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  • 1.
    Hylving, Lena
    et al.
    Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).
    Bygstad, Bendik
    University of Oslo, Oslo, Norway.
    Nuanced Responses to Enterprise Architecture Management: Loyalty, Voice, and Exit2019In: Journal of Management Information Systems, ISSN 0742-1222, E-ISSN 1557-928X, Vol. 36, no 1, p. 14-36Article in journal (Refereed)
    Abstract [en]

    Enterprise Architecture Management (EAM) aims to deal with the complex- ities of information technology (IT) solutions and to achieve more organizational agility. EAM is a holistic approach to IT architecture, but the results of the approach have been variable. An under-researched aspect of EAM is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders in a large governmental agency connected to three on-going projects and their response to EAM initiatives. With a qualitative approach, we identify three options of response to EAM initiatives: (1) active compliance with the EAM strategy, (2) loyal but passive response, and (3) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EAM and show how these responses are useful for understanding and managing successful EAM.

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