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  • 1.
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Facilitating Distributed Multi-stakeholder Co-creative Innovation Processes– A Case from the Media Industry2012In: IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia / [ed] Judith Molka-Danielsen, Christina Keller & Mikael Wiberg, Trondheim: Akademika forlag, 2012, Vol. 3, p. 69-82Conference paper (Refereed)
    Abstract [en]

    Facilitating distributed co-creative activities within an innovation process involving multi-stakeholder perspectives such as diverse user groups, designers and organizational representatives is a challenging task. The distance on a conceptual level between participants has the potential to lead to both barriers and opportunities for co-creative activities, while also changing the role of the facilitator. The paper aim to explore this phenomenon further through the research question: How can facilitators work towards bridging conceptual distance between stakeholders in distributed multi-stakeholder co-creative innovation processes?’

    The researcher investigated the work of facilitators within a co-creative innovation process of user generated content services with the media industry through a case study. A theoretical framework centered around communities of practice and boundary spanning were used to gain an understanding of the facilitators work. The study concludes that the development of a shared language, use of boundary objects to aid translation and outer-level brokering before and during innovation activities are important processes that a facilitator use to decrease conceptual distance.

  • 2.
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Fragmented Digital Infrastructures: The case of Social (News) Media2015In: 21st Americas Conference on Information Systems (AMCIS 2015), Red Hook, NY: Curran Associates, Inc., 2015, p. 1172-1182Conference paper (Refereed)
    Abstract [en]

    Digitization and contemporary use of social media platforms is changing how we perceive and use IT, both in organizations and as citizens or consumers. These developments have also transformed and changed many industries, bringing both opportunities and challenges. One industry that was affected by digitization relatively early is the media industry, leading to studies on online journalism, gatekeeping, reader interaction and other changing practices enabled by IT.

    This study attempts to highlight the IT infrastructure behind the changing practice to understand the relationship between the IT and the use. Through an online ethnography, this paper investigates the use of social media platforms in the newspaper industry. The findings indicate that newspapers either use an integration strategy, where they relinquish control over the feature to the social media platform, or an appropriation strategy where they take the integration a step further, to have the social media platform work for them. 

  • 3.
    Ebbesson, Esbjörn
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Changing Boundaries in Virtual (Open) Innovation Work2014In: Proceedings of the 20th Americas Conference on Information Systems, 2014Conference paper (Refereed)
    Abstract [en]

    Co-creation and open innovation is changing the context for virtual work and the role of culture in boundary spanning. Organizations that are opening up to embrace a more open way of innovating often meet heterogeneous stakeholders. Culture in IS research is often analyzed on an organizational level, however, boundary spanning in innovation work calls for theorizing culture on several levels. This study addresses the role of culture in a boundary spanning innovation project within the newspaper industry where end-users and newspaper representatives collaborated to design a new e-service.We apply grid-group theory to unfold the complexity of virtual open innovation and conclude that stakeholders from both inside and outside the organization need to cross cultural boundaries to align themselves with other actors in order to help facilitate collaboration. The findings indicate that boundary spanners move between cultural positions based on differing cultural values in relation to other involved stakeholders.

  • 4.
    Ebbesson, Esbjörn
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Dancing in the Dark: Social Media Tactics in the News Industry2016In: The 10th Mediterranean Conference on Information Systems, MCIS 2016, Paphos, Cyprus, September 4-6, 2016, 2016, article id 20Conference paper (Refereed)
    Abstract [en]

    The news media ecosystem has expanded over the years leading up to today’s society to include advertisers, newspapers and other media houses, content producers, along with new players like social media platforms to together form a value packed mix of services for end-users to embrace. The shift from being a dominant platform owner concerning the printed paper, often with its own distribution network, presents the newspaper with many challenges when transforming into, or entering other platform owners’ ecosystems. While previous research has mainly focused on the newspaper industry’s development of strategies for embracing social media into their ecosystem, this study investigates newspaper workers’ social media usage for the purpose of attracting attention and generating value. The study of newspaper workers’ practices shows that, moving into digital platforms controlled by other dominant actors in the ecosystem, workers enact a tactical approach. Two tactics are identified: adaption and exploitation. The paper contributes with empirical insights into how newspaper workers develop practices to embrace social media that goes beyond previous research on social media strategy. We also apply the theory of everyday tactics developed by Michel de Certeau as a scaffold to theorize newspaper positioning in the rapidly changing news media landscape.

