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  • 1. Berg, Martin
    et al.
    Pink, Sarah
    Fors, Vaike
    Automation in the Wild: exploring empathy2015Ingår i: Un/Certainty / [ed] Sarah Pink & Yoko Akama, Melbourne: RMIT University , 2015, s. 50-55Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 2.
    Fors, Vaike
    et al.
    Högskolan i Halmstad, Akademin för lärande, humaniora och samhälle, Centrum för samhällsanalys (CESAM).
    Berg, Martin
    Högskolan i Halmstad, Akademin för lärande, humaniora och samhälle, Centrum för samhällsanalys (CESAM).
    Pink, Sarah
    School of Media and Communication/Design Research Institute, RMIT University, Melbourne, Australia.
    Capturing the Ordinary: Imagining the User in Designing Automatic Photographic Lifelogging Technologies2016Ingår i: Lifelogging: Digital self-tracking and Lifelogging - between disruptive technology and cultural transformation / [ed] Stefan Selke, Wiesbaden: Springer, 2016, s. 111-128Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    In this chapter we discuss how automatic wearable cameras are imagined by their designers. Such technologies have most often been approached from a user perspective, which overlooks how developers invest their personal experiences and emotions into the technologies. Focusing on the Narrative clip - a camera that takes a photo every 30 seconds, we show how developers its developers have imagined this camera as a device that enables people to gain access to the assumed authenticity of a recordable world, that exists externally to the human wearing the device. As this example shows, when we account for developers’ visions and imaginations, particular stories emerge. Thus, we argue it is important to account for these and the agency they might have in the possibilities created by automated technologies. © Springer Fachmedien Wiesbaden 2016

  • 3.
    Fors, Vaike
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    Monash University, Melbourne, Australia.
    Berg, Martin
    Malmö University, Malmö, Sweden.
    O'Dell, Tom
    Lund University, Lund, Sweden.
    Imagining Personal Data: Experiences of Self-Tracking2019 (uppl. 1)Bok (Refereegranskat)
    Abstract [en]

    Digital self-tracking devices and data have become normal elements of everyday life. Imagining Personal Data examines the implications of the rise of body monitoring and digital self-tracking for how we inhabit, experience and imagine our everyday worlds and futures. Through a focus on how it feels to live in environments where data is emergent, present and characterized by a sense of uncertainty, the authors argue for a new interdisciplinary approach to understanding the implications of self-tracking, which attends to its past, present and possible future. Building on social science approaches the book accounts for the concerns of scholars working in design, philosophy and human-computer interaction. It problematizes the body and senses in relation to data and tracking devices, presents an accessible analytical account of the sensory and affective experiences of self-tracking, and questions the status of big data. In doing so, the book proposes an agenda for future research and design that puts people at its centre.

  • 4.
    Fors, Vaike
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    Monash University, Clayton, Australia.
    Lindgren, Thomas
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    How do we learn to know a self-driving car?: A pedagogical design anthropology approach to human - technology interaction2018Konferensbidrag (Refereegranskat)
    Abstract [en]

    How will autonomous driving (AD) features change how people will relate to, and act in and with cars? To understand these and similar questions, research within human-computer interaction (HCI) is concerned with how people will react and interact with the autonomous driving features while driving a self-driving car, and how these features can be designed to be perceived as both easy to use and useful. In this paper we demonstrate how a pedagogical design anthropological approach can push this agenda further by introducing a way of understanding use of AD that accounts for how technologies become meaningful in the contexts of the mundane everyday life circumstances in which they are actually used. This approach entails understanding use of technology beyond the moment of human-technology interaction, as a process in which experiential ways of knowing take over from rational action, and meaning becomes generated through the ongoing use of technologies in everyday life processes. In the context user experience of AD, this translates into a focus on how people learn to use AD features, and to imagine possible experiences of AD in ways that are situated in the mundane routines of everyday life.

    We will draw on our ethnographic research into everyday life experiences and expectations of AD cars undertaken between 2016-18, to demonstrate how people need these technologies to become part of their everyday lives, and subsequently need to learn to use them in order to accomplish everyday goals.

