A new trend of user involvement in open innovation processes has emerged. Concurring with this trend the Living Lab concept has been re-vitalized. This concept has attracted attention lately, but there exist no coherent view. In this paper we discuss and define the concept and propose five key components and five key principles for Living Labs based on experiences from over 30 development and research projects within two Living Labs, Botnia Living Lab and Halmstad Living Lab. The key components are: ICT & Infrastructure; Management; Partners & Users; Research; and Approach. The key principles are: Openness; Influence; Realism; Value; and Sustainability. Our proposed definition of a Living Lab is: A Living Lab is a user-centric innovation milieu built on every-day practice and research, with an approach that facilitates user influence in open and distributed innovation processes engaging all relevant partners in real-life contexts, aiming to create sustainable values.

Urban Living Labs (ULL) is increasingly applied to tackle wicked design challenges in smart cities and smart mobility contexts. A persisting challenge for ULLs in urban contexts is creating engagement and scale research insights and design findings. Drawing on a case study concerned with the co-design of future mobility services where private and public sectors collaborated to explore future mobility in two different user communities, we explore co-design and scaling dynamics on the micro-level from a participatory infrastructure perspective. Based on the findings, we introduce the concepts of patching and cogitation. Cogitation is defined as a reflective state, which revolves around the act of embracing co-design methods and logic to address a design challenge. Patching is described as an activity that aids in scaling findings and insights from ULLs to support cogitation within the ULL, and the sustaining of findings into other contexts. We argue that the concepts of patching and cogitation can help researchers and practitioners understand the micro-dynamics of engaged co-design and scaling dynamics and provide support when planning, managing, and analysing participatory infrastructures such as ULLs. © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

Halmstad Living Lab has extended experience of working closely with end-users in cocreation projects and has, during recent years, started to experiment more and more with social software and other online software programs to include users in the innovation process. In this paper we draw upon our experiences as a Living Lab to generate a framework that details key criteria for implementation of social software in a Living Lab setting. The framework can be used to guide successful implementation of social software in co-creation projects and to help evaluate or assess proposed solutions to be used in a Living Lab setting to support user involvement.

We have studied the pre-adoption phase of the e-newspaper, i.e. a newspaper published with e-paper technology. The research question of this article is: In what way can a user centered innovation process contribute to identifying key values in mobile innovations? The aim of this article is threefold: firstly, to identify key values for the e-newspaper, and secondly, to examine the intention to adopt a new possible innovation and thirdly, to explore user centered design processes ability to capture user values early in the innovation process. We have identified seven key user values: mobility, availability, personalization, usability, interactivity, readability and environment. Furthermore, we found that surprisingly many would consider exchanging their traditional newspaper with an e-newspaper in the future, indicating that the e-newspaper have a fair chance of becoming an important innovation. Finally, we propose a four phase model for identifying user values in a pre-adoption phase of an innovation.

Halmstad Living Lab was established in 2007 with the application areas of health technology and media, but have been working with co-creation since 2004. Our experiences from co-reation is derived from four research projects, two within media (DigiNews and UbiMedia) and two from health technology (Secure at Home - Living Lab and Secure at Home - Smart Locks). We have conducted 100 user involvement activities with around 500 individuals in face to face activities and over 7000 individuals in online surveys. The empirical activities all relates to different innovation processes concerning both products and services. The innovation processes has involved different stakeholders such as companies, researchers and users who have worked in an open environment to create and validate innovations. Below we discuss our experiences.

In this study we investigate the perceptions of potential adopters in a pre-adoption phase of a new mobile innovation, i.e. the e-newspaper, a newspaper service published on e-paper technology, by applying Rogers’ (1995) Innovation-Decision Process and perceived attributes of innovations. We have conducted a study in two stages, in 2005 and 2006, with user evaluations of e-newspaper prototypes and early version of an e-newspaper, including tests, questionnaires and interviews. The overall research question is: What attributes are central from a user adoption perspective to launch a successful e-newspaper innovation? The paper contributes to existing adoption and m-commerce research by a) exploring the applicability of Rogers' framework in a pre-adoption phase in two stages, comparing the results regarding perceived attributes and intention to adopt, and b) presenting detailed descriptions of factors that enhance or inhibit an e-newspaper introduction, compared to other publication channels. The identified factors influencing the intention to adopt besides price are; mobility, interactivity, readability, format and size, functionality, usability and navigation.

