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  • 1.
    Akram, Asif
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). University of Gothenburg.
    Åkesson, Maria
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Digital Visions vs. Product Practices: Understanding Tensions in Incumbent Manufacturing Firms2014In: Proceedings of the Annual Hawaii International Conference on System Sciences / [ed] Ralph H. Sprague, Jr., Los Alamitos, CA: IEEE Computer Society, 2014, p. 4516-4525Conference paper (Refereed)
    Abstract [en]

    Incumbent manufacturing firms face challenges when expanding their product focus with digital services. Such expansion creates tensions in organizations in the servitization process. While management visions and conceptualizes new service oriented businesses, the actual practice of implementing these service concepts is influenced by the product paradigmatic way of thinking in the organization. This dominant thinking creates tensions between business visions and business practice. We use the case of remote diagnostics services to provide insights into a manufacturing firm’s attempt to transform the dominant oriented business models into a new networked environment. We suggest that such acts that may or may not lead to transition are lingered by dominant logics related to the product focus. This indicates that firms are required to embed new logics into their existing practice in order to exploit the full potential of digital technology. © 2014 IEEE.

  • 2.
    Akram, Asif
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Balancing Generativity and Control of Digitized Products – A Study of Digitized Buses and Remote Diagnostic ServicesManuscript (preprint) (Other academic)
  • 3.
    Bergquist, Magnus
    Institut för tillämpad informationsteknologi, Göteborgs universitet, Göteborg, Sverige.
    Hoax - sociala virus på Internet2010In: Kulturelle processer i Europa: indlaeg fra den 29. Nordiske etnolog- og folkloristkongres, København: Museum Tusculanums Forlag, 2010, p. 151-160Chapter in book (Refereed)
  • 4.
    Bergquist, Magnus
    IT-universitetet, Göteborgs universitet, Göteborg, Sverige.
    iDentity: Identitetsskapande i Macvärlden2006In: Vardagslivets fronter / [ed] Kerstin Gunnemark & Magnus Mörck, Göteborg: Arkipelag, 2006, p. 125-143Chapter in book (Refereed)
  • 5.
    Bergquist, Magnus
    et al.
    Göteborg University.
    Hafström, Carolina
    Hofbauer, Jessica
    Global Discourse and Local Practice: A study of the Role of Open Source Software in SchoolNet Namibia2005Conference paper (Refereed)
  • 6.
    Bergquist, Magnus
    et al.
    Gothenburg University, Sweden.
    Ihlström Eriksson, Carina
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ljungberg, Jan
    Gothenburg University, Sweden.
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Combining Actor Network Theory and Genre Theory to Understand the Evolution of Digital Genres2008In: Proceedings of JAIS Theory Development Workshop, Amsterdam: Sprouts Alliance , 2008, p. 36-Conference paper (Refereed)
    Abstract [en]

    In this paper we argue that a combination of Actor-Network Theory (ANT) and Genre Theory can constitute a theoretical framework for understanding how digital genres evolve. Genre theory states that genres evolve over time through reciprocal interaction between institutionalized practices and individual action; that they develop from actors’ responses to recurrent situations, and are shaped around characteristics as content, form, functionality and purpose. Genres emerge out of practice and at the same time they shape that practice. While genre theory can describe the characteristics of a genre, it cannot handle the process of how a genre is formed and what powers and forces are involved in this shaping process. In order to address this problem, several authors have incorporated structuration theory into genre analysis. However, structuration theory can only catch these constitutional processes of genre in a very broad manner. As a genre is evolving and stabilizing over time in interplay with different actors, it goes beyond what is possible to explain only by means of structuration theory. Instead, ANT could work as a tool to capture the process of how a genre takes form in negotiations with different stakeholders. In this paper we discuss how genre theory and ANT can be combined in a framework for analyzing emerging genres. We apply this theoretical framework on an e-newspaper project that embodies a new genre in the making. We will here show how evolving genre characteristics are developed, formed and stabilized in a negotiation and struggle between the involved actors when they translate their interests in ways that finally are resulting in a new genre.

  • 7.
    Bergquist, Magnus
    et al.
    Viktoria Institute, Gothenburg, Sweden.
    Ljungberg, Jan
    Viktoria Institute, Gothenburg, Sweden.
    Genres in Action: Negotiating Genres in Practice1999In: Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences, 1999. HICSS-32. (Volume:Track2), Los Alamitos, Calif.: IEEE Computer Society, 1999, Vol. Track2Conference paper (Refereed)
    Abstract [en]

    Presents the initial findings of a genre-based case study at a large Swedish company, with a record of early use of internal e-mail (1982). The design of the particular e-mail system was closely mapped to the organizational hierarchy. One of our informants kept one week of incoming e-mail messages. We then asked questions about each message and how it related to the work of the informant and to the organization. Based on the messages and the interviews, we clustered the messages into different genres. Most of the literature on genres of organizational communication has focused on the genres themselves, e.g. e-mail messages constituting different instances of genres. We found, however, that many messages, rather than being instances of genres, were part of informal conversations. In these conversations, however, it was common to discuss and negotiate which genres were appropriate to use in different situations. © 1999 IEEE

  • 8.
    Bergquist, Magnus
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Tales from the Crypt – Organizing IT-Business in the Dotcom era2005In: Proceedings of the IRIS28 / [ed] Eli Hustad, Björn E. Munkvold, Knut Rolland & Leif S. Flak, Kristiansand: IRIS Association , 2005Conference paper (Refereed)
    Abstract [en]

    In this paper we report on a narrative study aimed at capturing consultants’ experiences of mergers – from an organizational and cultural perspective – during the so-called dotcom era. In the paper we focus on the problems that resulted from mergers between firms with totally different views on what it means to organize IT-business. The mergers studied led to cultural clashes in how to organize IT-projects, like different ways of managing, organizing, working, collaborating and experiencing the organization, but also implicit practices like dress-code, attitudes, lifestyle, norms and values. The empirical data is collected with the help of storytelling session where consultants tell stories about own experiences or stories that they have heard from colleagues. Stories are presented and discussed related to different themes, such as values, practices, culture/identity, and business models. We propose that these experiences of failed acquisitions and mergers embed important knowledge of the practices and problems of the organizing of IT-businesses.