  • 5.
    Green, Lelia
    et al.
    Edith Cowan University, Churchlands, WA, Australia & London School of Economics and Political Science, London, United Kingdom.
    Pink, Sarah
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). RMIT University, Melbourne, Vic, Australia; Griffith University, Nathan, Qld, Australia & Free University, Berlin, Berlin, Germany.
    Using Digital Interventions to Engage in the Everyday2014Ingår i: Media International Australia: Incorporating Culture & Policy, ISSN 1329-878X, E-ISSN 2200-467X, Vol. 153, nr 1, s. 73-77Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This themed issue of MIA advances our understanding of how digital media are implicated in processes of change. It interrogates how people engage digital media in creative practices that lead to interventions in their own or others' lives, and explores the intentionalities through which they do this, and the processes and experiences such activities involve. The intention is to bring to the fore the idea of intervening as a way of being active in the world as a scholar, creative practitioner, activist or simply someone living their everyday life in ways that seek to generate forms of change. The articles in this issue address the use of creative interventions for affective and community-constructing ends, examining and highlighting the conscious use of the digital to disrupt and subvert existing patterns in communication and culture, heralding new possibilities while promoting inclusivity and social innovation.

  • 6.
    Lindgren, Thomas
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Car Corporation, Göteborg, Sweden.
    Bergquist, Magnus
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    RMIT University, Melbourne, Australia.
    Berg, Martin
    Malmö University, Malmö, Sweden.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Experiencing Expectations: Extending the Concept of UX Anticipation2018Ingår i: Nordic Contributions in IS Research: 9th Scandinavian Conference on Information Systems, SCIS 2018, Odder, Denmark, August 5–8, 2018, Proceedings / [ed] Sune Dueholm Müller & Jeppe Agger Nielsen, Cham: Springer, 2018, Vol. 326, s. 1-13Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper demonstrates the role of pre-product user experience (UX) in product design. For automotive companies, questions concerning how users will experience not yet available products is pressing - due to an increase in UX design for products, combined with a decrease in time-to-market for new products. Conventional UX research provides insights through investigating specific situated moments during use, or users’ reflections after use, yet cannot provide knowledge about how users will engage with not yet existing products. To understand pre-product UX we undertook a netnographic study of three people’s experiences of expecting and owning a Tesla car. We identified how modes of anticipation evolve before using the actual car, through online social interaction, creating a pre-product experience. The study offers a foundation for theorizing pre-product UX as socially generated anticipated UX, as well as insights for UX design in industry. © Springer International Publishing AG, part of Springer Nature 2018.

  • 7.
    Lindgren, Thomas
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Cars, Gothenburg, Sweden.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Monash University, Melbourne, Australia.
    Bergquist, Magnus
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Experiencing the Future Car: Anticipatory UX as a Social and Digital Phenomenon2019Ingår i: Scandinavian Journal of Information Systems, ISSN 0905-0167, E-ISSN 1901-0990, Vol. 31, nr 1, artikel-id 1Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In order to be innovative and competitive, the automotive industry seeks to understand how to attract new customers, even before they have experienced the product. User Experience (UX) research often provides insights into situated uses of products, and reflections after their use, however tells us little about how products and services are experienced before use. We propose anticipation theory as a way to understand how shared experiences between people in an online discussion forum relate to UX of cars before they are actually experienced in real-life. We took an ethnographic approach to analyse the activities of members of a self-organised web-based discussion forum for Tesla car enthusiasts, to understand how product anticipation emerges in a digital-material setting. Our study identifies how anticipatory experiences create UX of car ownership which evolves through members’ engagement in a self-organised online community enabled through the digitalisation and connectivity of the car, and how such car experiences generate new forms of digital anticipation of the car. We conclude that the shift towards digitalisation of cars and subscription services creates a need for more interdisciplinary research into spatial and temporal aspects, where socially shared anticipatory experiences are increasingly important for the overall UX. © Scandinavian Journal of Information Systems,.

