, the research team was able to test for a number of determinants of effectiveness for codes of ethics. Findings: In a statistically significant model, it was found that four factors related to the internal management of the corporation are positively correlated to executives’ perceptions of the value of their corporate codes of ethics. Research limitations/implications: Future research may seek to address features of this study that limit its generalizability, as it was conducted on the largest of companies in each country and thus this sample may not reflect the way that business ethics are managed in smaller organizations in those countries. Originality/value: If executives see particular items as important to their business ethics success, one could postulate that this has arisen from a perception that implementing these measures has been effective for their organizations. This provides guidance to other organizations on what items could enhance the effectiveness of their codes of ethics. © 2018, Emerald Publishing Limited.

  • 116.
    Slåtten, Terje
    et al.
    Department of Tourism, Lillehammer University College, Lillehammer, Norway.
    Mehmetoglu, Mehmet
    Department of Tourism, Lillehammer University College, Lillehammer, Norway.
    Svensson, Göran
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Oslo school management, Oslo, Norway & Deakin University, Australia.
    Sværi, Sander
    Oslo School of Management, Oslo, Norway.
    Atmospheric experiences that emotionally touch customers: A case study from a winter park2009Inngår i: Managing Service Quality, ISSN 0960-4529, E-ISSN 1758-8030, Vol. 19, nr 6, s. 721-746Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose

    – This study aims to focus on what types of atmospheric experiences emotionally touch visitors at a winter park. The objective is to describe and explain the relationship between: three atmospheric constructs (ambience, interaction, and design); the construct of joy; and the construct of customer loyalty.

    Design/methodology/approach

    – The research data are based on a study of customers visiting a Norwegian winter park, in which 162 visitors participated in the survey. Confirmatory factor analysis and structural equation modeling were used to test the measurements and structural properties between atmospheric experiences, joy, and loyalty to winter parks.

    Findings

    – The findings reveal that two out of the three constructs of atmospheric experiences are linked to customers' feelings of joy, namely, design and interaction. The atmospheric construct of design had the strongest impact on customers' emotions. Furthermore, the study finds that customers' feelings of joy are highly related to the construct of customer loyalty.

    Research limitations/implications

    – The study limits its focus to one type of hedonic service, namely customers visiting a winter park. Although the results from the study offer implications for other winter parks, there is a need for further research in other hedonic services to verify their validity, reliability, and generality.

    Practical implications

    – The study emphasizes how important it is that managers of hedonic services consider the significance of the atmospheric construct of design in such a way that it contributes positively to customers' experiences of the service setting. In particular, managers should focus on design in relation to customers' experiences in order to evoke feelings of joy.

    Originality/value

    – The study establishes the need to manage customers' atmospheric experiences in winter parks. It also links atmospheric constructs to customers' emotions. © Emerald Group Publishing Limited.

  • 117.
    Slåtten, Terje
    et al.
    Department of Tourism, Lillehammer University College, Lillehammer, Norway.
    Svensson, Göran
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Oslo School of Management, Oslo, Norway.
    Sværi, Sander
    Oslo School of Management, Oslo, Norway.
    Empowering Leadership and the Influence of a Humorous Work Climate on Service Employees’ Creativity and Innovative Behaviour in Frontline Service Jobs2011Inngår i: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 3, nr 3, s. 267-284Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The purpose of this paper is to describe and explain the relationships between empowering leadership and a humorous work climate; and service employees' creativity and innovative behaviour in frontline service jobs.

    Design/methodology/approach – A model of causal relationships is presented, along with formulated hypotheses. The data were collected with a survey answered by frontline service employees in hotels.

    Findings – The findings indicate a strong relationship between frontline cognitive creativity production of novel ideas and the behavioural implementation of these ideas into their respective work role. Moreover, the empirical findings indicate that both empowering leadership and a humorous work climate are able to trigger frontline service employees' creativity. In addition service employees' creativity appears to be a mediating variable in the relationship between empowering leadership, a humorous work climate, and the service employees' innovative behaviour.

    Research limitations/implications – This study limits its focus on two factors: the stimulation of service employees' creativity and innovative behaviour in frontline service jobs, both of which offer opportunities for further research.