In this study we investigate the perceptions of potential adopters in a pre-adoption phase of a new mobile innovation, i.e. the e-newspaper, a newspaper service published on e-paper technology, by applying Rogers’ (1995) Innovation-Decision Process and perceived attributes of innovations. We have conducted a study in two stages, in 2005 and 2006, with user evaluations of e-newspaper prototypes and early version of an e-newspaper, including tests, questionnaires and interviews. The overall research question is: What attributes are central from a user adoption perspective to launch a successful e-newspaper innovation? The paper contributes to existing adoption and m-commerce research by a) exploring the applicability of Rogers' framework in a pre-adoption phase in two stages, comparing the results regarding perceived attributes and intention to adopt, and b) presenting detailed descriptions of factors that enhance or inhibit an e-newspaper introduction, compared to other publication channels. The identified factors influencing the intention to adopt besides price are; mobility, interactivity, readability, format and size, functionality, usability and navigation.

In this paper we propose an approach for gathering data to generate user requirements for an artifact under development, in this case the e-newspaper based on an e-paper solution. Inspired by future workshops, scenario- and mock-up techniques we suggest the da Vinci approach. In addition to describing the approach we also report types of requirements possible to derive. We conclude by discussing experiences from applying the approach in the DigiNews project.

The introduction of the e-newspaper, i.e. a newspaper based on e-paper technology brings new design challenges. In this paper we report from two parallel studies, an online questionnaire to newspaper readers and a questionnaire to newspaper designers. The aim was to find out what qualities to bring from print and online to the e-newspaper as initial input in the design process to design a usable and acceptable artifact. The results show both similarities and differences between the two respondent groups.

In this paper we describe a PD approach applied in a context of designing a future everyday IT artifact with limited resources. In the DigiNews project we aim at proposing design suggestions for the future e-newspaper, i.e. a newspaper based on e-paper technology. The PD approach includes future workshop, scenario and mock-up techniques and focus groups. Based on eleven workshops with readers, newspaper staff and advertisers and three different focus groups involving readers, newspaper designers and interaction designers respectively, we illustrate the various types of results which could be derived from this approach.

The two-sided market of newspapers with its two customer groups, readers and advertisers, is changing due to digitalization. This former stable and profitable market has lately suffered from both decreasing subscription and advertiser revenue. In this paper we use the term ubiquitous media environments to represent the vision of future media environments enabling device independent mass-scale distribution of ubiquitous media services in integrated infrastructures. We build upon a two-year action research project where researchers worked together with the Swedish newspaper industry to envision future ubiquitous media services and explore the following research question: how can ubiquitous media services be designed to leverage and balance value in a two-sided market? Five examples of ubiquitous media services were developed in collaboration and thereafter evaluated. These services were then illustrated in movie clips to trigger discussions on how ubiquitous media services can be designed. Drawing on the value aspects of ubiquitous media services from an advertiser and reader point-of-view and the platform owner role of the newspapers in a future ubiquitous media environments, we describe and discuss how ubiquitous media services can be designed to leverage value for advertisers and readers, and how newspaper organizations can strategize ubiquitous media environments. © 2016 Universidad de Talca - Chile

This paper discusses Living Labs from a researcher view based on experiences from Halmstad Living Lab with about 100 activities with different stakeholders. We define Living Labs as a milieu based on continuity, in which methods and techniques are used to empower users and to involve all relevant stakeholders, in open innovation processes in realistic settings. The relevant stakeholders are; researchers, companies, users, public partners and stakeholders of emerging technology. We argue for the relevance of the researcher stakeholder and discuss the dilemmas of an active researcher regarding role, process, outcome and relations. We conclude by suggesting a model indicating tensions in a Living Lab from a researcher view, i.e. neutrality vs. taking sides; research process vs. innovation process; research contribution vs. market value; and critical reflections vs. socialization.

In this paper, we experiment with different audience groups to study how they differ with respect to the adoption of new media products/services. We expand the existing framework of early adopters, which is heavily directed towards the technological aspects of a product, by including users that are more interested in the social and content-related aspects of products/services. We are interested in seeing whether these audience groups differ in terms of preferences for new media products in order to shed light on possible strategies for the introduction of the e-newspaper. The study was done in a larger research project, DigiNews, on the introduction of e-newspapers. The paper is built on the results from an online survey on attitudes and preferences towards new technology, media in general and a planned e-newspaper. Data was collected from in total 2976 respondents at the web sites of three Swedish newspapers Aftonbladet, Göteborgs-Posten, and Sundsvalls Tidning.

