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  • 1.
    Pettersson, Ingrid M.
    et al.
    Design & Human Factors, Industrial and Materials Science, Chalmers University of Technology, Gothenburg, Sweden & Volvo Car Cooperation, Gothenburg, Sweden.
    Karlsson, I. C. MariAnne
    Design & Human Factors, Industrial and Materials Science, Chalmers University of Technology, Gothenburg, Sweden.
    Gkouskos, Dimitrios
    School of Arts and Communication, Malmö University, Malmö, Sweden.
    System representations formats and their influence on user experience evaluations2018In: IADIS International Journal on Computer Science and Information Systems, E-ISSN 1646-3692, Vol. 13, no 1, p. 96-109Article in journal (Refereed)
    Abstract [en]

    Knowledge is lacking on the choice and use of representations in a design process when seeking to investigate user experiences. Two types of representations (a storyboard and an interactive prototype) of the same system were used in a user experience evaluation involving 24 participants to investigate how different representation formats influence participants' responses to interactive systems. Data from a questionnaire and individual interviews were compared. Very few differences in questionnaire responses were found. However, the interactive prototype gave rise to more design proposals as well as more personal reflections on experiences although with a focus on interface design details. The storyboard elicited more responses on the core ideas of the concept, but less grounded in reflections on personal use. The differences are attributed to how each representation managed to convey interactivity and context, resulting in differences in experienced agency. It is therefore suggested that there is a need for further research, but with less focus on the type of system representation and more focus on how the content and affordances of system representations can be designed to elicit rich and personal reflections on user experience in early design phases. © 2018.

  • 2.
    Pettersson, Ingrid
    et al.
    Volvo Cars, Gothenburg, Sweden.
    Rydström, Annie
    Volvo Cars, Gothenburg, Sweden.
    Strömberg, Helena
    Chalmers University of Technology, Gothenburg, Sweden.
    Hylving, Lena
    Viktoria Swedish ICT, Gothenburg, Sweden.
    Andersson, Jonas
    Viktoria Swedish ICT, Gothenburg, Sweden.
    Klingegård, Maria
    Viktoria Swedish ICT, Kista, Sweden.
    Karlsson, MariAnne
    Chalmers University of Technology, Gothenburg, Sweden.
    Living Room on the Move: Autonomous Vehicles and Social Experiences2016In: NordiCHI'16: Game-Changing Design : proceedings of the 9th Nordic Conference on Human-Computer Interaction : Gothenburg, Sweden, 23-27 October, 2016, New York, NY: Association for Computing Machinery (ACM), 2016, article id 129Conference paper (Refereed)
    Abstract [en]

    Developing autonomous vehicles is technically complex and up to now research has focused on technical improvement and operative safety. As the level of automation increases the role of the driver will change; from controlling every movement of the vehicle into becoming an operator/passenger. Little is known about how this new context will affect the social experiences with and within the vehicle. This workshop focuses on three different kinds of social experience and socializing, namely; between other road users and the autonomous car, the social activities taking place within the autonomous car, and lastly the relationship between the car and the operator. The workshop aims at exploring possible practices, research and design directions of autonomous vehicles in relation to these social experiences. A human-centered design approach is the core of the workshop, with playful field excursions and ideation sessions. © 2016 ACM.

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