  • 5.
    Ebbesson, Esbjörn
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    A User Driven Design Approach to Creating UGC Services – Challenging the Newspaper Industry2013In: Human Interface and the Management of Information Information and Interaction Design: 15th International Conference, HCI International 2013 Las Vegas, NV, USA, July 2013 Proceedings, Part I / [ed] Sakae Yamamoto, Berlin: Springer Berlin/Heidelberg, 2013, Vol. 8147, p. 187-196Conference paper (Refereed)
    Abstract [en]

    This paper presents a user driven approach to creating user generated content services together with newspaper representatives and researchers in a Living Lab setting. Two cases are discussed, one with creating city district blogs and one with creating a site for un-employed youth. In each case both situated and distributed design activities were conducted, and the paper discusses the challenges with this approach. As the newspaper industry traditionally designs their services in-house from their own ideas and thereafter tests them with their readers, a user driven approach by readers was very challenging. However, the newspaper representatives also found it rewarding to embrace their ideas. The participating readers were very active in the situated activities but only a few continued the same activity online. The paper concludes by proposing a model for how to view the changing role of a researcher or facilitator in these types of setting. © 2013 Springer-Verlag Berlin Heidelberg.

  • 6.
    Ebbesson, Esbjörn
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Co-creating Innovative UGC Services with the Media Industry2013In: Proceedings of the Annual Hawaii International Conference on System Sciences, Piscataway: IEEE Press, 2013, p. 3057-3066, article id 6480212Conference paper (Refereed)
    Abstract [en]

    In this paper, we identify challenges of involving different stakeholders in distributed co-creative open innovation processes and discuss how these challenges can be handled. In the LoCoMedia project, researchers, newspaper representatives and readers/users have co-created innovative user generated content (UGC) services. With a Living Lab approach with the user in focus in a real life setting, we have experimented with different ways of involving different stakeholders in nine experimental UGC projects. The study concludes that careful recruitment, face to face meetings as a compliment to online activities, heterogeneous participant groups, feedback and careful selection of a flexible online platform is important aspects for involving different stakeholders in co-creating innovative processes. © 2012 IEEE.

  • 7.
    Ebbesson, Esbjörn
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Svensson, Jesper
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Criteria for social software implementation in Living Labs2012In: ISM 2012 workshop proceedings: Innovation through Social Media / [ed] Asbjørn Følstad, Anna Ståhlbröst, Esbjörn Ebbesson, Jesper Svensson, Trondheim: Akademika forlag, 2012, p. 32-40Conference paper (Refereed)
    Abstract [en]

    Halmstad Living Lab has extended experience of working closely with end-users in cocreation projects and has, during recent years, started to experiment more and more with social software and other online software programs to include users in the innovation process. In this paper we draw upon our experiences as a Living Lab to generate a framework that details key criteria for implementation of social software in a Living Lab setting. The framework can be used to guide successful implementation of social software in co-creation projects and to help evaluate or assess proposed solutions to be used in a Living Lab setting to support user involvement.

  • 8.
    Lund, Jesper
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Understanding Digital Innovation from a Layered Architectural Perspective2019In: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, Vol. 9, no 2, p. 51-63Article in journal (Refereed)
    Abstract [en]

    Managing successful digital innovation processes is a challenging task, especially when it involves heterogeneous actors with different sets of knowledge. By gaining a better understanding of how different architectural layers of digital technology interplay with digital innovation, we can be better prepared for managing the complex and messy processes that often arise when working with digital innovation. In this article, we therefore ask: How does the layered architecture of digital technology interplay with digital innovation processes? A case study approach was selected to studied events involving multiple actors in an innovation and development project called the Smart Lock project. The theoretical basis for our study is digital innovation from the perspective of knowledge exchange and relationships. A temporal bracketing strategy was used to support a process analysis of the case data. The article primarily contributes to the body of research concerning digital innovation and provides an example to practitioners of how digital innovation processes can be coordinated and managed based on the innovation at hand.