This article investigates how audience groups differ with respect to the adoption of new media services. The authors expand the existing framework of early adopters, which is heavily directed towards the technological aspects of a product, by including users that are more interested in the social and content-related aspects of media services. The objective is to identify and explore important audience groups that can be used as initial target groups for the introduction of the e-newspaper (a newspaper that is published on e-paper technology). Data was collected from 2976 respondents through the web sites of three Swedish newspapers. © 2007 Journal of Media Business Studies.

User involvement in information system development, as well as in digital innovation processes, is viewed as a key element for success. By introducing users in IS projects, ethical consideration is needed. Even though ethical theoretical frameworks are available in the IS (and other) spheres; cheap and fast methods and tools for applying ethics efficiently and effectively in everyday design and development work remain scarce. This paper presents a suggested heuristics-based tool that bears the promise of quick integration, and effective and efficient application of ethics in user-involved IS projects.

In this paper, a questionnaire study concerning young Swedish peoplesuse patterns for mobile services is conducted. The study investigates what possibleadded value mobile multimedia services can provide for the users. Furthermore aworkshop with a focus group is conducted that also examines the possible added valuewith mobile multimedia services. This study also investigates what barriers there is formobile multimedia services. The identified barriers are analyzed using the InnovationDiffusion Theory (Rogers, 1995). The overall research question in this paper is: canmobile multimedia services be a feasible strategy for service providers to attract youngaudiences? Two main barriers for mobile multimedia services are identified, cost andtechnical restraints. Further on, one barrier that was identified in the workshop was thelack of knowledge of what services that were offered by service providers and mobileoperators. Even if complexity issues could be identified regarding the configuration of themobile devices, they were not critical. The results indicate that mobile multimediaservices may be a feasible strategy for service providers and mobile operators to reach ayounger audience.

Based on a literature review, this paper identifies four socio-technical challenges relating to innovation actor's interactions in digital innovation. Furthermore, the paper explores how these challenges can be addressed. The challenges are investigated in a case study of digital innovation. The study is based on a two year long research and development project where an e-newspaper concept and a demonstrator based on e-paper technology was developed. Based on empirical findings, the paper presents eight activities which address the identified socio-technical challenges with digital innovation. The activities are: 1) support transparent digital ecosystem relationships, 2) facilitate cross-organizational communication, 3) create digital value blueprints, 4) translate heterogeneous knowledge, 5) involve all relevant user groups, 6) identify, design for, and authenticate digital user values, 7) design for multiple contexts of use, and 8) prototype iteratively. © IFIP International Federation for Information Processing 2014

Digitization of analogue everyday artifacts, i.e. when physical products are equipped with digital capabilities, has a profound impact on today’s society. Some examples of these digital innovations aimed at consumer markets are the “connected” car, the digitized television set, and in the near future, digitized IKEA furniture. Digital innovation provides endless opportunities for providing value adding products and services. However, in digital innovation there is a need to find new ways of organizing network activities, i.e. activities such as e.g. production and translation of knowledge and enrollment of actors. These activities need to embrace and build on the networked aspects and the complexity inherent to digital innovation. This requires network activities that can overcome challenges with the ambiguous and messy characteristics of digital innovation. In this thesis, I propose that the theoretical perspective of network orchestration can enlighten fruitful ways to address challenges that are encountered when organizing network activities in digital innovation. Inspired by practical challenges with digital innovation, as well as contemporary calls for research within IS, this thesis investigates: How can network activities be orchestrated in digital innovation? Two cases of digital innovation aimed at consumer markets are studied. The first case concerns the digitization of the newspaper. The second case regards the digitization of door locks. Literature about digital innovation is used to understand the context of the studied phenomenon. Furthermore, theories about network orchestration as well as activities in innovation are used as a theoretical framework to help answer the research question. The thesis is based on an interpretative perspective where a multi-method approach has been applied to address the research question. The contribution is divided into two different parts. The first part presents four categories of empirically derived network activities that address socio-technical challenges with organizing digital innovation. The second part is a proposed model detailing orchestration of network activities in digital innovation. The model is based around the four suggested categories of network activities: (1) Supporting flexible innovation networks, (2) Production and translation of layered architectural knowledge, (3) Addressing heterogeneous user communities, and (4) Harnessing generativity to leverage value. The categories of network activities can be viewed as building blocks for the orchestration process. By emphasizing both a proactive and a reactive way of orchestrating digital innovation, the model proposes a means for organizations to address the ambiguity and complexity of digital innovation.