    Practical implications – This study has indicated that both leadership practice and work climate play important roles in explaining service employees' creativity and innovative behaviour. In particular, managers should be aware of their empowering practices, as well focusing on the degree of a humorous work climate. An important practical managerial implication from the findings is to take humour into account and consequently to develop and implement strategies followed by necessary actions to manage humour in an appropriate manner in service organizations.

    Originality/value – The reported study contributes to enhancing the knowledge of the roles of empowering leadership and a humorous work climate for service employees' creativity and innovative behaviour in frontline service jobs.

  • 118.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A place for intelligence studies as a scientific discipline2015Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 3, s. 35-46Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Is the field of Competitive Intelligence (CI) or Intelligence Studies (IS) a proper scientific field of study? The empirical investigation found that academics and professionals within CI and IS could not agree upon what dimensions, topics or content are handled by their own area of interest that is not covered by other areas of study. In fact, most topics listed as special for CI and IS are covered by other established scientific journals. Most topics are covered by other disciplines. The data also showed that the same group could not list any analysis that is not used by other areas of study. It shows that a majority of the analyses the respondents think are unique to their study come from the area of strategy and military intelligence. However, this does not mean that CI and IS do not have their own place or niche as a study and discipline. It is suggested here, but further investigation is encouraged, that CI and IS bring a number of unique dimensions to the social sciences.

  • 119.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A research agenda for intelligence studies in business2016Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 1, s. 21-36Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This research paper defines the scope for a research agenda for competitive intelligence (CI), market intelligence and more generally for intelligence studies in business. Respondents in the survey defined the scope to include analysis, traditional phenomena or problems, new phenomena, trans-or cross disciplinary studies, methodological issue and industry specific studies. Respondents were also asked to come up with terms for a good definition of the study. We found that existing definitions of CI in use are overlapping with definitions of other more established fields of study, like decision sciences and marketing intelligence. Respondents agreed that it's practical to define the study in terms of understanding the external environment. In the discussion a parallel is made to the notion of surrounding world analysis and Stevan Dedijer's ideas about social intelligence. A broad discussion leads to a renewed interest for disciplines studied by the humanities as we show what has been lost in the development of the social sciences. Implications are shown and future studies suggested.

  • 120.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A survey of users’ perspectives and preferences as to the value of JISIB - a spot-check2014Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 4, nr 2, s. 61-66Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The Journal of Intelligence Studies in Business (JISIB) has performed a survey, or done a spot-check, to learn more about its users at the end of three years of publications. Users were found via the journal’s site on LinkedIn and a web-survey was sent from there as an announcement. 18 respondents answered completely. This was only 3,2% of the total member group, but we still think we can draw a number of conclusion from it, also as compared to feedback gathered during the years. Users are looking for more case study material in the articles. There is an even balance between those who think there is too much technical material and too little. The discussion about what languages to publish articles in is likely to continue. It is not given that this should be exclusively English in the future. At the same time publishing non-English articles present a number of challenges.

  • 121.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Business intelligence, big data and theory2017Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 1, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 122.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Economic and industrial espionage at the start of the 21st century – Status quaestionis2016Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 3, s. 51-64Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article is a literature review where the aim is to define a status quaestionisfor the field of economic and industrial espionage. History shows how those who engage in theseactivities often are the scientifically and industrially weaker party, the party that is learning ortrying to catch up. On a global scale economic and industrial espionage can be seen as a form ofinvoluntarily sharing that has a series of positive results for economic development. On thescale of the individual businesses attacked, and for tax authorities in those countries, it is atroublesome phenomenon that must be regulated and punished. Governments must preparesociety for systematic and frequent cyberattacks. Private companies are wise to move to strictersecurity controls, which must include encryption. A number of specific research projects aresuggested throughout the article. In the literature we have identified the following agentmotives: the employee who needs money, has split loyalties, leaves angry, the occasional thieveand the professional spy.

