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  • 1.
    Ali Fareedi, Abid
    et al.
    Halmstad University, School of Information Technology.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology.
    Bergquist, Magnus
    Halmstad University, School of Information Technology.
    Artificial Intelligence Agents and Knowledge Acquisition in Health Information System2022In: MCIS 2022 Proceedings, 2022, article id 8Conference paper (Refereed)
    Abstract [en]

    This research work highlights the need for AI-powered applications and their usages for the optimization of information flow processes in the medical sector, from the perspective of how AI-agents can impact human-machine interaction (HCI) for acquiring relevant and necessary information in emergency department (ED). This study investigates how AI-agents can be applied to manage situations of patient related unexpected experiences, such as long waiting times, overcrowding issues, and high number of patients leaving without being diagnosed. For knowledge acquisition, we incorporated modelling workshop techniques for gathering domain information from the domain experts in the context of emergency department in Karolinska Hospital, Solna, Stockholm, Sweden, and for designing the AI-agent utilizing NLP techniques. We discuss how the proposed solution can be used as an assistant to healthcare practitioners and workers to improve medical assistance in various medical procedures to increase flow and to reduce workloads and anxiety levels. The implementation part of this work is based on the natural language processing (NLP) techniques that help to develop the intelligent behavior for information acquisition and its retrieval in a natural way to support patients/relatives’ communication with the healthcare organization efficiently and in a natural way.

  • 2.
    Ali Fareedi, Abid
    et al.
    Halmstad University, School of Information Technology.
    Ismail, Muhammad
    University of Glamorgan, Pontypridd, United Kingdom.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology.
    Bergquist, Magnus
    Halmstad University, School of Information Technology.
    Ortiz-Rodriguez, Fernando
    Universidad Autónoma De Tamaulipas, Ciudad Victoria, Mexico.
    The Utilization of Artificial Intelligence for Developing Autonomous Social Robots within Health Information Systems2023In: CEUR Workshop Proceedings / [ed] Tiwari, Sanju et al., CEUR-WS , 2023, Vol. 3447, p. 34-50Conference paper (Refereed)
    Abstract [en]

    This study focuses on using AI systems, specifically conversational agents (CAs), to improve information flow during peak hours in healthcare emergency departments (EDs). We customized a Cross Industry Standard Process for Data Mining CRISP-DM approach to a CRISP-Knowledge graph (CRISP-KG) for overall design research. We use a knowledge graph approach to create an intelligent knowledge base (KBs) for CAs, which can enhance their reasoning, knowledge management, and context awareness abilities. We employ a collaborative methodology and ontology design patterns to develop a formal ontological model. Our goal is to build intelligent KBs for CAs that can interact with end-users and improve care quality in EDs, using Semantic Web Rule Language (SWRL) for inference. The KG approach can assist healthcare practitioners and patients in managing information flow more efficiently in EDs, ultimately improving care outcomes. © 2023 CEUR-WS. All rights reserved.

  • 3.
    Fareedi, Abid Ali
    et al.
    LimeSense AB, Stockholm, Sweden.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Department of Business IT, IT University of Copenhagen, Copenhagen, Denmark.
    An Ontology Approach for Knowledge Acquisition and Development of Health Information System (HIS)2018In: Designing Digitalization (ISD2018 Proceedings) / [ed] B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider, Lund, 2018, Vol. 27, p. 607-621, article id 55Conference paper (Refereed)
    Abstract [en]

    This paper emphasizes various knowledge acquisition approaches in terms of tacit and explicit knowledge management that can be helpful to capture, codify and communicate within medical unit. The semantic-based knowledge management system (SKMS) supports knowledge acquisition and incorporates various approaches to provide systematic practical platform to knowledge practitioners and to identify various roles of healthcare professionals, tasks that can be performed according to personnel’s competencies, and activities that are carried out as a part of tasks to achieve defined goals of clinical process. This research outcome gives new vision to IT practitioners to manage the tacit and implicit knowledge in XML format which can be taken as foundation for the development of information systems (IS) so that domain end-users can receive timely healthcare related services according to their demands and needs.

