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  • 1.
    Agostino, Alessandro
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Gerritsen, Bart
    Faculty of Industrial Design Engineering, TU Delft, Netherlands.
    Cloud solution in Business Intelligence for SMEs – vendor and customer perspectives2013Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 3, s. 5-28Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The aim of this study was to identify key success factor for SME customers of cloud based Business Intelligence products. A deep interview was made with four producers and a questionnaire was carried out among 36 SMEs. The findings suggest that the most important CSFs were the level of software functionalities, the ubiquitous access to data, responsive answers to customer support requests, handling large amounts of data and implementation cost. Each of these factors addresses a specific area that customers pay close attention to during the adoption process of a cloud BI solution. Offering ubiquitous access to date and respsonsive answers to customer requests are particularly emphasized for SMEs. We also found that industry tailored software is preferred, monthly or quarterly billings, and contact by email or phone for service. The paper shows recommendations, implications of research and suggests further research on the topic.

  • 2. Amara, Yasmina
    et al.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Vriens, Dirk
    Radboud University Nijmegen, Netherlands.
    Using the SSAV model to evaluate Business Intelligence Software2012Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 3, s. 29-40Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Choosing the right Business Intelligence (BI) software is critical to increasing productivity and effectiveness in organizations today. At the same time it is a very elaborating and complex process to choose the right software due to the fact that a large number of BI products exist on the market, which are quite different and updated frequently. The objective of this study is to develop and test a model for the evaluation of BI Software. The findings of the study revealed that it is difficult to declare what is the most competitive BI software as what is good for one user might not be good for another depending on their different business needs. Having said that the study initiated a new classification of BI Software vendors depending on the degree to which they comply with the functions in the Competitive Intelligence (CI) cycle. The software tested was divided into five categories: Fully complete, Complete, Semi Complete, Incomplete and Insubstantial. We conclude that the SSAV (Solberg Søilen, Amara, Vriens) Model Together with some proposed non technological variables and a classification developed can be used as a user's selection tool for deciding which BI Software to purchase.

  • 3.
    Aziza, Amine
    et al.
    Institut national des postes et télécommunications (INPT), Rabat, Morocco.
    Oubrich, Mourad
    Madinat Al Irfane Rabat - Institutes - Morocco, Rabat, Morocco.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The impact of CRM on QoE: An exploratory study from mobile phone industry in Morocco2015Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 2, s. 22-35Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Today’s mobile phone sector is marked by intensified competition and strong market penetration. In this environment, the carriers offer their customers a wide variety of services that are quite similar from one operator to another. These customers are always searching for a quality of experience (QoE). On one hand, operators interact with their customers through CRM practices inspired by their marketing strategies and rolled out through their procedures and technological support. On the other hand, the customers expect an extremely high quality of service (QoS) and subjectively perceive the utility and usability (Qp) of these mobile services. This paradox led us to study the impact of CRM on the customer experience (QoE) in the mobile phone industry, in this study with data from Morocco. Empirical data confirms existing theory, CRM determinants for QoE include quality of service, quality of interaction with customer, claims management and customer knowledge. However, we also found that practitioners are aware that organizations should look beyond the relationship to manage the customer experience. To this end we developed a model based on the first four CRM determinants and the findings in this study.

  • 4.
    Jenster, Per
    et al.
    Nordic International Management Institute (NIMI), China.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for Technology, Innovation and Marketing Management (CTIM2).
    The Relationship between Strategic Planning and Company Performance – A Chinese perspective2013Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 1, s. 15-30Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    What is the relationship between Strategic Planning and Company Performances in Chinese companies? Is there a correlation between Company Performance and the Strategies adopted by these companies, using the Miles and Snow model for Aggressiveness Strategies? And is it possible to say something more about what kind of Strategic Planning gives better Company Performances? We wanted to separate here between the Planning which is related to what is called Competitive Intelligence and other activities related to Planning. The Idea was to be able to say something about the importance of Competitive Intelligence. We also wanted to use more extensive statistical analysis with more variables in light of the criticisms that has been raised about the methodology of previous studies. We found that better planning had a positive effect on a number of key business performance measures. We found that there was indeed a distinction between the different strategies selected and Company Performance. The strategy type named Reactors performed systematically less well than companies who choose one of the other strategies. Moreover we found that there were differences between different planning activities and Company Performance and that activities related to Competitive Intelligence were on the average more important for Company Performance than other Planning activities.