  • 123.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 1, No 1 (2011)2011Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 1, nr 1, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 124.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 2, No 1 (2012)2012Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 1, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 125.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 2, No 2 (2012)2012Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 2, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 126.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 1 (2013)2013Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 1, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    JISIB has entered into an electronic licensing relationship with EBSCO Publishing. It has also been selected to appear in EBSCO’s Business Source Complete database, which according to the company publishes "Superior Academic Journals (…) with premium content of peer-reviewed, business related journals." JISIB now also fulfills the official criteria of Thomson Reuters to be cited in their ISI Web of Knowledge database. As such it has applied to be included in the database. However, by experience with other journals, we know this process can still take considerable time. After having had the journal’s first annual meeting for editors in December we would like to thank the old board members who are leaving and welcome the new ones.

  • 127.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 2 (2013)2013Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 2, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    The sixth issue of JISIB marks the journal’s second anniversary. Again we are delighted to welcome contributions by academics from so many different countries, with so many different backgrounds. The academic contributions of our female authors continue to show also in this issue.

    If this issue should have one common theme it would be related to Brazil. It is not a special issue on Brazil, but we saw the possibility to include three articles which relates to the experience of competitive intelligence in this country. However, the first article by Sheila Wright, Christophe Bisson, and Alistair Duffy entitled “Competitive Intelligence and Information Technology Adoption of SMEs in Turkey: Diagnosing Current Performance and Identifying Barriers“ is on another topic and deals with SMEs need to improve intelligence-based output to decision-makers. Based on empirical findings the aim has been to identify and classify CI behaviour and attitudes of SMEs in Turkey. 

  • 128.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 3 (2013)2013Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 3, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    The journal continues to draw mainly on articles presented at academic conferences on topics related to competitive intelligence. In 2013 SCIP organized a first conference in South Africa, under the leadership of ASA du Toit, the journal’s editor for Africa.

    The first article by Agostino et al. entitled “Cloud solution in Business Intelligence for SMEs –vendor and customer perspectives“ identifies key success factor for SMEs of cloud based Business Intelligence products. Most important KSFs identified in this study were the level of software functionalities, the ubiquitous access to data, responsive answers to customer support requests, handling large amounts of data and implementation cost. The study also shows that SMEs prefer industry tailored software, monthly or quarterly billings, and contact by email or phone for service.

  • 129.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 4, No 1 (2014)2014Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 4, nr 1, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    On May 3rd 2014 JISIB received an email saying it has been accepted to be indexed by SCOPUS Elsevier. Thus a vital goal for the journal has been achieved. The SCOPUS acceptance will automatically allow us to enter a number of other indexes used by different nations for their individual rankings, which we again expect will increase the number and quality of submissions. The next goal of the journal is to be accepted to Reuter’s ISI Web of Knowledge. Experience with other journals however show that this may take some time, also after official criteria are fulfilled as ISI are looking at the number of times the applicant has been cited by their existing journals. There is no reliable way to keep track of this figure from our side as Reuter’s do not say how many citations are required. Instead we will file and application during the year and keep at it with regular intervals. Open Source journals are highly appreciated by users and we are convinced that they are here to stay.

    In this issue of JISIB we have admitted a large number of opinion pieces. Opinion pieces are important to allow for a broader perspective of the field in terms of policies, adaptions of CI in foreign countries and general interest in the form of debates. It also shows the normative qualities that are present in any social science discipline.

  • 130.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 4, No 2 (2014)2014Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 4, nr 2, s. 4-4Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Like in the previous issue we have admitted a large number of opinion pieces, first of all in the form of case studies but also reviews and a survey. It is quite fitting that we present two articles with cases as case studies have been requested in a recent surveys from users of the journal.

    The first article by Christophe Bisson shows CI practices at a French regional chamber of agricultura with four departemental chambers of agricultura linked to it. A survey was used to detect seven typological strands (gathering, attitude, Technology support, IT systems, Use, Location and Identification). The paper finds that current practices are ineffective, inefficient and far from attaining goals for collective intelligence gathering.

    The second article by Najibeh Abbasi Rostami is a literature review of the BI and KM fields. In a previous issue we have discussed the relationship between CI and KM. Rostami presents the differences in the form of a number of models and summaries found in the existing literature. The articles conclude, not unexpectedly, that the literature clearly shows that a proper integration of the two functions are beneficial to organizations. More interesting the review also concludes that studies are needed to show how cultural aspects affect this dichotomy.