This paper focuses on challenges that arise because of the heterogeneous nature of digital innovation. These challenges are studied through a case study involving a two year long research and development project concerning the development of the e-newspaper concept and a demonstrator based on e-paper technology. To enable the exploration of these challenges, a multi-method approach was chosen. The paper is built using a two-step process; first, presenting a framework based on a review of related literature identifying characteristics and aspects of heterogeneity in digital innovation, and secondly, applying this framework into the analysis of the e-newspaper case. Based on the empirical findings, the paper presents a discussion which elaborates on how digital innovation can be organized in order to address the identified challenges with heterogeneity in digital innovation. Furthermore, it is suggested that digital technology targeted towards everyday use is inherently leading to innovation networks of heterogeneous actors as well as heterogeneous users of digital innovation. © 2017, IGI Global

Managing successful digital innovation processes is a challenging task, especially when it involves heterogeneous actors with different sets of knowledge. By gaining a better understanding of how different architectural layers of digital technology interplay with digital innovation, we can be better prepared for managing the complex and messy processes that often arise when working with digital innovation. In this article, we therefore ask: How does the layered architecture of digital technology interplay with digital innovation processes? A case study approach was selected to studied events involving multiple actors in an innovation and development project called the Smart Lock project. The theoretical basis for our study is digital innovation from the perspective of knowledge exchange and relationships. A temporal bracketing strategy was used to support a process analysis of the case data. The article primarily contributes to the body of research concerning digital innovation and provides an example to practitioners of how digital innovation processes can be coordinated and managed based on the innovation at hand.

Purpose – This study aims to investigate how primary teachers, when taking part in digital didactic design (D³) workshops at the Digital Laboratory Centre at the university, develop their insights about how digital tools can be designed and further used in their teaching of science. The research question addresses how D³ can be used to develop primary teachers’ knowledge about teaching science with digital technologies.

Design/methodology/approach – During two semesters, 14 primary science teachers from three different schools participated in an in-service course at the university. Five D³ workshops lasting 4 h each were conducted with the aim to analyze, design and implement digital tools based on the needs of teachers and students. This includes discussions about the technological, pedagogical and content knowledge (TPACK) framework and further recommendations about how to choose, design, implement and evaluate digital tools for different teaching and learning situations. In between the workshops, the teachers were told to reflect on their experiences with colleagues and students and share their ideas and reflections to support collegial learning.

Findings – The results indicate that D³ has an opportunity to promote deep learning experiences with a framework that encourages teachers and researchers to study, explore and analyze the applied designs-inpractice, where teachers take part in the design process. This study further indicates that having teachers explicitly articulates their reasoning about designing digital applications to engage students’ learning that seems important for exploring the types of knowledge used in these design practices and reflecting on aspects of their teaching with digital technologies likely to influence their TPACK.

Research limitations/implications – This research indicates that the increasing prevalence of information communication technology offers challenges and opportunities to the teaching and learning of science and to the scientific practice teachers might encounter. It offers solutions by investigating how primary teachers can design their own digital technology to meet students’ science learning needs. One limitation might be that the group of 14 teachers cannot be generalized to represent all teachers. However, this study gives implications for how to work with and for teachers to develop their knowledge of digital technologies in teaching.

Practical implications – As this project shows teachers can take an active part in the digital school development and as such become producer of knowledge and ideas and not only become consumers in the jungle of technical applications that are implemented on a school level. Therefore, it might well be argued that in science teaching, paying more careful attention to how teachers and researchers work together in collaborative settings, offers one way of better valuing science teachers’ professional knowledge of practice. As such, an implication is that digital applications are not made “for” teachers but instead “with” and “by” teachers. 

Social implications – The society puts high demands om teachers’ knowledge and competencies to integrate digital technologies into their daily practices. Building on teachers’ own needs and concerns, this project addresses the challenge for teachers as a community to be better prepared for and meet the societal challenge that digitalization means for schools.