  • 5. Nyblom, Mattias
    et al.
    Behrami, Jenny
    Nikkilä, Tung
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    An evaluation of business intelligence software systems in SMEs - a case study2012Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 2, s. 51-57Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article proposes a simple model for evaluating the performance of Business Intelligence software systems based on what companies themselves find to be most important; efficiency, user friendliness, overall satisfaction, price and adaptability. Companies want to know the different systems used, why they are used and how effective they are for different tasks. They are also concerned about the systems' compatibilities. The study builds on a deep interview with eight Swedish SMEs. The results show what terms are used by users, how they have solved their information needs and what problems arise in each company. It also shows that the decisions about what system to use are related to the experience specific individuals have had in other companies.

  • 6.
    Sabanovic, Adis
    et al.
    Lund University, Lund, Sweden.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL).
    Customers’ Expectations and Needs in the Business Intelligence Software Market2012Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 1, s. 5-20Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper aims to find out what companies desire when choosing a Business Intelligence (BI) system. We look at what their needs are and what they expect and understand from this software system, which can make them work more efficient and gain better knowledge about the business they are in. A web questionnaire was used for 67 Swedish companies from various industries. The results are summarized and analyzed in cross tables for comparison. A model called The PET-model of BI implementation was created as a result of the theoretical findings. The model is used to finalize the results and the conclusions of the paper. The paper provides an argument for and an analysis of what is expected from a valuable BI Software Solution. It provides relevant facts about companies’ BI usage habits, which again is a guideline for BI software product development.

  • 7.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A place for intelligence studies as a scientific discipline2015Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 3, s. 35-46Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Is the field of Competitive Intelligence (CI) or Intelligence Studies (IS) a proper scientific field of study? The empirical investigation found that academics and professionals within CI and IS could not agree upon what dimensions, topics or content are handled by their own area of interest that is not covered by other areas of study. In fact, most topics listed as special for CI and IS are covered by other established scientific journals. Most topics are covered by other disciplines. The data also showed that the same group could not list any analysis that is not used by other areas of study. It shows that a majority of the analyses the respondents think are unique to their study come from the area of strategy and military intelligence. However, this does not mean that CI and IS do not have their own place or niche as a study and discipline. It is suggested here, but further investigation is encouraged, that CI and IS bring a number of unique dimensions to the social sciences.

  • 8.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A research agenda for intelligence studies in business2016Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 1, s. 21-36Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This research paper defines the scope for a research agenda for competitive intelligence (CI), market intelligence and more generally for intelligence studies in business. Respondents in the survey defined the scope to include analysis, traditional phenomena or problems, new phenomena, trans-or cross disciplinary studies, methodological issue and industry specific studies. Respondents were also asked to come up with terms for a good definition of the study. We found that existing definitions of CI in use are overlapping with definitions of other more established fields of study, like decision sciences and marketing intelligence. Respondents agreed that it's practical to define the study in terms of understanding the external environment. In the discussion a parallel is made to the notion of surrounding world analysis and Stevan Dedijer's ideas about social intelligence. A broad discussion leads to a renewed interest for disciplines studied by the humanities as we show what has been lost in the development of the social sciences. Implications are shown and future studies suggested.

  • 9.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A survey of users’ perspectives and preferences as to the value of JISIB - a spot-check2014Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 4, nr 2, s. 61-66Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The Journal of Intelligence Studies in Business (JISIB) has performed a survey, or done a spot-check, to learn more about its users at the end of three years of publications. Users were found via the journal’s site on LinkedIn and a web-survey was sent from there as an announcement. 18 respondents answered completely. This was only 3,2% of the total member group, but we still think we can draw a number of conclusion from it, also as compared to feedback gathered during the years. Users are looking for more case study material in the articles. There is an even balance between those who think there is too much technical material and too little. The discussion about what languages to publish articles in is likely to continue. It is not given that this should be exclusively English in the future. At the same time publishing non-English articles present a number of challenges.

  • 10.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for Technology, Innovation and Marketing Management (CTIM2).
    An overview of articles on Competitive Intelligence in JCIM and CIR2013Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 1, s. 44-58Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper presents an overview of fifty-one articles from the Journal of Competitive Intelligence and Management (JCIM) posted on the Strategic and Competitive Intelligence Professionals´ webpage. It also looks at sixty-tree randomly selected articles out of about 250 from the Competitive Intelligence Review (CIR), published between 1996 and 2001. The first analysis is based on a comparison with eleven different variables that have been picked out from each of the articles. Findings: The most common country where the authors’ come from is the United States of America. Sixty-one of the eighty-three authors have a higher degree, first of all MBA and/or Ph.D. North American authors have a higher degree than authors from Europe. Authors from North America have contributed with fifty-seven percent of the proposals for further research of a total of twenty-one proposals. Fourteen articles have a professional author. The rest are academic contributions. The main topic in these articles is how to develop Competitive Intelligence (CI) but also how to define CI. The articles have different methodological approaches, qualitative and quantitative. Seventy tree percent have a qualitative approach and of those there are thirty-seven percent that also have a qualitative approach. For the second analysis dedicated to CIR one clear conclusion points to the large number of articles which resulted from the introduction of the Economic Espionage Act of 1997. Most contributions at CIR come from practitioners.