  • 9.
    Ståhlbröst, Anna
    et al.
    Luleå University of Technology, Luleå, Sweden.
    Bertoni, Marco
    Luleå University of Technology, Luleå, Sweden.
    Følstad, Asbjørn
    SINTEF, Oslo, Norge.
    Ebbesson, Esbjörn
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Lund, Jesper
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Social media for user innovation in Living Labs: a framework to support user recruitment and commitment2013In: Proceedings of the XXIV ISPIM conference, Lappeenranta: Lappeenranta University of Technology Press , 2013Conference paper (Refereed)
    Abstract [en]

    Social media are becoming an increasingly relevant channel for user involvement. However, their uptake in Living Labs environments, as a means to engage users in innovation processes, is still limited. The aim of this paper is to explore challenges and opportunities related to the usage of social media for user involvement in co-creative processes, The findings presented emerge both from the available literature and case studies, and emphasise four different dimensions influencing user engagement: facilitator, community, platform and innovation process. Based on these dimensions, the authors propose a basic framework, intended as the point of departure for taking the next step toward the construction and verification of theoretical constructs that can help inform and guide future innovation projects.

  • 10.
    Svane, Torben Ernst
    et al.
    Computer School, Beijing Information Science and Technology University, Beijing, China.
    Minling, Zhu
    Computer School, Beijing Information Science and Technology University, Beijing, China.
    Johansson, Lars-Olof
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Enchanting education from student input: Preparing students to envision and develop in an Internet of Things world2017In: Proceedings - Frontiers in Education Conference, FIE, 2017, Vol. 2017-October, p. 1-4Conference paper (Refereed)
    Abstract [en]

    Searching for "The Internet of Things" may render thousands of hits in academic databases but a challenge still remains: to let students envision as well as work with the concept in a practical way. Designing "Things for the Internet" will not only require skills in engineering and electronics but also some understanding of digital service design and business models. This paper reports on work in progress between Belgium, Sweden and China. Students with different education backgrounds and levels hand over work (ideas) to others, to develop further. Currently, there are nine open-platform exercises to use as starting points for student work and discussions. Exercises are in English and free to download and use, as are some of the lectures related to them. So far, they are used in a digital service design class and in an introductory course in embedded systems. © 2017 IEEE.

  • 11.
    Svane, Torben Ernst
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Computer School, Beijing Information Science and Technology University, Beijing, China.
    Zhu, Minling
    Computer School, Beijing Information Science and Technology University, Beijing, China.
    Johansson, Lars-Olof
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Like a snowball: Adding layers of knowledge Enchanting student work with student input2017In: 2017 16th International Conference on Information Technology Based Higher Education and Training (ITHET): ITHET 2017, June 10-­12, 2017, Ohrid, Macedonia, IEEE conference proceedings, 2017, article id 8067794Conference paper (Refereed)
    Abstract [en]

    Internet of Things (IoT) seems to be a popular term nowadays, for business, society and teaching alike. Teaching students about such concepts and more importantly, making them aware of the many competency components (often called KSA-knowledge, skills, abilities) required in the development of IoT systems, services and products has been a major aim in the teaching design presented in this paper. The snowball metaphor symbolizes added layers of input, comments and suggestions delivered by Belgian, Swedish and Chinese students respectively, to peers with different backgrounds (study level, subject major, etc.). Open-platform exercises using Arduino kits are used as starting points and reports. Conceptualizations and suggestions are carried through the snowball ’chain’, which ends nearly two years later. Knowledge components are delivered e.g. through lectures. Among skills developed are practice in receiving input from and delivering output to groups different also in culture, knowledge, etc. Abilities include a demonstrated (and graded) proficiency in combining the acquired set of components, as demonstrated in workshops, discussions and reports, and in a proposed feedback loop to Sweden from China (not yet implemented). © 2017 IEEE.

  • 12.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Facilitating Social and Cognitive Translation in Innovation Networks2010In: MCIS 2010 Proceedings: Submissions from 2010 / [ed] Angela Sansonetti, 2010, p. Paper 85-Conference paper (Refereed)
    Abstract [en]

    In this paper we present a two year long interpretative case study based on a Living Lab project. The case study is used to in retrospect investigate cognitive and social translation in a doubly distributed innovation network. By identifying and empirically exemplify how translations occurred, we present insights of how to support cognitive and social translations in these kind of networks. Using the concepts from Yoo et al. (2009) we explore the research question: how can cognitive and social translation be supported in Living Labs? Based on the findings we conclude that Living Labs can support heterogeneous set of actors and knowledge resources by supporting cognitive translation with techniques such as scenarios, mock-ups and prototypes. By working with an iterative process the involved actors can be supported to materialize prior and new knowledge which can be translated between different communities of actors. By setting up and providing a common ground a trading zone can be established supporting the social translations within the network by offering a space where negotiation of interests and alignment of perspectives can be facilitated.