    The third article, the second opinion piece, is a case study by Pierre Memheld. The article illustrates a critical CI lesson through the use of a case presenting two major tire manufacturers troubled by a price war.  The article argue that intelligence failures can be caused by particular biases which may be culture related.

    The fourth article by Abdelkader Baaziz and Luc Quoniam is a discussion around “patent trolls” and Non Practicing Entities (NPE). The article is illustrated with two examples, or mini cases, from the pharmaceutical industry in two emerging countries. The article shows how the use of Web 2.0 technologies makes it easier to extract useful intelligence from patents.

    The last article by Klaus Solberg Søilen entitled “A survey of users’ perspectives and preferences as to the value of JISIB - a spot-check” show what users want from the journal JISIB. It concludes that more cases studies are requested, but it gives no credit to those who think there is too much or too little technology related material as opinions on this issue are balanced. A number of minor suggestions are presented and the survey shows that the question of editing language is not settled.

    As always we would first of all like to thank the authors for their contributions to this issue of JISIB.

    On behalf of the Editorial Board,

    Sincerely Yours,

    Prof. Dr.Klaus Solberg Søilen

    Editor-in-chief

  • 131.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 5, No 1 (2015)2015Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 1, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 132.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 5, Nr 2 (2015)2015Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 2, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 133.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editor's Note: A review of Competitive Intelligence as a discipline2015Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 3, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 134.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    How companies work and fail to work with business intelligence2017Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 2, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 135.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Innovation Benchmarking2014Inngår i: Global Innovation Science Handbook / [ed] Gupta, Praveen and Trusko, Brett, New York: McGraw-Hill, 2014, s. 141-158Kapittel i bok, del av antologi (Fagfellevurdert)
  • 136.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The Service Economy Fallacy (The Fallacy Of The Service Economy): A Materialist Perspective2012Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The article, which is based in the tradition of Critical Theory, presents a number of reasons for preserving a strong production economy given that the aim of the nation state is to work for improved competitive advantage. It is also an attempt to show why a majority of Western countries have defended the transformation from a predominant production economy to a service economy by explaining the shift as a result of class interests, using New Class theory. It argues for why a materialist perspective in economic theory is relevant today.

  • 137.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The value of Trade Show Intelligence2014Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Trade Show Intelligence continues to be a missed opportunity for companies. Trade shows typically represent the largest expense of any single marketing activity for companies today, still many have great difficulties defending their costs. This is in large because companies systematically do not perform any trade show intelligence. The main reason for this comes down to planning and skills. In this presentation the author introduces his new book on Exhibit Marketing (Springer, 2013) and shows how Trade Show Intelligence is done in practice.

  • 138.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The width and scope of intelligence studies in business2016Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 1, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    If the last issue of JISIB was a special issue where the discipline was reflecting on itself, then this issues shows some of the width and scope of the field. The conceptual article by Nienaber and Sewdass presents a relatively new concept of workforce intelligence, and links it to competitive advantage by way of predictive analytics. The article by Solberg Søilen is an attempt to lay out a broad scientific agenda for the area of intelligence studies in business.Empirical findings come from a survey, but in the discussion the author argues for why the study should define itself as much broader than what the survey data implies, breaking out of the current dominating scientific paradigm. The article by Fourati-Jamoussi and Niamba is an updated evaluation of business intelligence tools, a frequently reoccurring topic. However, this time it is not a simple evaluation of existing software, but an evaluation by users to helpdesigners of business intelligence tools get the best efficiency out of a monitoring process. The article by Calof is an evaluation of government sponsored competitive intelligence for regional and sectoral economic development in Canada. The article concludes that it is possible tocalculate positive economic impacts from these activities. Rodríguez Salvador and Hernandez de Menéndez come back to a field that has become a specialty for Rodríguez Salvador: scientific and industrial intelligence based on scientometric patent analysis. This time she looks at bio-additive manufacturing using advanced data mining software and interviews with experts.