Originality/value – Across the field of science education, knowledge about the relation between teachers’ use of digital technology and how it might (or might not) promote students’ learning offers access to ideas of how to design and implement teacher professional development programs. This offers enhanced communication opportunities between schools and universities regarding school facilities and expectations of technology to improve teachers’ experiences with integrating technology into their learning and teaching.

This pragmatic approach to research creates theory and interventions that serve school practice but also produces challenges for design-based researchers. © Pernilla Nilsson and Jesper Lund. 

This chapter explains how designing for future intelligent mobility systems is advanced by a human-centered approach, based in design anthropology. It provides an accessible introduction the theory and methodology of this approach, the production of ethnographic insights, and their translation into design probes for use workshops tailored to enable stakeholders to actively co-design future mobility and autonomous vehicle services and outlines the potentials and challenges of engaging diverse stakeholders—from industry and policy to the people who will use future technologies and services—in the development of future mobility. © 2021, Springer Nature Switzerland AG.

This paper investigates elements of trust in autonomous vehicles (AVs). We contex- tualised autonomous vehicles as part of a socio-technical system to extend previous understandings of trust and explore trust in autonomous vehicles in concrete social contexts. We conducted online co-creation workshops with 22 participants, using design probes to explore trust and AVs in relation to people’s everyday lives. Us- ing a systemic perspective, we show how trust and acceptance depend not only on the underlying AV technology but also - if not more so - on human-to-human rela- tionships and real-life social circumstances. We argue that when investigating issues of trust and automation, the scope of analysis needs to be broadened to include a more complex socio-technical set of (human and non-human) agents, to extend from momentary human-computer interactions to a wider timescale, and be situated in concrete spaces, social networks, and situations. © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

Human approaches to the future of urban mobility in everyday contexts are urgently required if we are to develop sustainable human futures in mobility. A requirement in meeting this challenge will be transdisciplinary and long-term engagement with a broad range of stakeholders and communities, in order to negotiate and align opportunities, values, and desires for social change (Fors et al., 2022). In this chapter we argue that we can address this challenge by applying participatory human approaches that place the values, everyday practices, and environments of people at the centre of design. The chapter presents the development of a participatory and design anthropological methodology for future urban mobility through a project involving sustained engagement with industry, municipalities, and local communities in Sweden. Based on two consecutive projects grounded in two contrasting suburban areas in Sweden and involving long-term, iterative multi-stakeholder collaborations, the chapter provides a transferable methodology for developing automated future mobility in diverse contexts, communities, and environments, through socially sustainable transformation. © 2024 Walter de Gruyter GmbH, Berlin/Boston

Social media are becoming an increasingly relevant channel for user involvement. However, their uptake in Living Labs environments, as a means to engage users in innovation processes, is still limited. The aim of this paper is to explore challenges and opportunities related to the usage of social media for user involvement in co-creative processes, The findings presented emerge both from the available literature and case studies, and emphasise four different dimensions influencing user engagement: facilitator, community, platform and innovation process. Based on these dimensions, the authors propose a basic framework, intended as the point of departure for taking the next step toward the construction and verification of theoretical constructs that can help inform and guide future innovation projects.

Digital innovation processes are becoming more complex with a need for heterogeneous actors collaborating. One approach to support digital innovation is Living Lab. However, even if Living Lab seems like a promising initiative, there is little guidance of how Living Lab can be setup and managed to support digital innovation processes. The aim with this paper is to provide guidance for Living Lab practice and research by presenting a set of four Living Lab principles and explain how these can be put into Living Lab practice. Derived from Living Lab literature, the principles are established and then elaborated by analysing a Living Lab case study from the perspective of the following principles: Boundary spanning co-creation, Exploration & experimentation, User-centricity, Realism & Authenticity. The analysis of the empirical case study is guided by the following research question: how can digital innovation processes be supported by Living Lab principles?

In this paper we present a two year long interpretative case study based on a Living Lab project. The case study is used to in retrospect investigate cognitive and social translation in a doubly distributed innovation network. By identifying and empirically exemplify how translations occurred, we present insights of how to support cognitive and social translations in these kind of networks. Using the concepts from Yoo et al. (2009) we explore the research question: how can cognitive and social translation be supported in Living Labs? Based on the findings we conclude that Living Labs can support heterogeneous set of actors and knowledge resources by supporting cognitive translation with techniques such as scenarios, mock-ups and prototypes. By working with an iterative process the involved actors can be supported to materialize prior and new knowledge which can be translated between different communities of actors. By setting up and providing a common ground a trading zone can be established supporting the social translations within the network by offering a space where negotiation of interests and alignment of perspectives can be facilitated.

