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  • 1.
    Bergquist, Magnus
    et al.
    Viktoria Institute, Gothenburg, Sweden.
    Ljungberg, Jan
    Viktoria Institute, Gothenburg, Sweden.
    Genres in Action: Negotiating Genres in Practice1999In: Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences, 1999. HICSS-32. (Volume:Track2), Los Alamitos, Calif.: IEEE Computer Society, 1999, Vol. Track2Conference paper (Refereed)
    Abstract [en]

    Presents the initial findings of a genre-based case study at a large Swedish company, with a record of early use of internal e-mail (1982). The design of the particular e-mail system was closely mapped to the organizational hierarchy. One of our informants kept one week of incoming e-mail messages. We then asked questions about each message and how it related to the work of the informant and to the organization. Based on the messages and the interviews, we clustered the messages into different genres. Most of the literature on genres of organizational communication has focused on the genres themselves, e.g. e-mail messages constituting different instances of genres. We found, however, that many messages, rather than being instances of genres, were part of informal conversations. In these conversations, however, it was common to discuss and negotiate which genres were appropriate to use in different situations. © 1999 IEEE

  • 2.
    Bergquist, Magnus
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Tales from the Crypt – Organizing IT-Business in the Dotcom era2005In: Proceedings of the IRIS28 / [ed] Eli Hustad, Björn E. Munkvold, Knut Rolland & Leif S. Flak, Kristiansand: IRIS Association , 2005Conference paper (Refereed)
    Abstract [en]

    In this paper we report on a narrative study aimed at capturing consultants’ experiences of mergers – from an organizational and cultural perspective – during the so-called dotcom era. In the paper we focus on the problems that resulted from mergers between firms with totally different views on what it means to organize IT-business. The mergers studied led to cultural clashes in how to organize IT-projects, like different ways of managing, organizing, working, collaborating and experiencing the organization, but also implicit practices like dress-code, attitudes, lifestyle, norms and values. The empirical data is collected with the help of storytelling session where consultants tell stories about own experiences or stories that they have heard from colleagues. Stories are presented and discussed related to different themes, such as values, practices, culture/identity, and business models. We propose that these experiences of failed acquisitions and mergers embed important knowledge of the practices and problems of the organizing of IT-businesses.

  • 3.
    Bergquist, Magnus
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Remneland Wikhamn, Björn
    University of Gothenburg, Gothenburg, Sweden.
    Rolandsson, Bertil
    University of Gothenburg, Gothenburg, Sweden.
    The Playful Police: The Role of Social Media in Public Institutions’ Legitimacy Work2015Conference paper (Refereed)
    Abstract [en]

    Public authorities are rarely associated with creativity and playfulness. Rather, it can be threatening civic legitimacy. With the introduction of social media, a new channel opens possibilities for officers to meet the public and interact in more personal and creative ways than previously. Social media platforms like Facebook, Instagram and Twitter, have become important in people’s everyday lives as well as for organizational use. These technologies encourage self-expression, and allow users to create and share content, to comment and show appreciation or dislike of content. It also makes social networks visible. For public authorities, social media is a double-edged sword. It is a promising technology for dialogue with the citizens, but it may also facilitate the mobilization and coordination of criticism from the public. This is due to the dynamics and disruption afforded by the social media platforms. With the Swedish police officers’ Facebook interaction as empirical setting, the aim of this paper is to discuss how the increased use of social media affects the police’s legitimacy work. The study contributes with a deeper understanding of the interplay between social media and competing value logics in the context of public authorities, as it highlights the institutional tensions between official authority and playfulness. The empirical example of the police is used to show how social media creates new possibilities for creativity and playfulness.

  • 4.
    Bolin, Maria
    et al.
    Guide Consulting, Gothenburg, Sweden & Viktoria Institute, Gothenburg, Sweden.
    Bergquist, Magnus
    Viktoria Institute, Gothenburg, Sweden & University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    Viktoria Institute, Gothenburg, Sweden & University of Gothenburg, Gothenburg, Sweden.
    Driving Change With Narratives2005Conference paper (Refereed)
  • 5.
    Remneland-Wikhamn, Björn
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Bergquist, Magnus
    University of Gothenburg, Gothenburg, Sweden.
    Kuschel, Jonas
    University of Gothenburg, Gothenburg, Sweden.
    Open Innovation, Generativity and the Supplier as Peer: The Case of iPhone and Android2011In: International Journal of Innovation Management, ISSN 1363-9196, E-ISSN 1757-5877, Vol. 15, no 1, p. 205-230Article in journal (Refereed)
    Abstract [en]

    The diffusion of various forms of digital technologies has acted as a disrupting force in several industries, promoting open and distributed innovation processes. In this paper we argue that the supplier in open innovation networks tends to get a more active role as a creative peer producer, rather than merely a contractual deliverer. A comparative case study of the mobile phone platforms iPhone and Android is used to analyze this shift in innovative value creation. The notion of generative capacity is introduced to the research on open innovation, suggesting that it is generativity rather than openness that drives the platforms' aggregated wealth. The two cases from the mobile phone industry illustrate that innovation initiatives can successfully approach generativity in different ways and that both openness and control are important to facilitate supplier contributions. © 2011 Imperial College Press.

  • 6.
    Rolandsson, Bertil
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Bergquist, Magnus
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    A Historical Account of the Value of Free and Open Source Software: From Software Commune to Commercial Commons2011In: Open Source Systems: Grounding Research: 7th IFIP WG 2.13 International Conference, OSS 2011, Salvador, Brazil, October 6-7, 2011. Proceedings / [ed] Scott A. Hissam, Barbara Russo, Manoel G. Mendonça Neto & Fabio Kon, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2011, Vol. 365, p. 196-207Conference paper (Refereed)
    Abstract [en]

    Free and open source software has transformed from what has been characterized as a resistance movement against proprietary software to become a commercially viable form of software development, integrated in various forms with proprietary software business. In this paper we explain this development as a dependence on historical formations, shaped by different ways of justifying the use of open source during different periods of time. These formations are described as arrangements of different justificatory logics within a certain time frame or a certain group of actors motivating the use of free and open source software by referring to different potentialities. The justificatory arrangements change over time, and tracing these changes makes it easier to understand how the cultural, economic and social practices of open source movements are currently being absorbed and adopted in a commercial context. © IFIP International Federation for Information Processing 2011

  • 7.
    Rolandsson, Bertil
    et al.
    University of Borås, Borås, Sweden.
    Bergquist, Magnus
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Open source programmer's strategies to cope with ideological tensions2009Conference paper (Refereed)
    Abstract [en]

    In this paper we analyse how the increased use of open source software in companies affect employed programmers’ work, which we theorize as part of a larger secularisation process. We have studied both companies based on a more traditional proprietary model who are becoming open source oriented, and SMEs built around open source business concepts. This change results in a need for professional programmers to re-interpret open source within a new business oriented context. We study what kind of strategies programmers develop to cope with these contradictory systems and how it changes work roles and programmers’ approaches towards open source community work.

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