  • 8.
    Lindgren, Thomas
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Cars, Gothenburg, Sweden.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    RMIT University Melbourne, Australia.
    Bergquist, Magnus
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Berg, Martin
    Malmö University Malmö, Sweden.
    On the way to anticipated car UX2018Ingår i: NordiCHI'18: Proceedings of the 10th Nordic Conference on Human-Computer Interaction, New York: ACM Publications, 2018, s. 494-504Konferensbidrag (Refereegranskat)
    Abstract [en]

    Traditional User Experience (UX) research provides insights into situated uses of products, or reflections after their use, but tells us little about how products are experienced before use. In this article we demonstrate how people's engagement in web-based discussion forums creates ways through which they can experience products before they have actually used them, and reflect on the implications of this for UX research. To understand how product anticipation emerges in a digital-material setting we undertook an ethnographic analysis of members' contributions to http://www.teslaclubsweden.se, a web-based discussion forum that connects Tesla car enthusiasts. Anticipation developed as a shared endeavour that evolved through five ways which forum members engaged and participated in their community of practice. Through their online interactions their UX evolved before using the actual car. Our findings provide deeper understandings of anticipatory UX, and insights for UX design in HCI. © 2018 Association for Computing Machinery

  • 9.
    Osz, Katalin
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Raats, Kaspar
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Monash university, Melbourne, Australia.
    Lindgren, Thomas
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Combining WOz testing and ride along video ethnographies: advancing methodologies for Autonomous Driving car development for mixed traffic environments2018Ingår i: Proceedings of the 30th Australian Conference on Computer-Human Interaction, New York: ACM Press, 2018Konferensbidrag (Refereegranskat)
    Abstract [en]

    Experimental ‘Wizard of Oz’ (WOz) User Experience (UX) research in the context of Autonomous Driving (AD) car development is becoming more interdisciplinary, human-centric and open to innovative methodological collaborations. In this paper, we demonstrate a mixed-methodological approach to research how people engage with and make sense of automated features that do not yet exist in everyday life contexts. We present how the combination of WOz testing and ethnographic ride-alongs have been developed and how the two different approaches can benefit from each other. We selected two everyday driving examples - emerging from T-junction and changing lane on the motorway - to demonstrate the value of mixing these methodologies. We propose that by building new collaborative test practices, we can create a more everyday-life oriented approach that better attends to people’s experiences, imaginaries and projections into possible futures of driving, which is particularly important to incorporate in AD vehicle design for mixed traffic environments.

  • 10.
    Osz, Katalin
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Cars, Göteborg, Sweden.
    Rydström, Annie
    Volvo Cars, Göteborg, Sweden.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    Monash University, Melbourne, Australia.
    Broström, Robert
    Volvo Cars, Göteborg, Sweden.
    Building Collaborative Test Practices: Design Ethnography and WOz in Autonomous Driving Research2018Ingår i: IxD&A: Interaction Design and Architecture(s), ISSN 1826-9745, E-ISSN 2283-2998, nr 37, s. 12-20Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article outlines a novel way of performing experimental “Wizard of Oz”(WOz) User Experience (UX)research that specifically targets driving in different levels of self-driving modes. The reasons for exploring the possibilities of combining experimental and ethnographic WOz-testing have been twofold. On the one hand, this mixed-method approach responds to a growing body of critique concerning how the WOz test is biased by the claim that it explores real-life behaviour in an experimental setting. On the other hand, our approach also meets the demands for innovative research methodologies that can contribute to deeper understandings of how to better evaluate and account for human expectations and experiences when automated technologies become integrated in everyday life contexts. This knowledge is inevitable for a broader understanding of the overall user experience and expectations of autonomous driving and, more specifically, building an interdisciplinary collaborative testing approach.

  • 11.
    Pink, Sarah
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). RMIT University, Melbourne, Australia.
    Situating everyday life: Practices and places2012Bok (Övrigt vetenskapligt)
    Abstract [en]

    The study of everyday life is fundamental to our understanding of modern society. This book provides a coherent, interdisciplinary way to engage with everyday activities and environments. Arguing for an innovative, ethnographic approach, it uses detailed examples, based in real world and digital research, to bring its theories to life. Sarah Pink focuses on the sensory, embodied, mobile, and mediated elements of practice and place as a route to understanding wider issues. By doing so, she convincingly outlines a robust theoretical and methodological approach to understanding contemporary everyday life and activism. © Sarah Pink 2012.