This paper aims to explore how the navigational support in an e-newspaper should be  designed to support the users task oriented reading behavior. An e-newspaper is a newspaper produced on e-paper, which combines the readability of paper, with the possibilities of digital media such as streaming updates, interactivity and multimedia. One advantage with the e-paper technology is its high contrast and readability; it uses no backlight and only consumes power when the pages are updated. This study is part of the European DigiNews project where three high fidelity e-newspaper prototypes has been produced in cooperation with readers and newspaper designers. These prototypes have been tested on 36 readers to examine how to design navigational support to aid task oriented reading. Six guidelines for have been generated from the results of the study which covers information structure, hyperlinks, feedback and visual cues.

This paper discusses user involvement in a Living Lab based on the call for research regarding the following challenges: How to select the appropriate users?; How to organize user involvement?; and How to motivate users? We discuss these questions based on empirical experiences from about 100 user involvement activities from the media and health technology application domains of Halmstad Living Lab. We conclude by summarizing our experiences as guidelines addressing these challenges, e.g. User selection criteria specifically derived for each case; Mix between traditional and virtual activities; Facilitate instead of categorize; Acknowledge that motivational factors might differ between users and domain fields.

Digital innovation processes are becoming more and more networked, and actors are growing dependent oneach other’s competences, resources and knowledge. In networks developing digital innovation actors needto identify, mobilize, and integrate diverse and heterogeneous knowledge resources to be able to innovatesuccessfully. Social aspects are important where heterogeneous actors connect, negotiate, and adjust to eachother’s perspectives. The aim of this paper is to explain how social aspects such as trust, commitment andpower, influence changes in relationships in digital innovation networks. A case study approach was selectedto study events involving multiple actors in an innovation and development project aimed at introducingtechnology that aids elderly, home care personnel and next of kin by improving the management of homecare visits. Based on the authors’ findings they present a model for how social aspects influence changes inrelationships and conclude by making six propositions. Copyright © 2012, IGI Global.

In this paper we have addressed the research question: In what way does a Living Lab approach influence the innovation process from a small enterprise perspective? Within Halmstad Living Lab we have performed approximately 50 Living Lab activities involving user and enterprise representatives within the health technology sector. We have discussed our experiences according to literature on innovation and competence in relation to a Living Lab approach and have identified four challenges that need to be addressed. Examples of these challenges are; In what way can Living Lab activities contribute to expand the competencies within the small enterprises and how to create openness between enterprises and other stakeholders regarding legal documents such as IPR and patent?

Digital innovation processes are becoming more and more networked, where stakeholders are growing dependent of each other’s competences, resources and knowledge. In networks working with digital innovation, actors need to identify, mobilize and integrate diverse and heterogeneous knowledge resources to be able to innovate successfully. Social aspects seem to be important at the boundaries of communities where heterogeneous actors connect, negotiate and adjust to each other’s perspectives. The aim with this paper is to explain what role relationships play in digital innovation networks as well as to describe how social aspects influence these relationships. A case study approach was selected to study events involving multiple stakeholders in a development project aimed at introducing technology that aid elderly, home care personnel and next of kin by improving the management of home care visits. We describe how social aspects such as trust, interest, and commitment between actors influence the relationships. © 2012 IEEE.

Digital innovation processes are becoming more and more networked, where stakeholders are growing dependent of each other’s competences, resources and knowledge. In networks working with digital innovation, actors need to identify, mobilize and integrate diverse and heterogeneous knowledge resources to be able to innovate successfully. Social aspects seem to be important at the boundaries of communities where heterogeneous actors connect, negotiate and adjust to each other’s perspectives. The aim with this paper is to explain what role relationships play in digital innovation networks as well as to describe how social aspects influence these relationships. A case study approach was selected to study events involving multiple stakeholders in a development project aimed at introducing technology that aid elderly, home care personnel and next of kin by improving the management of home care visits. We describe how social aspects such as trust, interest, and commitment between actors influence the relationships

This paper discusses user contribution in innovation processes from a Living Lab perspective. In this paper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four different research projects over a period of five years. The purpose of this paper is to discuss our experiences of methods and techniques for user contribution in innovation processes, in relation Living Labs, as well as to: a) phase in the innovation process, b) kind of user contribution and c) type of users. Our contribution is threefold, we have: (1) theoretically modified the CIC model to better suit a Living Lab milieu, (2) empirically discussed methods and techniques for user contribution in relation to the modified model, and (3) identified several issues regarding different kinds of user contribution and types of users that need to be considered in Living Labs. © 2010 IEEE.