  • 9.
    Bergquist, Magnus
    et al.
    The Viktoria Institute, Göteborg, Sweden.
    Ljungberg, Jan
    janl@viktoria.informatik.gu.se.
    The power of gifts: organizing social relationships in open source communities2001In: Information Systems Journal, ISSN 1350-1917, E-ISSN 1365-2575, Vol. 11, no 4, p. 305-320Article in journal (Refereed)
    Abstract [en]

    In writings on the open source software development model, it is often argued that it is successful as a result of the gift economy that embraces activities in online communities. However, the theoretical foundations for this argument are seldom discussed and empirically tested. Starting with the ‘classic’ theories of gift giving, we discuss how they need to be developed in order to explain gift-giving practices in digital domains. In this paper, we argue that the gift economy is important, not only because it creates openness, but also because it organizes relationships between people in a certain way. Open source software development relies on gift giving as a way of getting new ideas and prototypes out into circulation. This also implies that the giver gets power from giving away. This power is used as a way of guaranteeing the quality of the code. We relate this practice to how gifts, in the form of new scientific knowledge, are given to the research community, and how this is done through peer review processes. © 2001 Blackwell Science Ltd

  • 10.
    Bergquist, Magnus
    et al.
    Knowledge Management Group, Viktoria Institute, Gothenburg, Sweden.
    Ljungberg, Jan
    Knowledge Management Group, Viktoria Institute, Gothenburg, Sweden.
    Lundh-Snis, Ulrika
    Laboratorium for Interaction Technology, Trollhättan Uddevalla University, Uddevalla, Sweden.
    Practising peer review in organizations: a qualifier for knowledge dissemination and legitimization2001In: JIT. Journal of information technology (Print), ISSN 0268-3962, E-ISSN 1466-4437, Vol. 16, no 2, p. 99-112Article in journal (Refereed)
    Abstract [en]

    A key issue in many organizations is how to disseminate information in an effective way and, more importantly, how to make use of this information in order to create new knowledge. One way of addressing this problem is to focus on how information is socially transformed into knowledge. This includes how knowledge is handled in practice and how the knowledge produced is qualified as being something worth knowing and acting upon. Two well-established practices for doing this are the refereeing system and the peer review process. These are used in scientific communities as a means of validating and legitimating knowledge, for example by reviewing journal papers before publishing or project proposals before granting funds, etc. This paper argues that peer review is a useful concept when looking at knowledge creation and legitimization in organizations. The social meaning of peer review is to legitimize new knowledge by organizationally sanctioning it and thereby creating a platform for collective sense making. This paper uses an example from a field study in a pharmaceutical company in order to illustrate this argument. The study took place in a quality support department where the quality of health care products and processes was assessed. The organization had a need for fast and reliable updating of information that could influence how the production process of pharmaceuticals should be carried out. In order to cope with these problems the department established an 'evaluation loop', which shared several characteristics with the peer review process.

  • 11.
    Bergquist, Magnus
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Remneland, Björn
    University of Gothenburg, Gothenburg, Sweden.
    Rolandsson, Bertil
    University of Gothenburg, Gothenburg, Sweden.
    From e-government to e-governance: social media and public authorities legitimacy work2017In: Proceedings of the 25th European Conference on Information Systems (ECIS), 2017, p. 858-872Conference paper (Refereed)
    Abstract [en]

    Social media increasingly condition how public authorities build legitimacy when engaging with citizens. In this paper we report on a study of the increasing use of and exposure to social media and social networking platforms in two Swedish public authorities, the Social Insurance Agency (SIA) and the police force. Although formally grounded on the same civic principles, the two authorities have significantly different approaches to social media as a way to generate internal and external legitimacy. SIA has mainly implemented an e-government approach to rationalize services to become more efficient and customer oriented, by using social media as one of several media channels. The police force, however, adopted an e-governance approach to build legitimacy through interaction and reflexive discussion between government and citizens as a way to create transparency and nuance citizens’ attitude towards the police force. Building on a two-dimensional public government/governance framework, we reflect on how the two studied authorities’ social media practices shape and are shaped by different governing practices in their legitimacy work.

  • 12.
    Bergquist, Magnus
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Remneland Wikhamn, Björn
    University of Gothenburg, Gothenburg, Sweden.
    Rolandsson, Bertil
    University of Gothenburg, Gothenburg, Sweden.
    The Playful Police: The Role of Social Media in Public Institutions’ Legitimacy Work2015Conference paper (Refereed)
    Abstract [en]

    Public authorities are rarely associated with creativity and playfulness. Rather, it can be threatening civic legitimacy. With the introduction of social media, a new channel opens possibilities for officers to meet the public and interact in more personal and creative ways than previously. Social media platforms like Facebook, Instagram and Twitter, have become important in people’s everyday lives as well as for organizational use. These technologies encourage self-expression, and allow users to create and share content, to comment and show appreciation or dislike of content. It also makes social networks visible. For public authorities, social media is a double-edged sword. It is a promising technology for dialogue with the citizens, but it may also facilitate the mobilization and coordination of criticism from the public. This is due to the dynamics and disruption afforded by the social media platforms. With the Swedish police officers’ Facebook interaction as empirical setting, the aim of this paper is to discuss how the increased use of social media affects the police’s legitimacy work. The study contributes with a deeper understanding of the interplay between social media and competing value logics in the context of public authorities, as it highlights the institutional tensions between official authority and playfulness. The empirical example of the police is used to show how social media creates new possibilities for creativity and playfulness.