  • 12.
    Pink, Sarah
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Abram, Simone
    University of Durham, United Kingdom.
    Media, anthropology and public engagement2015Bok (Övrigt vetenskapligt)
    Abstract [en]

    Contemporary anthropology is done in a world where social and digital media are playing an increasingly significant role, where anthropological and arts practices are often intertwined in museum and public intervention contexts, and where anthropologists are encouraged to engage with mass media. Because anthropologists are often expected and inspired to ensure their work engages with public issues, these opportunities to disseminate work in new ways and to new publics simultaneously create challenges as anthropologists move their practice into unfamiliar collaborative domains and expose their research to new forms of scrutiny. In this volume, contributors question whether a fresh public anthropology is emerging through these new practices. © 2015 Sarah Pink and Simone Abram. All rights reserved.

  • 13.
    Pink, Sarah
    et al.
    RMIT University, Melbourne, Australia.
    Fors, Vaike
    Ethnography, Stakeholders, and Audiences: Toward Openness and Inclusivity2017Ingår i: Sociological research online, ISSN 1360-7804, E-ISSN 1360-7804, Vol. 22, nr 4, s. 169-173Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The environments in which ethnography is currently being played out are in many ways shifting as part of a world where academic research is increasingly implicated in applied and public scholarship and practice. This calls not simply for new ways of applying ethnographic insights to societal, industry, and policy problems but, we argue, for a reconfiguration of how we understand the possibilities, potentials, and impacts of ethnographic practice when situated as part of a world in progress. It invites us to revise how we understand ethnographic processes, practices, and ethics as they are played out with and through different sets of stakeholders, beyond researchers, participants, and the academic communities of critics (Strathern, 2006) who were their traditional audiences. This new context, we argue, takes us beyond past iterations of applied ethnography because there is a more widespread and institutionally driven aim to seek to do ethnographic work that has impact and may intervene in the world. This new institutionally endorsed and indeed encouraged way of practicing as an ethnographer and scholar brings new configurations and considerations to our profession. It makes partnering with industry or with creative practitioners unsurprising, yet at the same time potentially challenging. This Special Section represents our interest in exploring how this new and emerging context might be conceptualized and how it might be played out through responsible and ethical ways of conducting ethnographic research and forms of intervention in contemporary worlds. © The Author(s) 2017

  • 14.
    Pink, Sarah
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). RMIT University, Melbourne, Australien.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Samverkansetik2018Ingår i: Samverkansformer: Nya vägar för humaniora och samhällsvetenskap / [ed] Martin Berg, Vaike Fors, Robert Willim, Lund: Studentlitteratur AB, 2018, s. 69-91Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 15.
    Pink, Sarah
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). School of Media and Communication, RMIT University, Melbourne, Australia.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Glöss, Mareike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    The contingent futures of the mobile present: automation as possibility2018Ingår i: Mobilities, ISSN 1745-0101, E-ISSN 1745-011X, Vol. 13, nr 5, s. 615-631Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this article we outline and demonstrate a design anthropological approach to investigating automated mobile futures as a processual opening up of possibilities, rather than as a process of technological innovation. To undertake this we investigate the example of how the car-smartphone relationship is configuring in the contingent circumstances of the mobile present and the implications of this for automated mobile futures. Our discussion is set in the context of the growing possibility that automonous driving (AD) features are increasingly part of everyday mobilities (even if unequally distributed globally) and in which personal mobile smart technologies and artificial intelligence (AI) will exist in some form and will interface with humans and be interoperable with other technologies. In developing this we draw on ethnographic understandings of how people live with the possibilities afforded by technologies in everyday life. © 2018 Informa UK Limited, trading as Taylor & Francis Group