  • 13.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    User Contribution in Innovation Processes: Reflections from a Living Lab Perspective2010In: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences: 5-8 January, 2010, Koloa, Kauai, Hawaii / [ed] Ralph H. Sprague, Jr., Los Alamitos: IEEE Computer Society, 2010, p. 1607-1616Conference paper (Refereed)
    Abstract [en]

    This paper discusses user contribution in innovation processes from a Living Lab perspective. In this paper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four different research projects over a period of five years. The purpose of this paper is to discuss our experiences of methods and techniques for user contribution in innovation processes, in relation Living Labs, as well as to: a) phase in the innovation process, b) kind of user contribution and c) type of users. Our contribution is threefold, we have: (1) theoretically modified the CIC model to better suit a Living Lab milieu, (2) empirically discussed methods and techniques for user contribution in relation to the modified model, and (3) identified several issues regarding different kinds of user contribution and types of users that need to be considered in Living Labs. © 2010 IEEE.

  • 14.
    Svensson, Jesper
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Methods and Techniques for User Contribution: Challenges from a Living Lab Perspective2009Conference paper (Refereed)
    Abstract [en]

    This paper discusses user contribution in innovation processes from a Living Labperspective. We view Living Lab as a milieu in which specific methods are used to involvedifferent stakeholders in open innovation processes to create and validate IT-products andservices in a real world setting. The involvement of different stakeholders is of particular importance in a Living Lab to secure the development of usable products and services. In thispaper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four differentresearch projects. The purpose of this paper is to discuss our experiences of methods andtechniques for user contribution in relation to three different aspects: a) phase in the innovation process, b) kind of user contribution and c) type of users, all in relation to a Living Lab perspective. We conclude that there is a need to translate face to face methods and techniques to distributed user involvement activities to be able to scale up and use these in a Living Lab setting.

  • 15.
    Weman Josefsson, Karin
    et al.
    Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI).
    Ebbesson, Esbjörn
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Halila, Fawzi
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
    Johnson, Urban
    Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI), Sport Health and Physical activity.
    Lund, Jesper
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Wickström, Nicholas
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), CAISR - Center for Applied Intelligent Systems Research.
    Wärnestål, Pontus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Application of self-determination theory in the e-health industry – promoting sustainable exercise motivation2015In: Proceeding: 14th European Congress of Sport Psychology: Sport Psychology: Theories and Applications for Performance, Health and Humanity: 14-19 July 2015, Bern, Switzerland / [ed] Olivier Schmid & Roland Seiler, Bern: University of Bern , 2015, p. 372-372Conference paper (Refereed)
    Abstract [en]

    Developing tailored digital interventions for exercise motivation by applying behavioral theory into existing web services in cooperation with the e-health industry could create a mutual base for experience exchange and practical implications. It could also add higher standards to e-health business by providing a scientifically sound and trustworthy foundation for digital solutions. This project aims to design an interactive tool grounded in sport and exercise psychology and combined with the latest expertise from information technology and innovation science, considering e-health industrial requirements and user needs. A main objective is to test the efficacy of using Self-Determination Theory (SDT) in designing, constructing and evaluating an exercise intervention. The digital intervention is based on a literature review mapping exercise motivation related to self-determination theory, complemented by qualitative cross-disciplinary interaction design methodologies, such as qualitative analysis of interviews and contextual observation capturing participant goals, behaviour, preferences, attitudes and frustrations. Intervention contents are essentially autonomy supportive structures, goal-setting support and relapse prevention, self-regulation structures, health information and web links. In February 2015 the intervention prototype will be pilot tested in a randomized controlled trial (RCT), involving existing members and clients (N > 10 000) of two health service companies. Outcomes relate to self-determined exercise motivation (The Basic Psychological Needs in Exercise Scale and The Behavioral Regulation in Exercise Questionnaire-2) and exercise behaviour, measured both by self-report measures (Godin Leisure-Time Exercise Questionnaire) and step counters. The RCT contains three measure points in order to allow advanced analyses of change and mechanisms based on the SDT-process model and motivational profiles. Latent growth curve and structural equation models will primarily be used to analyse data. This pilot study will create a baseline for elaboration into a second phase, were the digital tool will be further developed and longitudinally tested and evaluated over a nine months period. © 2015 University of Bern, Institut of Sport Science 

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