  • 13.
    Bergquist, Magnus
    et al.
    University of Gothenburg.
    Ljungberg, Jan
    University of Gothenburg.
    Rolandsson, Bertil
    University of Gothenburg.
    Justifying the Value of Open Source2012In: ECIS 2012 Proceedings: Paper 122, Association for Information Systems, 2012Conference paper (Refereed)
    Abstract [en]

    Over the last decade, free and open source software (FOSS) has gradually become recognized by different actors in society outside FOSS communities and increasingly integrated in corporate software development, challenging proprietary software practices and establishing new open source companies. Literature describing this transition is focusing a narrow view on the value of using FOSS, mainly understanding it as an efficient alternative to established models for software development. This is not sufficient to fully understand the uptake of FOSS into companies. In order to gain a deeper understanding of this, there is a need to articulate a wider range of different values associated with FOSS and how they interplay in the intersection of corporations and movements. To do this we propose the order of worth framework developed by French sociologist Luc Boltanski and colleagues, which focus on the arrangements of value logics as an analytical strategy to understand how values form strong or weak arrangements in processes of institutionalization. By applying the framework on key texts from the free and open source software movement as well as on a an interview study with professional software developers employed by firms, we set out to identify how values associated with FOSS become justificatory arrangements that give legitimacy to FOSS and how these arrangements change over time, from the early free software movement to the emergent uptake of FOSS in contemporary professional software development. By understanding how justificatory logics come to play and interplay, corporations that want to adopt FOSS can better manage their engagement in FOSS activities. Keywords: Free and Open Source Software, Orders of Worth, Justification logics, Value of Open Source.

  • 14.
    Bergquist, Magnus
    et al.
    University of Gothenburg.
    Ljungberg, Jan
    University of Gothenburg.
    Rolandsson, Bertil
    University of Gothenburg.
    Spaces of Accountability: Understanding Worth in Distributed Innovation Work2012Conference paper (Refereed)
    Abstract [en]

    As a result of various driving forces, R&D and innovation processes are increasingly opened up for external influences and resources. This has lead to a changing nature of innovation work to become more distributed, networked and fragmented. In companies, a consequence of this is that hierarchically defined directives are transformed to lateral agreements. For the employee, a consequence of this is that they are increasingly expected to justify the value of distributed innovation practices in relation to both their firm and external contributors of innovation, and by doing so they involve themselves in a process were accountability is horizontally redistributed. In order to analyze this process, we use a case of open source software development, were developers from eleven firms, using open source in their professional practice, are interviewed. We show how distributed innovation processes leave the professional developer with the responsibility to select and assure that external resources becomes advantageous to their work, and how they use different types of justification to account for the value of this appropriation. We identify how different spaces of accountability are formed, potentially leading to tensions between different logic of worth. Keywords: distributed innovation, developers, logic of justification, tensions, accountability

  • 15.
    Bergquist, Magnus
    et al.
    University of Gothenburg.
    Ljungberg, Jan
    University of Gothenburg.
    Rolandsson, Bertil
    University of Gothenburg.
    The Worth of Opening up Developmental Work: Justifying a New Business Driven Spirit of Open Source Software Development2011Conference paper (Refereed)
    Abstract [en]

    Free and open source software development (FOSS) used to be associated with an ideologically driven movement built around communities of voluntary members, organizing resistance against proprietary software development. Today, however, software firms perceive FOSS as a source of innovation. Previous research has investigated what this change has meant to movement driven FOSS, but we still need more knowledge about the professional programmers and their way of organize business driven open source software development in their daily practice. This article investigates the interpretative guidelines or justifying arrangement that guide their use of FOSS. The analysis is based on 30 interviews that were done during 2008-2009 with programmers who were employed either by software firms that had come to a point where they started to adopt open source, or by firms that always based their business on open source software development. Theoretical concepts that were used in the analysis mainly derive from the economic sociology of Luc Boltanski and Laurent Thevénot, and the results indicate the emergence of a new spirit of business driven open source, consisting of a combination of different justificatory logics. This new spirit is described as an arrangement guiding how professional programmers in today’s software industry perceive the worth of using open source code in their developmental work.

  • 16.
    Bergquist, Magnus
    et al.
    Viktoria Institute, Gothenburg, Sweden & SSKKII, Department of Ethnology, Gothenburg University, Sweden.
    Mörck, Magnus
    SSKKII, Department of Ethnology, Gothenburg University, Sweden.
    From fever to flu: the rhetoric of reporting Asia in a Swedish business magazine1999In: AI & Society: The Journal of Human-Centred Systems and Machine Intelligence, ISSN 0951-5666, E-ISSN 1435-5655, Vol. 13, no 3, p. 235-246Article in journal (Refereed)
    Abstract [en]

    In this paper some aspects of the stereotyping of China and Japan are explored by using a sample of articles from a Swedish business magazine. The main objective is to show how stereotypes are adapted to capture new developments in economy and technology. During the years of high hopes for the largest Asian economies, stereotypes proved to be far from timeless and unchanging. Also a large number of metaphors were used to express perceived similarities between East and West, further undermining tradi-tional Western understanding of Asia as inert and eternally different. The recent decline of Japan put an end to this, creating a return to a vocabulary of cultural characterisations and explanations. © 1999 Springer-Verlag London Limited.