  • 139.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    User perspectives on business intelligence2016Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 2, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    The research articles in this issue are related to business intelligence in one way or another. The article by Salmas, Alebpour and Homayounvala is entitled “Identification and classification of organizational level competencies for BI success”. In their research the authors have identified competencies that can be used as a measure to evaluate an organization’s status with regards to business intelligence success. Since the study done by Adamala and Cidrin (2011) this journal has shown a strong interest in user evaluations of business intelligence systems. The article by Ghasemi and Rowshan presents a new approach to the early warning literature. Entrepreneurs are the group that more than anyone else are seeking out early insights and also rewarded by their ability to look ahead. In the literature this is known as “entrepreneurial alertness.” Science can never accept that some people are simply born entrepreneurs or have “eureka” moments: we want to understand why and how. From an intelligence perspective picking up early signals can be seen as a signal for which entrepreneurs to follow and listen to. The ability to gather data from social media through the use of BI tools should make this possible once these entrepreneurs are identified. The article by Ghasemi and Rowshan does not go in this direction, but such research would be welcome in the future. The article by Avner entitled “Study on competitive intelligence in Isreal: 2016 update” is a status report for competitive intelligence within Israeli firms. The results are compared with a study conducted by the same author in 2006. The study shows that there has been no significant change in CI practices in Israel during the past ten years. It also confirms that competitive intelligence is primarily a tool used by larger organizations. This means that Israeli companies have been slower to adopt new business intelligence software, and this is something that respondents see as a problem. The article by Solberg Søilen entitled “Users’ perception of data as a service (DaaS)” is an investigation into a new market related to business intelligence. On one hand this is a survey addressing one particular type of users—namely market intelligence (MI), competitive intelligence (CI) and business intelligence (BI) professionals and experts—and their preferences. On the other hand, this is a critical analysis about the consequences of the issues addressed by users. It is also an attempt to present DaaS in a shorter historical perspective. The case study on Qoros automotive manufacturing by Ahmadinia and Karim is an analysis of how the company could enter the European market. It has now been more than a year since JISIB decided to publish case studies as articles. The Qorors case is not only a good teaching case, but is also a good illustration of how intelligence topics can be tied to marketing questions and the larger question about competitive advantage. As always, we would above all like to thank the authors for their contributions to this issue of JISIB. Since the beginning of the year the journal has been supported by a three year grant from the Swedish Research Council (VR). This has allowed us to increase the quality in layout design and review the English grammar.

  • 140.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Users’ perceptions of Data as a Service (DaaS)2016Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 2, s. 43-51Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this study, 190 market intelligence (MI), competitive intelligence (CI) and business intelligence (BI) professionals and experts were asked about Data as a Service (DaaS). Findings show there were few limits or restrictions on what kind of data users could imagine buying or renting, if all types of data were available. Data that is more sensitive-personal data and private data-will be difficult to buy, users think. Company secrets and most data for business-to-business (B2B) industries is especially difficult to obtain. The major concerns for DaaS from a user perspective are confidentiality, quality, reliability, security and accessibility. Besides, it is often pointed out by users that when everyone has much of the same data competition will increase. Users want to see more on company metrics, less expensive, more secure and more flexible data solutions. The analysis reveals that the ethical dimension are a major concern as DaaS develops. An extensive discussion follows, which also addresses new points.

  • 141.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    What role does technology play for intelligence studies at the start of the 21st century?2016Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 3, s. 4-4Artikkel i tidsskrift (Annet vitenskapelig)
  • 142.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Why care about competitive intelligence and market intelligence?: The case of Ericsson and the Swedish Cellulose Company2017Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 2, s. 27-39Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article tries to show the importance of the competitive intelligence (CI) and market intelligence (MI) function by describing developments in two quite different Swedish multinational companies. We see how top management can become the problem when the company is struggling to compete and how this affects the intelligence function. In the analysis we compare the intelligence function in private companies with those of state and military organizations and draw historical parallels. Moreover, the cases show what an important role competitive and market intelligence continue to play in the age of information, especially during the past decade.