  • 16.
    Pink, Sarah
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Monash University, Melbourne, Australia.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Lindgren, Thomas
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Emerging technologies and anticipatory images: Uncertain ways of knowing with automated and connected mobilities2018Ingår i: Philosophy of Photography, ISSN 2040-3682, E-ISSN 2040-3690, Vol. 9, nr 2, s. 195-216Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this article we outline two different ways of ‘seeing’ autonomous driving (AD) cars. The first corresponds with the technological innovation narrative, published in online industry, policy, business and other news contexts, that pitches AD cars as the solution to societal problems, and urges users to trust and accept them so that such benefits can be accrued. The second is a narrative of everyday improvisation, which was visualized through our video ethnography and participant mapping exercises. Our research, undertaken in Sweden, involved possible future everyday users of AD cars. We argue for a research and intervention agenda that examines how the visual narration of how AD cars might participate in human futures, could be shifted to create new modes of trust and reassurance for publics. 

  • 17.
    Pink, Sarah
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). RMIT University, Melbourne, Australia.
    Fors, VaikeHögskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).O'Dell, TomHögskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Lund University, Lund, Sweden.
    Theoretical Scholarship and Applied Practice2017Samlingsverk (redaktörskap) (Refereegranskat)
  • 18.
    Pink, Sarah
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Leder Mackley, Kerstin
    Loughborough University, Loughborough, UK.
    Flow and intervention in everyday life: Situating practices2015Ingår i: Social practices, intervention and sustainability: Beyond behaviour change / [ed] Yolande Strengers & Cecily Maller, Taylor and Francis Inc. , 2015, s. 163-178Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 19.
    Pink, Sarah
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). School of Media and Communication, RMIT University, Melbourne, Australia.
    Sumartojo, Shanti
    School of Media and Communication, RMIT University, Melbourne, Australia.
    The lit world: living with everyday urban automation2018Ingår i: Social & cultural geography (Print), ISSN 1464-9365, E-ISSN 1470-1197, Vol. 19, nr 7, s. 833-852Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this article, we develop and advance the concept of the lit world by bringing together literatures about everyday lighting, automation in everyday life and human perception, along with our ethnographic research into people’s experience of automated lighting in Melbourne, Australia. In doing so we formulate and argue for an approach to automation that situates it as part of everyday mundane worlds and acknowledges its entanglement with the emergent and experiential qualities of everyday environments as they unfold. We demonstrate this through the example of automated lighting, understood as a situated technology that has contingent effects and participates in the making of particular ways of seeing and feeling the world. We thereby argue for an account of automation that reaches beyond its potential for the management of human (and other) behaviour, to ask how the qualities and affordances of automated technologies might seep out of their intended domains, and create new perceptual and experiential opportunities. In a context where automation is increasingly prevalent in everyday life, such attention to the experience and use of automated technologies which already exist on a large scale is needed. Urban lighting is an example par excellence of automation in the world because it has a long history beyond the recent association of automated technologies with code and digital infrastructures. As scholars debate how automated technologies will become part of our future digital lives, understanding how people live in a lit world offers a starting point for considering how we might live with other anticipated algorithmic forms of automation. © 2017 Informa UK Limited, trading as Taylor & Francis Group

  • 20.
    Raats, Kaspar
    et al.
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Cars.
    Fors, Vaike
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Monash University.
    Understanding Trust in Automated Vehicles2019Konferensbidrag (Refereegranskat)
    Abstract [en]

    Autonomous vehicles (AVs) are developed to increase safety, and bring environmental benefits. Nevertheless, there is growing skepticism in society regarding these technologies, a tendency that centres issues of trust in research and design of future AVs. In this paper, we raise the question of how trust has been understood and researched in relation to automation within the field of HumanComputer Interaction (HCI) thus far and what has been identified as key issues to deepen our understanding of personal trust in contemporary AVs. To answer this question, we systematically reviewed 232 HCI research articles on trust in automation and AVs to identify a) key aspects of contemporary trust research theories and methodologies, and b) what dimensions of trust are in need of further investigation in relation to UX perspectives on trust. Based on the review, we discuss methodological implications of focusing on the experience of trust in future research.

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