  • 17.
    Bergquist, Magnus
    et al.
    Institutionen för tillämpad informationsteknologi, Göteborgs universitet, Göteborg, Sverige.
    Remneland Wikhamn, Björn
    Företagsekonomiska institutionen, Management & Organisation, Göteborgs universitet, Göteborg, Sverige.
    Ljungberg, Jan
    Institutionen för tillämpad informationsteknologi, Göteborgs universitet, Göteborg, Sverige.
    Kuschel, Jonas
    Institutionen för tillämpad informationsteknologi, Göteborgs universitet, Göteborg, Sverige.
    Generativity in open innovation ecosystem: the case of iPhone and Android2012In: Perspectives on Supplier Innovation: Theories, Concepts and Empirical Insights on Open Innovation and the Integration of Suppliers / [ed] Alexander Brem & Joe Tidd, Singapore: World Scientific, 2012, p. 617-650Chapter in book (Refereed)
  • 18.
    Bergquist, Magnus
    et al.
    University of Gothenburg.
    Rolandsson, Bertil
    University of Gothenburg.
    Restricting or releasing passion for innovation: The case of professional open source software development2012Conference paper (Refereed)
    Abstract [en]

    Companies are seeking methods to become more innovative. One strategy is to introduce disruption to promote innovation. An example of this is the uptake of Open Source Software (OSS) technologies, methods and mindsets by commercially driven actors. Contrary to the firm, open source is associated with hackers driven by a passion emerging out of a community or peer based innovation model. The fact that these hackers are highly engaged in collaboration outside the limits of the organisation, have meant that companies start to perceive them as potential resources enabling them to extend their innovative capacity. The passionate hacker is seen as an autonomous and positive disruptive force that can promote innovation for the company. This paper is based on an interview study with 30 software developers from ten companies that have chosen to introduce OSS as a vehicle for innovation. Theoretically, passion is understood as an urge to develop high quality software beyond the demarcations of the firm; it is a matter of craft or art, and the paper focuses on how this perception of the passionate hacker guides these professional developers at work. Thus, it is analysed how the discourse on the passionate hacker is transformed when it is adopted by developers working in a firm that expects organisational commitment. By studying the reshaping of these software developers’ practices, we show how OSS passion for disruptive innovation is transformed in a professional work environment, but also how disruption creates new demarcations when open source ‘culture of passion’ is introduced in firms.

  • 19.
    Bergquist, Magnus
    et al.
    Institutionen för tillämpad informationsteknologi, Göteborgs universitet, Göteborg, Sverige.
    Rolandsson, Bertil
    University of Gothenburg.
    Ljungberg, Jan
    University of Gothenburg.
    Open source programmers strategies to cope with ideological tensions2009Conference paper (Refereed)
    Abstract [en]

    In this paper we analyse how the increased use of open source software in companies affect employed programmers’ work, which we theorize as part of a larger secularisation process. We have studied both companies based on a more traditional proprietary model who are becoming open source oriented, and SMEs built around open source business concepts. This change results in a need for professional programmers to re-interpret open source within a new business oriented context. We study what kind of strategies programmers develop to cope with these contradictory systems and how it changes work roles and programmers’ approaches towards open source community work.

  • 20.
    Bergquist, Magnus
    et al.
    Etnologiska institutionen & Viktoriainstitutet, Göteborg, Sverige.
    Svensson, Birgitta
    Lunds universitet, Lund, Sverige.
    Claesson, Anna Maria
    Etnologiska institutionen, Lunds universitet, Lund, Sverige & Jönköpings läns museeum, Jönköping, Sverige.
    Metod och minne: etnologiska tolkningar och rekonstruktioner1999Book (Other academic)
  • 21.
    Bergquist, Magnus
    et al.
    Institutionen för tillämpad informationsteknologi, Göteborgs universitet, Göteborg, Sverige.
    Szczepanska, Anna Maria
    Göteborgs universitet.
    Ljungberg, Jan
    Göteborgs universitet.
    A World-Wide Nod to Free/Libre and Open Source Software: Emerging Public Sector Initiatives2005Conference paper (Refereed)
  • 22.
    Bolin, Maria
    et al.
    Guide Consulting, Gothenburg, Sweden & Viktoria Institute, Gothenburg, Sweden.
    Bergquist, Magnus
    Viktoria Institute, Gothenburg, Sweden & University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    Viktoria Institute, Gothenburg, Sweden & University of Gothenburg, Gothenburg, Sweden.
    Driving Change With Narratives2005Conference paper (Refereed)
  • 23.
    Bygstad, Bendik
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab). University of Oslo, Oslo, Norway.
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Horizontal Affordances for Patient Centred Care in Hospitals2018In: Proceedings of the 51st Hawaii International Conference on System Sciences, 2018, p. 3170-3179Conference paper (Refereed)
    Abstract [en]

    While it is generally accepted that patient centred care should be the guiding principle for the delivery of health services, it is not yet clear how this should be digitalised. What is clear, however, is that the current IT solutions are not satisfactory. In this research, we suggest the affordance construct as an analytical lens to understand how technological artefacts and human agency can generate action possibilities to support horizontal process innovation by asking: (i) which affordances enable digitalisation of patient centred healthcare, and (ii) how can these identified affordances be leveraged to innovate patient centred digital hospitals.

    Our empirical evidence is a comparative study of two hospitals in Sweden and Norway. Our theoretical contribution is the identification of six horizontal affordances for patient centred care. The practical contribution is that horizontal affordances emerge through configurations of human actors and lightweight IT solutions, loosely coupled to heavy weight systems.

