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  • 1.
    Johansson, Lars-Olof
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Zimmerman, Ewa
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Rehnström, Christer
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Facilitating students’ learning outcome of business processes using an ERP2014In: 20th Americas conference on information systems (AMCIS 2014): Smart sustainability: the information systems opportunity, Savannah, Georgia, USA, 7-9 August 2014, Atlanta: Association for Information Systems, 2014Conference paper (Refereed)
    Abstract [en]

    A recurring problem when teaching Business Process Orientation (BPO) is the difficulty students have connecting conceptual knowledge and procedural knowledge. Literature suggests that one solution is to combine different forms of learning, such as hand-on exposure to enterprise resource planning (ERP) together with traditional teaching. This article presents a three step teaching case designed by the authors in order to explore students' learning outcome by using ERP systems together with BPO. The learning outcome of the students was analysed with a focus on connections between conceptual and procedural knowledge. Using Bloom's revised taxonomy we were able to identify connections between students' conceptual and procedural knowledge together with the cognitive processes of understanding, applying and analysing. The result indicates that applying procedural knowledge in an ERP facilitates the students' ability to understand, analyse and evaluate based on conceptual knowledge such as business process orientation.

  • 2. Petersson, E.
    et al.
    Zimmerman, Ewa
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    The Impact of e-services in Municipalities: question answering process2004In: Perspectives in Business Informatics Research: Proceedings of the BIR-2004 Conference, October 4-5, 2004, Rostock, Germany / [ed] Hans Röck, Aachen: Shaker Verlag, 2004, p. 155-165Conference paper (Other (popular science, discussion, etc.))
  • 3.
    Zimmerman, Ewa
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Disseminating information within municipalities2005In: BIR 2005: Proceedings of the 4th International Conference on Business Informatics Research / [ed] Per Backlund, Sven Carlsson, Eva Söderström, Skövde: Skövde University , 2005, p. 117-126Conference paper (Refereed)
    Abstract [en]

    A trend today is to disseminate information fast and make it available for everyone. In municipalities the implementation and use of intranets as a communication channel for the dissemination of information is growing. All employees in municipalities are not working in an office and have limited access to the technology; they can not visit the intranet every day. This paper presents a study of how available communication channels are used to disseminate information to employees in municipalities. The results are presented as guidelines promoting the use of intranet as a communication channel and design of further research is presented. © The authors, except as noted.

  • 4.
    Zimmerman, Ewa
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab). Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden.
    Guidelines for enhanced Intranet use: a study of dissemination of information to field workers within municipalities2004Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    The development and use of new technology enables our society and organizations to disseminate information very quickly. Citizens in the industrialized world have access to information using the World Wide Web and organizations can provide both customers and employees with information using intranets. This thesis investigates how municipalities disseminate information to employees using intranets or traditional communication channels such as telephone, mail, paper handouts and weekly-letters.

    Municipalities are good examples of organizations that have employees with limited access to technology and where a considerable number of the employees are working out in the field and do not have access to an intranet and its content during their daily work. The municipalities in Sweden implement intranets to disseminate information with the purpose of efficient communication with everyone in the organization simultaneously and to promote cooperation between various departments.

    A study of 10 municipalities in Sweden focusing on the dissemination of information through intranets is presented. Previous research shows that the content must be relevant, fill a need and add a value for the users otherwise the motivation for using it is lost. Therefore, an investigation of the publishing process and the routines of the information provider have been carried out with the purpose of determining how the intranets can be designed to satisfy these requirements. The most important question is how the users actually use an intranet when they have limited access to technical resources. To answer this question users have been interviewed to investigate their motivation, attitude and the information need in relation to dissemination. During the investigation three municipality employees were interviewed, the information provider, the middle-managers and the field workers. The interviews have focused on the following themes; the user's satisfaction, the content of the information, the information strategies, the available and used communication channels and finally the knowledge and awareness possessed by the actors regarding the potentials of the intranet.

    The results of the study will be presented as recommendations for municipalities and other organizations with a similar structure. The usefulness and the relevance of the guidelines were established through evaluation with the participating actors. The guidelines will support the organizations and dissemination of information to field workers in public organizations. They will also raise awareness and support the potentials of the intranet with regards to communication opportunities, discussion forums and sharing of experiences between departments.

  • 5.
    Zimmerman, Ewa
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Cronquist, Björn
    Kristianstad University, SE-291 88 Kristianstad, Sweden.
    Emergent functions in Intranet information management2003In: Knowledge Management in Electronic Government / [ed] Wimmer, M.A., Springer Berlin/Heidelberg, 2003, p. 186-191Conference paper (Refereed)
    Abstract [en]

    Organizations and municipalities implements advanced information technology, intranets, in order to enhance information management within the organization.. This technology is implemented with great reliance on the technology aspect. New functions emerge as a consequence of technology, functions not planned for. This paper puts focus one such function, the key persons responsible for publishing on intranets. A descriptive study shows that these persons do exist and describes some problems they appreciate.

  • 6.
    Zimmerman, Ewa
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Smedley, Jo
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    ERP Implementations – a Never Ending Story?2006In: Proceedings of the 29th IRIS, IRIS , 2006, p. 12-Conference paper (Refereed)
    Abstract [en]

    ERP (Enterprise Resource Planning) systems integrate software solutions that support the integration of all information flows leading to organizational changes. Thispaper outlines a research proposal concerning the implementation and use of ERP systems in organizations. Taking an information and knowledge perspective on organization from the management and consultant perspective, we present issues that are of interest when ERP systems are implemented and used. The paper ends with discussion concerning future work.

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