  • 143.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Why the social sciences should be based in evolutionary theory: the example of geoeconomics and intelligence studies2017Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 1, s. 5-37Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article gathers arguments for why the social sciences should be based in evolutionary theory by showing the shortcomings of the current paradigm based on the study of physics. Two examples are used, the study of intelligence studies and geoeconomics. After a presentation of the geoeconomics literature and an explanation of what the organic view of the social sciences is, we follow the study of economics as it developed after the Second World War to see where it went wrong and why.

  • 144.
    Solberg Søilen, Klaus
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Hasslinger, Anders
    Factors shaping vendor differentiation in the Business Intelligence software industry2012Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 3, s. 48-54Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper is investigating, through a mixed-method research combining interviews and an online survey, how BI vendors differentiate themselves when it comes to application integration, security issues and pricing strategies. The conclusion is that BI vendors differentiated themselves mainly by having individual definitions of what BI is. Buyers are therefore advised to compare vendors through the vendor’s definition of Business Intelligence. Security issues were mainly user centric and pricing strategies implied that vendors approach buyers in a similar way where they offered standardized software bundles that would require some degree of customization in order for the buyer to derive the maximum benefit from the applications. It can be deduced from the obtained results that most competitive BI vendors are acting more homogenous towards buyers when they offer their products and handle customers, compared to niche BI vendors. 

  • 145.
    Solberg Søilen, Klaus
    et al.
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Svensson, Benjamin
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET).
    Frestad Solér, Mikael
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET).
    Bara segrar bygger inga varumärken2014Inngår i: Svensk Idrottsforskning: Organ för Centrum för Idrottsforskning, ISSN 1103-4629, Vol. 23, nr 3, s. 14-19Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [sv]

    Vill allsvenska klubbar stärka sina varumärken räcker det knappast att bara vinna matcher. Svensk publik vill ha underhållning, men också och klubbar med tydliga etiska värderingar och med en stor närhet till sina supportar.

    Konkurrensen om fotbollspubliken i Europa ökar i takt med att utbudet via tv och internet blir större. De senaste decennierna har varumärket fått en allt större betydelse för att få fler supportrar. Manchester United, Barcelona och Real Madrid är några av de fotbollsklubbar vars varumärken är starkast. Varumärken gör det möjligt att skilja sig från sina konkurrenter. Det ska vara lätt för konsumenten att urskilja olikheter klubbar emellan och att välja den klubb som man tycker passar bäst.

  • 146.
    Solberg Søilen, Klaus
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Tontini, Gerson
    FURB, Blumeanau, Brazil.
    Aagerup, Ulf
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The perception of useful information derived from Twitter: A survey of professionals2017Inngår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 3, s. 50-61Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this study we gathered data from 220 professional users of information via a survey. Twitter is perceived as a service for useful information but not for the reason one may expect, not because the content of the tweets give valuable information, but because of what can be derived and extracted from the information that is being tweeted and not tweeted. Professional users are aware that tweets are being manipulated by communication departments so they adjust for this in their understanding of the content that is being delivered. For the same reason “fake news” is not seen as a problem either by professionals. Twitter is seen as valuable alongside other social media software (additional software solutions) and used directly together with other software (integrated software solutions). As a stand-alone service it is found to be of less value to experienced users and there are no signs that Twitter is a valuable tool for learning. 

  • 147.
    Sosa Varela, Juan Carlos
    et al.
    School of Business and Entrepreneurship, Turabo University, Gurabo, Puerto Rico.
    Svensson, Göran
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Oslo School of Management, Oslo, Norway.
    Mysen, Tore
    Oslo School of Management, Oslo, Norway & Deakin University, Australia.
    Constituents of Buyers’ Satisfaction in Puerto Rican Business Relationships2012Inngår i: International Journal of Electronic Customer Relationship Management, ISSN 1750-0664, E-ISSN 1750-0672, Vol. 6, nr 2, s. 193-215Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The objective of this study is to examine how relational, transactional and resource-dependence relationship dimensions influence buyers' non-economic satisfaction in Puerto Rican buyer-supplier relationships. The initial sampling frame comprises the 500 largest companies in Puerto Rico based upon revenue across multiple industries. Key informants on the buyer side were interviewed, using a mailed questionnaire. The response rate was 11%. A three step regression approach was conducted to analyse the results. The results indicate a high explanatory power of the tested dimensions affecting buyers' satisfaction. The analysis yields support to the argument that trust, cooperation, continuity and formalisation relate positively, and opportunism negatively, to buyers' non-economic satisfaction in Puerto Rican business relationships. This study of the constituents of buyers' satisfaction makes a contribution to theory since it proposes important relationship dimensions and measurement instrument for the benefit of other researchers and practitioners in the field. Copyright © 2012 Inderscience Enterprises Ltd.