  • 24.
    Chowdhury, Soumitra
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab). University of Gothenburg, Gothenburg, Sweden.
    Åkesson, Maria
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Architectural Characteristics of Digital Services Enabled by Embedded Technology: A Study on Remote Diagnostics Services2014In: Proceedings of the 47th Annual Hawaii International Conference on System Sciences: 6-9 January 2014: Waikoloa, Hawaii / [ed] Ralph H. Sprague, Jr., Los Alamitos, CA: IEEE Computer Society, 2014, p. 3909-3918Conference paper (Refereed)
    Abstract [en]

    In this paper, we characterize the architecture of digital services that are enabled by embedded technology. Digitalization with embedded technology in physical products has become a common phenomenon. In spite of growing instance of such digitalization, little is known about the architectural characteristics of digital services enabled by embedded technology. Based on a research on vehicular remote diagnostics services, we characterize the architecture of such digital services. Following the framework on layered modular architecture continuum, our findings provide the following architectural characteristics: i) the architecture of the digital services spans along the layered modular architecture continuum, ii) the application program of the digital services is simultaneously de-coupled and partly coupled with the embedded devices, iii) there exist layers within layer of the digital services, iv) application program layer of the digital services is a closed innovation platform. © 2014 IEEE

  • 25.
    Ebbesson, Esbjörn
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Changing Boundaries in Virtual (Open) Innovation Work2014In: Proceedings of the 20th Americas Conference on Information Systems, 2014Conference paper (Refereed)
    Abstract [en]

    Co-creation and open innovation is changing the context for virtual work and the role of culture in boundary spanning. Organizations that are opening up to embrace a more open way of innovating often meet heterogeneous stakeholders. Culture in IS research is often analyzed on an organizational level, however, boundary spanning in innovation work calls for theorizing culture on several levels. This study addresses the role of culture in a boundary spanning innovation project within the newspaper industry where end-users and newspaper representatives collaborated to design a new e-service.We apply grid-group theory to unfold the complexity of virtual open innovation and conclude that stakeholders from both inside and outside the organization need to cross cultural boundaries to align themselves with other actors in order to help facilitate collaboration. The findings indicate that boundary spanners move between cultural positions based on differing cultural values in relation to other involved stakeholders.

  • 26.
    Ebbesson, Esbjörn
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Dancing in the Dark: Social Media Tactics in the News Industry2016In: The 10th Mediterranean Conference on Information Systems, MCIS 2016, Paphos, Cyprus, September 4-6, 2016, 2016, article id 20Conference paper (Refereed)
    Abstract [en]

    The news media ecosystem has expanded over the years leading up to today’s society to include advertisers, newspapers and other media houses, content producers, along with new players like social media platforms to together form a value packed mix of services for end-users to embrace. The shift from being a dominant platform owner concerning the printed paper, often with its own distribution network, presents the newspaper with many challenges when transforming into, or entering other platform owners’ ecosystems. While previous research has mainly focused on the newspaper industry’s development of strategies for embracing social media into their ecosystem, this study investigates newspaper workers’ social media usage for the purpose of attracting attention and generating value. The study of newspaper workers’ practices shows that, moving into digital platforms controlled by other dominant actors in the ecosystem, workers enact a tactical approach. Two tactics are identified: adaption and exploitation. The paper contributes with empirical insights into how newspaper workers develop practices to embrace social media that goes beyond previous research on social media strategy. We also apply the theory of everyday tactics developed by Michel de Certeau as a scaffold to theorize newspaper positioning in the rapidly changing news media landscape.

  • 27.
    Ghazawneh, Ahmad
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Department of Business IT, IT University of Copenhagen, Copenhagen, Denmark.
    Mansour, Osama
    Jönköping International Business School, Jönköping University, Jönköping, Sweden.
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Strategizing in Digital Application Marketplaces2018In: / [ed] AIS, 2018, Vol. 29Conference paper (Refereed)
    Abstract [en]

    Digital application marketplaces have become an important strategizing device for many product developing firms. However, creating and sustaining digital application marketplaces are challenging tasks and only little empirical evidence exists about the role and nature of strategy for these marketplaces and how such strategizing actually unfolds in practice. Drawing on a case study of Apple’s App Store, we applied a strategy-as-process perspective to investigate the role of a digital application marketplace in the development of a digital platform. Our analysis identifies and describes three different strategies in the App Store case: monetizing, governing and enhancing, and demonstrates how they were enacted proactively or reactively to support the development of the platform.

  • 28.
    Goncalves, Dulce
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Bunk, Richard
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Future Mobility Center, Halmstad University, Halmstad, Sweden.
    Alänge, Sverker
    Institute for Management of Innovation and Technology (IMIT), Gothenburg, Sweden.
    The Influence of Cultural Values on Organizational Agility2019In: AMCIS 2019 Proceedings, 2019, p. 1-10Conference paper (Refereed)
    Abstract [en]

    Organizational agility, a firm’s ability to manage dynamic change, has become strategically important for companies in their innovation work. In this context cultural aspects are especially important, as they can both support and hamper organizational agility. Differences can generate innovation ability but they can also create conflicts between competing value systems, thus reducing the firm’s ability to develop organizational agility to support innovation processes. We conducted a comparative study in incumbent firms and startups in the automotive industry to identify the influence of entrepreneurial cultural values on organizational agility. The Competing Values Framework was applied to identify the relationship between cultural values and organizational agility. The result shows that cultural differences affect the companies ability to develop organizational agility for innovation work. In particular incumbents struggled to enable a change towards organizational agility. We found that startups integrated Clan and Adhocracy into an agile culture, which enabled continuous innovation growth.

  • 29.
    Ihlström Eriksson, Carina
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Åkesson, Maria
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Bergquist, Magnus
    IT University of Göteborg, Sweden.
    Ljungberg, J.
    IT University of Göteborg, Sweden.
    Forming a Value Network - Analyzing the Negotiations Between Actors in the E-Newspaper Case2009In: Proceedings of the 42nd Annual Hawaii International Conference on System Sciences, HICSS / [ed] Ralph H Sprague, Los Alamitos, Calif.: IEEE Computer Society, 2009, p. 1-10Conference paper (Refereed)
    Abstract [en]

    We have studied a two-year project aiming at exploring the potentials of the e-newspaper, i.e. a news service published with e-paper technology. Different actors have interests in this process, e.g. newspaper publishers, device producers, readers and advertisers. These actors are forming value networks by negotiations of interests and positions. The contribution of the paper is twofold: firstly we show how the value network created around e-newspaper is dependent on the convergence of different actors and their interests; secondly our theoretical contribution is to show how Actor Network Theory (ANT) can be used in combination with other theories - in this case genre theory - to analyze emergent value networks. ANT captures the general process of how the value network takes form, while genre theory captures the domain specific context of e-newspapers, and how this structures negotiations between different stakeholders who want to form the e-newspaper genre.