This paper discusses user contribution in innovation processes from a Living Labperspective. We view Living Lab as a milieu in which specific methods are used to involvedifferent stakeholders in open innovation processes to create and validate IT-products andservices in a real world setting. The involvement of different stakeholders is of particular importance in a Living Lab to secure the development of usable products and services. In thispaper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four differentresearch projects. The purpose of this paper is to discuss our experiences of methods andtechniques for user contribution in relation to three different aspects: a) phase in the innovation process, b) kind of user contribution and c) type of users, all in relation to a Living Lab perspective. We conclude that there is a need to translate face to face methods and techniques to distributed user involvement activities to be able to scale up and use these in a Living Lab setting.

As mobility systems evolve, their design must enable people to adapt to disruptions in their daily lives and routines, making social resilience a vital yet underexplored focus. This is why this study investigates the question: What are the challenges when designing for social resilience in local mobility services? Semi-structured interviews with seven mobility experts revealed the need for a shift from prioritising organizational resources to enhancing social capacity, emphasising individuals’ strengths and established routines. The main challenges for urban planners and developers to achieve this were identified through a lack of guidelines for incorporating social sustainability into mobility planning, that in turn renders difficulties in employing qualitative methods tailored for enabling citizen and stakeholder engagement, as well as developing deeper understandings of local, social life. These findings are illustrated in this article through five design implications, each highlighting strategies to integrate social resilience into mobility systems, ensuring they are responsive and supportive of the communities they serve. © 2025 The Author(s).

Developing tailored digital interventions for exercise motivation by applying behavioral theory into existing web services in cooperation with the e-health industry could create a mutual base for experience exchange and practical implications. It could also add higher standards to e-health business by providing a scientifically sound and trustworthy foundation for digital solutions. This project aims to design an interactive tool grounded in sport and exercise psychology and combined with the latest expertise from information technology and innovation science, considering e-health industrial requirements and user needs. A main objective is to test the efficacy of using Self-Determination Theory (SDT) in designing, constructing and evaluating an exercise intervention. The digital intervention is based on a literature review mapping exercise motivation related to self-determination theory, complemented by qualitative cross-disciplinary interaction design methodologies, such as qualitative analysis of interviews and contextual observation capturing participant goals, behaviour, preferences, attitudes and frustrations. Intervention contents are essentially autonomy supportive structures, goal-setting support and relapse prevention, self-regulation structures, health information and web links. In February 2015 the intervention prototype will be pilot tested in a randomized controlled trial (RCT), involving existing members and clients (N > 10 000) of two health service companies. Outcomes relate to self-determined exercise motivation (The Basic Psychological Needs in Exercise Scale and The Behavioral Regulation in Exercise Questionnaire-2) and exercise behaviour, measured both by self-report measures (Godin Leisure-Time Exercise Questionnaire) and step counters. The RCT contains three measure points in order to allow advanced analyses of change and mechanisms based on the SDT-process model and motivational profiles. Latent growth curve and structural equation models will primarily be used to analyse data. This pilot study will create a baseline for elaboration into a second phase, were the digital tool will be further developed and longitudinally tested and evaluated over a nine months period. © 2015 University of Bern, Institut of Sport Science 

The prospects are clear: we will probably live longer. The number of people aged 65 and up will increase enormously over the next few decades. Society will change as a result, but in what manner?

Europe - and, in fact, probably the world - faces the challenge of preventing loneliness and isolation amongst a growing group of senior people. The oldest part of the population is at particular risk of becoming isolated and lonely as they grow older and their work-related networks erode. While working in the field of technology and aging, the authors discovered that there is a whole new field to be explored, namely the phenomenon of connectedness.

This book is written by a group of authors with very different backgrounds, varying from business, ICT, marketing, anthropology, medicine, design and computer interaction. They all felt the urge to explore this field of connectedness and they discovered new opportunities for the emerging market of ‘aging-driven design’.

By unfolding the very nature of relationships and age-based transitions in life, the authors invite the reader to join them in an effort to design for connectedness: to reframe the picture, rethink our options and reinvent how to connect!