  • 148.
    Svensson, Göran
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Mutual and Interactive Trust in Business Dyads: Condition and Process2005Inngår i: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 17, nr 5, s. 411-427Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose - The objective of this paper is to describe a conceptual framework that addresses the interactive interface of service quality in service encounters.

    Design/methodology/approach - A conceptual framework is described and discussed in relation to previous research efforts in the field.

    Findings - Service encounters have been largely researched as a non-interactive phenomenon. This means that the complexity and dynamics of the construct have not been sufficiently explored. Researchers have described the construct of service quality in different empirical contexts and have developed different models and dimensions - all of which tend to be derived from the service receiver's perspective.

    Research limitations/implications - In making the description, the framework acknowledges that service encounters and service quality pertain not only to human interactions, but also involve interaction between individuals and self-service technology. It may also to some extent serve as a fundamental to scholars in their quest for generic structures across contexts, and over time to explore the interactive interface of service quality in service encounters. In addition, the framework may be used to position previous, ongoing and forthcoming research efforts of service quality.

    Practical implications - The conceptual framework may contribute to describe and enhance operative service performances in service encounters.

    Originality/value - The framework may contribute to describe and conceptualize the interactive interface of service quality in service encounters. The idea has been to convert some of the theory-oriented knowledge of service performance in literature into a framework applicable to both scholars and practitioners. © Emerald Group Publishing Limited.

  • 149.
    Svensson, Göran
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Oslo School of Management, Oslo, Norway.
    Myopia- and blinkers-syndromes in academic journals in the marketing discipline – is it academic imperialism?2009Inngår i: International Journal of Electronic Customer Relationship Management, ISSN 1750-0664, E-ISSN 1750-0672, Vol. 3, nr 1, s. 1-17Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Academic journals in marketing have today become important to the scholarly communities worldwide and discussions on these journals have been commonplace in marketing literature for a considerable number of years. The actual content is often omitted when academic journals in the marketing discipline are discussed in literature and elsewhere in academia. Therefore, the objective of this paper is to discuss the content of top academic journals in the marketing discipline. The illustrative and underlying samples used as a frame of reference in the approach undertaken are restricted to six academic journals in marketing, which were selected to represent the 'top' publication outlets in the marketing discipline. Furthermore, the concepts of myopia- and blinker-syndromes are introduced and challenging concerns and reflections are raised. The structure and interfaces of top academic journals in the marketing discipline are also discussed. Debatable questions and answers are provided. Copyright © 2009 Inderscience Enterprises Ltd.

  • 150.
    Svensson, Göran
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Oslo School of Management, Oslo, Norway & Deakin University, Australia.
    Teleological strands of thought in supply chain activities: example and analogy – a quest for transformative chain management2011Inngår i: International Journal of Logistics Economics and Globalisation, ISSN 1741-5373, E-ISSN 1741-5381, Vol. 3, nr 1, s. 42-55Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The objective of this article is to describe the outcome of supply chain activities in the context of different teleological approaches. It widens and complements the current views on supply chain management (SCM) in literature, and it should also be valuable from a managerial perspective. The topic addressed should be seen as a seed for further discussion.

    The author therefore raises a quest for inclusion of a strand of thought labelled ‘transformative chain management’ (TCM) in SCM. It should be strongly noted that the idea of TCM is not to propose a new acronym, nor replace SCM with another acronym, but to highlight that it could serve as a point of reference, and complement the dominant strands of thought that appear to govern the supply chain activities of some Scandinavian companies.

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