  • 30.
    Larsson, W.
    et al.
    CLINTEC, Karolinska Institutet, Stockholm, Sweden.
    Aspelin, P.
    CLINTEC, Karolinska Institutet, Stockholm, Sweden.
    Bergquist, Magnus
    Department of Informatics, University of Gothenburg, Sweden.
    Hillergård, K.
    CLINTEC, Karolinska Institutet, Stockholm, Sweden.
    Jacobsson, B.
    Department of Paediatric Radiology, Mölndals Hospital, Gothenburg, Sweden.
    Lindsköld, L.
    CLINTEC, Karolinska Institutet, Stockholm, Sweden.
    Wallberg, J.
    CLINTEC, Karolinska Institutet, Stockholm, Sweden.
    Lundberg, N.
    CLINTEC, Karolinska Institutet, Stockholm, Sweden.
    The effects of PACS on radiographer's work practice2007In: Radiography, ISSN 1078-8174, E-ISSN 1532-2831, Vol. 13, no 3, p. 235-240Article in journal (Refereed)
    Abstract [en]

    This paper identifies and analyses the effects of picture archiving and communica- tion systems (PACS) on radiographers’ work practice. It shows that the introduction of PACS did not simply entail the transfer of data and information from the analogue world to the digital world, but it also led to the introduction of new ways of communicating, and new activities and responsibilities on the part of radiography staff. Radiographers are called upon to work increasingly independently, and individual practitioners require higher levels of professional expertise. In all, this paper demonstrates that new technical solutions sometimes lead to sub- stantial changes in responsibilities in work. In this example, the radiographers’ work practice has become more highly scientific and they are enjoying a higher level of prestige.

    © 2006 The College of Radiographers. Published by Elsevier Ltd. All rights reserved. 

  • 31.
    Lindberg, Susanne
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Jormfeldt, Henrika
    Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI), Health and Nursing.
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Unlocking design potential: Design with people diagnosed with schizophrenia2019In: Informatics for Health and Social Care, ISSN 1753-8157, E-ISSN 1753-8165, Vol. 44, no 1, p. 31-47Article in journal (Refereed)
    Abstract [en]

    With the expansion of e-health systems to more diverse and heterogeneous contexts and user groups, it is increasingly important to include users in design. Designers recognize the benefits of user participation, but including users with lowered cognitive and social abilities can be difficult. This paper intends to answer how these users can participate in the design of e-health systems. We conducted a case study with stakeholder interviews and design workshops with users diagnosed with schizophrenia to identify and overcome the challenges for participation. From the stakeholder interviews, we identified challenges relating to social interaction, technical experience, cognitive ability, and loss of individuality. We designed workshops that addressed these challenges and identify five strategies for unlocking the design potential of the participants: (1) work together with concrete materials and examples; (2) maintain a positive focus; (3) accept all ideas; (4) maintain and require realism; and (5) use previous interaction. We conclude that, when supported appropriately, it is possible to involve people diagnosed with schizophrenia. We also highlight the difficulty for someone not self-experienced to understand contexts as challenging and sensitive as this, and thus the value of user participation.

  • 32.
    Lindberg, Susanne
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Svedberg, Petra
    Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI).
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
    Nygren, Jens M.
    Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI).
    Evaluating Digital Peer Support for Children Cured from Cancer2017In: International Journal of Human-Computer Interaction, ISSN 1044-7318, E-ISSN 1532-7590, Vol. 33, no 8, p. 664-676Article in journal (Refereed)
    Abstract [en]

    This article describes a case study of the challenges that emerged from a formative evaluation process with the purpose of evaluating a digital peer support (DPS) service for children between 8 and 12 cured from cancer. The evaluation of DPS for children is particularly challenging. While the literature on evaluation with children is extensive, challenges such as risk assessment that become prevalent in the evaluation of DPS are not highlighted. This case study analyzes how the DPS service was evaluated over the course of two usability tests, a two-week diary study, a focus group interview, and a survey. Challenges relating to ethics, trust, risk assessment, and recruitment emerged during the evaluation process. We identify key strategies to handle these challenges: progression, proxies, and reflection. Performing a multistage evaluation process with progressing sensitivity allowed control of some of the complexities of the context in order to balance the degree of the children’s involvement with the degree of sensitivity. © 2017 Taylor & Francis Group, LLC

  • 33.
    Lindgren, Thomas
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Car Corporation, Göteborg, Sweden.
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    RMIT University, Melbourne, Australia.
    Berg, Martin
    Malmö University, Malmö, Sweden.
    Fors, Vaike
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Experiencing Expectations: Extending the Concept of UX Anticipation2018In: Nordic Contributions in IS Research: 9th Scandinavian Conference on Information Systems, SCIS 2018, Odder, Denmark, August 5–8, 2018, Proceedings / [ed] Sune Dueholm Müller & Jeppe Agger Nielsen, Cham: Springer, 2018, Vol. 326, p. 1-13Conference paper (Refereed)
    Abstract [en]

    This paper demonstrates the role of pre-product user experience (UX) in product design. For automotive companies, questions concerning how users will experience not yet available products is pressing - due to an increase in UX design for products, combined with a decrease in time-to-market for new products. Conventional UX research provides insights through investigating specific situated moments during use, or users’ reflections after use, yet cannot provide knowledge about how users will engage with not yet existing products. To understand pre-product UX we undertook a netnographic study of three people’s experiences of expecting and owning a Tesla car. We identified how modes of anticipation evolve before using the actual car, through online social interaction, creating a pre-product experience. The study offers a foundation for theorizing pre-product UX as socially generated anticipated UX, as well as insights for UX design in industry. © Springer International Publishing AG, part of Springer Nature 2018.