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  • 4.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). IT University of Copenhagen, Copenhagen, Denmark.
    Blockchain in the Middle East: Challenges and Opportunities2019In: MCIS 2019 Proceedings, Naples: Association for Information Systems, 2019, article id 34Conference paper (Refereed)
    Abstract [en]

    The Blockchain technology has attracted a huge attention from both industry and academia. Despite the fact that there are great potentials of the blockchain, it is facing a number of technical challenges and social challenges. There is a substantial body of literature on the technical challenges and a limited number of researches that addressed the social challenges and opportunities of blockchain. Drawing on a multiple case study of twenty-one firms from six different Middle Eastern countries we synthesize the blockchain technology and IT in the Middle East literature to understand the challenges and opportunities of that technology in the Middle East. Our study identifies a classification of challenges and opportunities: Fine-tune challenges, estrangement challenges, sprint opportunities and act on opportunities and four associated factors: regulation, education, collaboration and culture. In doing this, our research extends and complements existing blockchain research and contributes to the IT literature in the Middle East.

  • 5.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). IT University of Copenhagen, Copenhagen, Denmark.
    Digital Services Development and The Dynamics of Transformation by Service Providers2019In: Advances in Information Systems Development - Designing Digitalization Lecture Notes in Information Systems and Organisation / [ed] Andersson, B., Johansson, B., Barry, C., Lang, M., Linger, H., Schneider, C., Cham: Springer, 2019, p. 97-112Chapter in book (Refereed)
    Abstract [en]

    Service providers are increasingly depending and using digital infrastructure and tools provided by digital platforms to transform their services and develop digital ones that meet the needs of heterogeneous end users. However, while there is an emerging literature of developing digital services, little is known about the dynamics of transformation. Using multiple cases of firms that develop digital services, the digital service taxonomy was synthesized to understand the dynamics of transformation in developing digital services. This study identifies five main dynamics: the services experience, the service process, the service capabilities, the service environment and the service delivery.  Each of those dynamics and their associated factors are explored under the objectives of business, interaction and technology. This enables us to extend the existing literature on digital service development in particular and contributes to the research of digital innovation in general. © 2019, Springer Nature Switzerland AG.

  • 6.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). IT University of Copenhagen, Copenhagen, Denmark.
    The Dynamics of Transformation in the Development of Digital Services2018In: Designing Digitalization (ISD2018 Proceedings) / [ed] B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider, Lund: Lund University , 2018, Vol. 27, p. 595-606, article id 54Conference paper (Refereed)
    Abstract [en]

    Service providers are increasingly depending and using digital infrastructure and tools provided by digital platforms to transform their services and develop digital ones that meet the needs of heterogeneous end users. However, while there is an emerging literature of developing digital services, little is known about the dynamics of transformation. Using multiple cases of firms that develop digital services, the digital service taxonomy was synthesized to understand the dynamics of transformation in developing digital services. This study identifies five main dynamics: the services experience, the service process, the service capabilities, the service environment and the service delivery.  Each of those dynamics and their associated factors is explored under the objectives of business, interaction and technology. This enables us to extend the existing literature on digital service development in particular and contributes to the research of digital innovation in general.

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  • 7.
    Ghazawneh, Ahmad
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Department of Business IT, IT University of Copenhagen, Copenhagen, Denmark.
    Mansour, Osama
    Jönköping International Business School, Jönköping University, Jönköping, Sweden.
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Strategizing in Digital Application Marketplaces2018In: ACIS 2018 Proceedings, 2018, Vol. 29, article id 81Conference paper (Refereed)
    Abstract [en]

    Digital application marketplaces have become an important strategizing device for many product developing firms. However, creating and sustaining digital application marketplaces are challenging tasks and only little empirical evidence exists about the role and nature of strategy for these marketplaces and how such strategizing actually unfolds in practice. Drawing on a case study of Apple’s App Store, we applied a strategy-as-process perspective to investigate the role of a digital application marketplace in the development of a digital platform. Our analysis identifies and describes three different strategies in the App Store case: monetizing, governing and enhancing, and demonstrates how they were enacted proactively or reactively to support the development of the platform. © 2018 ACIS2018.org. All rights reserved.