  • 34.
    Lindgren, Thomas
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Cars.
    Fors, Vaike
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    Monash University, Melbourne, Australia.
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Experiencing the Future Car: Anticipatory UX as a Social and Digital Phenomenon2019In: Scandinavian Journal of Information Systems, ISSN 0905-0167, E-ISSN 1901-0990, Vol. 31, no 1Article in journal (Refereed)
    Abstract [en]

    In order to be innovative and competitive, the automotive industry seeks to understand how to attract new customers, even before they have experienced the product. User Experience (UX) research often provides insights into situated uses of products, and reflections after their use, however tells us little about how products and services are experienced before use. We propose anticipation theory as a way to understand how shared experiences between people in an online discussion forum relate to UX of cars before they are actually experienced in real-life. We took an ethnographic approach to analyse the activities of members of a self-organised web-based discussion forum for Tesla car enthusiasts, to understand how product anticipation emerges in a digital-material setting. Our study identifies how anticipatory experiences create UX of car ownership which evolves through members’ engagement in a self-organised online community enabled through the digitalisation and connectivity of the car, and how such car experiences generate new forms of digital anticipation of the car. We conclude that the shift towards digitalisation of cars and subscription services creates a need for more interdisciplinary research into spatial and temporal aspects, where socially shared anticipatory experiences are increasingly important for the overall UX.

  • 35.
    Lindgren, Thomas
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Cars, Gothenburg, Sweden.
    Fors, Vaike
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Pink, Sarah
    RMIT University Melbourne, Australia.
    Bergquist, Magnus
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Berg, Martin
    Malmö University Malmö, Sweden.
    On the way to anticipated car UX2018In: NordiCHI'18: Proceedings of the 10th Nordic Conference on Human-Computer Interaction, New York: ACM Publications, 2018, p. 494-504Conference paper (Refereed)
    Abstract [en]

    Traditional User Experience (UX) research provides insights into situated uses of products, or reflections after their use, but tells us little about how products are experienced before use. In this article we demonstrate how people's engagement in web-based discussion forums creates ways through which they can experience products before they have actually used them, and reflect on the implications of this for UX research. To understand how product anticipation emerges in a digital-material setting we undertook an ethnographic analysis of members' contributions to http://www.teslaclubsweden.se, a web-based discussion forum that connects Tesla car enthusiasts. Anticipation developed as a shared endeavour that evolved through five ways which forum members engaged and participated in their community of practice. Through their online interactions their UX evolved before using the actual car. Our findings provide deeper understandings of anticipatory UX, and insights for UX design in HCI. © 2018 Association for Computing Machinery

  • 36.
    Lindroth, Tomas
    et al.
    University West, Trollhättan, Sweden.
    Bergquist, Magnus
    IT-University, Gothenburg, Gothenburg, Sweden.
    Breadcrumbs of Interaction: Situating Personal Information Management2008In: NordiCHI 2008: Building Bridges : Proceedings of the 5th Nordic Conference on Human-Computer Interaction : Lund, Sweden, 20-22 October, 2008, New York, NY: ACM Press, 2008, Vol. 358, p. 266-273Conference paper (Refereed)
    Abstract [en]

    The area of Personal Information Management (PIM) primarily deals with how to store, retrieve and share files and other interactional artifacts. According to previous research there is a lack of field studies of actual PIM practices, especially mobile practices. In this article we present findings from an ethnographical study of wireless practice of laptop computers. The study reports on the role of historical interaction resources in a mobile PIM practice as well as the contextual effects on PIM. The findings reveal a PIM-practice highly connected to use situations not always departing from manipulating files and folders, which has been a focus in many previous studies. Designers are encouraged to explore the situated intimate and immediate design space found to be of great importance for the use of these so called Breadcrumbs of Interaction. © 2008 ACM.

  • 37.
    Lindroth, Tomas
    et al.
    Department of Media, University West, Trollhättan, Sweden.
    Bergquist, Magnus
    Department of Applied Information Technology, University of Gothenburg, Göteborg, Sweden.
    Laptopers in an educational practice: Promoting the personal learning situation2010In: Computers and education, ISSN 0360-1315, E-ISSN 1873-782X, Vol. 54, no 2, p. 311-320Article in journal (Refereed)
    Abstract [en]

    In this article an ethnographical study of laptopers' activities during lectures in a university milieu is analyzed as different kinds of involvements. Through interviews and observations we have focused on how these involvements influence the laptopers' alignment towards the educational practice. The analysis shows the importance of separating the educational practice and the personal learning situation. Studying students' learning intentions, rather than certain laptop related activities, we get a deeper understanding of the role the laptop can take during learning activities. Five general characteristics of laptoping are found. Negotiating the laptops' different roles in the educational practice opens up for an understanding of the students personal learning situation as being more than just listening to a lecturer. Additionally, competent integration of digital tools into the learning situation extends the dimensions of the lecture beyond the lecturing hours and personal note taking. Such knowledge is vital for creating foundations for digital competency in a digitized society. © 2009 Elsevier Ltd. All rights reserved.

  • 38.
    Remneland-Wikhamn, Björn
    et al.
    School of Business, Economics and Law, Gothenburg University, Gothenburg, Sweden.
    Ljungberg, Jan
    Department of Applied IT, Gothenburg University, Gothenburg, Sweden.
    Bergquist, Magnus
    Department of Applied IT, Gothenburg University, Gothenburg, Sweden.
    Kuschel, Jonas
    Department of Applied IT, Gothenburg University, Gothenburg, Sweden.
    Generativity and Innovation in Smartphone Ecosystems2014In: Open Innovation Research, Management and Practice / [ed] Joe Tidd, London: Imperial College Press, 2014, p. 267-296Chapter in book (Refereed)
  • 39.
    Remneland-Wikhamn, Björn
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Bergquist, Magnus
    University of Gothenburg, Gothenburg, Sweden.
    Kuschel, Jonas
    University of Gothenburg, Gothenburg, Sweden.
    Open Innovation, Generativity and the Supplier as Peer: The Case of iPhone and Android2011In: International Journal of Innovation Management, ISSN 1363-9196, E-ISSN 1757-5877, Vol. 15, no 1, p. 205-230Article in journal (Refereed)
    Abstract [en]

    The diffusion of various forms of digital technologies has acted as a disrupting force in several industries, promoting open and distributed innovation processes. In this paper we argue that the supplier in open innovation networks tends to get a more active role as a creative peer producer, rather than merely a contractual deliverer. A comparative case study of the mobile phone platforms iPhone and Android is used to analyze this shift in innovative value creation. The notion of generative capacity is introduced to the research on open innovation, suggesting that it is generativity rather than openness that drives the platforms' aggregated wealth. The two cases from the mobile phone industry illustrate that innovation initiatives can successfully approach generativity in different ways and that both openness and control are important to facilitate supplier contributions. © 2011 Imperial College Press.

  • 40.
    Rolandsson, Bertil
    et al.
    University of Gothenburg, Gothenburg, Sweden.
    Bergquist, Magnus
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    A Historical Account of the Value of Free and Open Source Software: From Software Commune to Commercial Commons2011In: Open Source Systems: Grounding Research: 7th IFIP WG 2.13 International Conference, OSS 2011, Salvador, Brazil, October 6-7, 2011. Proceedings / [ed] Scott A. Hissam, Barbara Russo, Manoel G. Mendonça Neto & Fabio Kon, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2011, Vol. 365, p. 196-207Conference paper (Refereed)
    Abstract [en]

    Free and open source software has transformed from what has been characterized as a resistance movement against proprietary software to become a commercially viable form of software development, integrated in various forms with proprietary software business. In this paper we explain this development as a dependence on historical formations, shaped by different ways of justifying the use of open source during different periods of time. These formations are described as arrangements of different justificatory logics within a certain time frame or a certain group of actors motivating the use of free and open source software by referring to different potentialities. The justificatory arrangements change over time, and tracing these changes makes it easier to understand how the cultural, economic and social practices of open source movements are currently being absorbed and adopted in a commercial context. © IFIP International Federation for Information Processing 2011

  • 41.
    Rolandsson, Bertil
    et al.
    University of Borås, Department of Educational and Behavioral Sciences, Allegatan 1, SE-501 90 Borås, Sweden.
    Bergquist, Magnus
    University of Gothenburg, Department of Applied Information Technology, SE-412 96 Göteborg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Department of Applied Information Technology, SE-412 96 Göteborg, Sweden.
    Open source in the firm: Opening up professional practices of software development2011In: Research Policy, ISSN 0048-7333, E-ISSN 1873-7625, Vol. 40, no 4, p. 576-587Article in journal (Refereed)
    Abstract [en]

    Opening up firms to open source has changed professional programmers' work in software development. In their work practice they must cope with two modes of software production: one based on proprietary, closed work situations, the other built around open source community ways of cooperation and knowledge sharing. In this article we present a study of how programmers cope with the co-existence of an industrial/commercial and a community/commons based mode of production. We analyze how they develop strategies to handle tensions that arise from contradictions between these two modes, and how it changes programmers' approach towards open source software development in the company. The study covers proprietary companies that have gradually incorporated open source software (hybrid companies) and SMEs entirely built around open source business concepts (pure-play companies). Four strategies are elaborated and discussed in-depth: Engineering in the lab, Market driven tailoring, Developing the community consortium and Peer-production. At a more general level, the study contributes to our understanding of how the transformation of proprietary production processes into a more open mode of knowledge work is not only associated with company strategies, but also with tensions and new demands on how work is strategically handled by knowledge workers.

  • 42.
    Rolandsson, Bertil
    et al.
    University of Borås, Borås, Sweden.
    Bergquist, Magnus
    University of Gothenburg, Gothenburg, Sweden.
    Ljungberg, Jan
    University of Gothenburg, Gothenburg, Sweden.
    Open source programmer's strategies to cope with ideological tensions2009Conference paper (Refereed)
    Abstract [en]

    In this paper we analyse how the increased use of open source software in companies affect employed programmers’ work, which we theorize as part of a larger secularisation process. We have studied both companies based on a more traditional proprietary model who are becoming open source oriented, and SMEs built around open source business concepts. This change results in a need for professional programmers to re-interpret open source within a new business oriented context. We study what kind of strategies programmers develop to cope with these contradictory systems and how it changes work roles and programmers’ approaches towards open source community work.

  • 43.
    Sveningsson, Malin
    et al.
    Karlstads universitet, Karlstad, Sverige.
    Lövheim, Mia
    Teologiska institutionen, Uppsala universitet, Uppsala, Sverige.
    Bergquist, Magnus
    Viktoriainstitutet & Institutionen för Informatik, Göteborgs universitet, Göteborg, Sverige.
    Att fånga nätet: kvalitativa metoder för Internetforskning2003Book (Other academic)
  • 44.
    Szczepanska, Anna Maria
    et al.
    Gothenburg university.
    Bergquist, Magnus
    Gothenburg university.
    Ljungberg, Jan
    Gothenburg university.
    High Noon at OS Corrall - Duels and Shoot Outs in Open Source Discourse2005In: Perspectives on Free and Open Source Software / [ed] Joseph Feller, Brian Fitzgerald, Scott A. Hissam & Karim R. Lakhani, Cambridge, Mass.: MIT Press, 2005, p. 431-446Chapter in book (Refereed)
1 - 44 of 44
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