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  • 8.
    Mansour, Osama
    et al.
    Jönköping University, Jönköping, Sweden.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). IT University of Copenhagen Copenhagen, Denmark.
    Value Creation in Digital Service Platforms2017In: The 28th Australasian Conference on Information Systems: ACIS2017, Hobart, Australia, 2017, article id 95Conference paper (Refereed)
    Abstract [en]

    Value creation is increasingly relevant for owners of digital service platforms (DSPs). These owners have two vital goals: increase their service base and sustain their service offerers. A key element in continuously accommodating these goals is value creation. While the literature on DSPs is growing, there is a paucity of knowledge on the value creation process in these platforms. Drawing on a qualitative study of Uber drivers in Denmark and Sweden, we synthesize Schumpeter’s theory of value creation to develop an understanding of the value creation process in DSPs from the perspective of service offerers. As such, our study proposes and contributes a value creation framework for DSPs that identifies 8 value sources and highlights resource combination and exchange in the process of value creation.

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    A
  • 9.
    Mansour, Osama
    et al.
    Department of Informatics, Lund University, Lund, Sweden.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Askenäs, Linda
    Department of Informatics, Linnaeus University, Växjö, Sweden.
    An Affordances Apparatus for Enterprise Social Media2020In: Scandinavian Journal of Information Systems, ISSN 0905-0167, E-ISSN 1901-0990, Vol. 32, no 2, p. 3-42Article in journal (Refereed)
    Abstract [en]

    The current paper addresses one of the core yet complex issues in the study of technology in organizations: the relationship between the social and the material. Many scholars in the field of Information Systems have used the notion of affordance as a lens to investigate and theorize this relationship. However, knowledge contributions in this area are often abstract and impractical, or at least compel further conceptual development. This paper uses a relational view of affordances to study organizational social media affordances based on empirical data collected about the use of the Wiki technology at two large multinational organizations—CCC and IBM. It theorizes four key mechanisms—referring to other affordances (referential), collectively enacting significant affordances (communal), situation-dependent exploitation of affordances (situatedness), and exploiting other opportunities for action (multiplicity), that embody the interaction between the social and the material. These mechanisms make up what is labelled in this paper as ‘the affordances apparatus’. The apparatus provides a conceptual structure for the interaction between social and material features that shows operational dynamics and processes underpinning the perception, enactment and exploitation of affordances. This apparatus is the main contribution of the paper in that it gives researchers a conceptual tool for investigating affordances as relational constructs between the social and the material. It also helps in understanding how people navigate the use of technology features relative to their intentions and goals.

  • 10.
    Mansour, Osama
    et al.
    Lund University, Lund, Sweden.
    Kajtazi, Miranda
    Lund University, Lund, Sweden.
    Ghazawneh, Ahmad
    Halmstad University, School of Information Technology.
    Using Mobile Data for Understanding Population Movement and Disease Transmission during Covid-19 Outbreak in the Nordics2022In: Proceedings of the 55th Annual Hawaii International Conference on System Sciences / [ed] Tung X. Bui, Honolulu, HI: University of Hawai'i Press, 2022, p. 7151-7160Conference paper (Refereed)
    Abstract [en]

    This study investigates the use of mobile data to understand patterns of population movements and disease transmission during the Covid-19 outbreak. It also focuses on understanding the implications of using this data for individual privacy. Using a mixed-methods approach, we present 10 rich qualitative interviews and 412 surevey responses from participants across the Nordics. Our novel results show that the use of mobile data can be characterized by two main categories: validation data and complementary data. We also identify five implications for practice: sharing resources and expertise between health agencies and telecom companies; extended collaboration with multiple network operators;cross-disciplinary collaboration among multiple parties; developing data and privacy guidelines; and developing novel methods and tools to address the trade-off between maintaining individual privacy and obtaining detailed information from mobile data. These implications may inform immediate and future actions to prepare for, mitigate, and control the spread of infectious diseases using mobile data. They also show privacy-driven limitations of mobile data in terms of data accuracy, richness, and scope.

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1 - 10 of 10
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