  • 11.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Business intelligence, big data and theory2017Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 1, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 12.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Economic and industrial espionage at the start of the 21st century – Status quaestionis2016Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 3, s. 51-64Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article is a literature review where the aim is to define a status quaestionisfor the field of economic and industrial espionage. History shows how those who engage in theseactivities often are the scientifically and industrially weaker party, the party that is learning ortrying to catch up. On a global scale economic and industrial espionage can be seen as a form ofinvoluntarily sharing that has a series of positive results for economic development. On thescale of the individual businesses attacked, and for tax authorities in those countries, it is atroublesome phenomenon that must be regulated and punished. Governments must preparesociety for systematic and frequent cyberattacks. Private companies are wise to move to strictersecurity controls, which must include encryption. A number of specific research projects aresuggested throughout the article. In the literature we have identified the following agentmotives: the employee who needs money, has split loyalties, leaves angry, the occasional thieveand the professional spy.

  • 13.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 1, No 1 (2011)2011Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 1, nr 1, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 14.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 2, No 1 (2012)2012Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 1, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 15.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 2, No 2 (2012)2012Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 2, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 16.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 1 (2013)2013Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 1, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    JISIB has entered into an electronic licensing relationship with EBSCO Publishing. It has also been selected to appear in EBSCO’s Business Source Complete database, which according to the company publishes "Superior Academic Journals (…) with premium content of peer-reviewed, business related journals." JISIB now also fulfills the official criteria of Thomson Reuters to be cited in their ISI Web of Knowledge database. As such it has applied to be included in the database. However, by experience with other journals, we know this process can still take considerable time. After having had the journal’s first annual meeting for editors in December we would like to thank the old board members who are leaving and welcome the new ones.

  • 17.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 2 (2013)2013Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 2, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    The sixth issue of JISIB marks the journal’s second anniversary. Again we are delighted to welcome contributions by academics from so many different countries, with so many different backgrounds. The academic contributions of our female authors continue to show also in this issue.

    If this issue should have one common theme it would be related to Brazil. It is not a special issue on Brazil, but we saw the possibility to include three articles which relates to the experience of competitive intelligence in this country. However, the first article by Sheila Wright, Christophe Bisson, and Alistair Duffy entitled “Competitive Intelligence and Information Technology Adoption of SMEs in Turkey: Diagnosing Current Performance and Identifying Barriers“ is on another topic and deals with SMEs need to improve intelligence-based output to decision-makers. Based on empirical findings the aim has been to identify and classify CI behaviour and attitudes of SMEs in Turkey. 

  • 18.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 3 (2013)2013Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 3, nr 3, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    The journal continues to draw mainly on articles presented at academic conferences on topics related to competitive intelligence. In 2013 SCIP organized a first conference in South Africa, under the leadership of ASA du Toit, the journal’s editor for Africa.

    The first article by Agostino et al. entitled “Cloud solution in Business Intelligence for SMEs –vendor and customer perspectives“ identifies key success factor for SMEs of cloud based Business Intelligence products. Most important KSFs identified in this study were the level of software functionalities, the ubiquitous access to data, responsive answers to customer support requests, handling large amounts of data and implementation cost. The study also shows that SMEs prefer industry tailored software, monthly or quarterly billings, and contact by email or phone for service.

  • 19.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 4, No 1 (2014)2014Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 4, nr 1, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    On May 3rd 2014 JISIB received an email saying it has been accepted to be indexed by SCOPUS Elsevier. Thus a vital goal for the journal has been achieved. The SCOPUS acceptance will automatically allow us to enter a number of other indexes used by different nations for their individual rankings, which we again expect will increase the number and quality of submissions. The next goal of the journal is to be accepted to Reuter’s ISI Web of Knowledge. Experience with other journals however show that this may take some time, also after official criteria are fulfilled as ISI are looking at the number of times the applicant has been cited by their existing journals. There is no reliable way to keep track of this figure from our side as Reuter’s do not say how many citations are required. Instead we will file and application during the year and keep at it with regular intervals. Open Source journals are highly appreciated by users and we are convinced that they are here to stay.

    In this issue of JISIB we have admitted a large number of opinion pieces. Opinion pieces are important to allow for a broader perspective of the field in terms of policies, adaptions of CI in foreign countries and general interest in the form of debates. It also shows the normative qualities that are present in any social science discipline.

  • 20.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 4, No 2 (2014)2014Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 4, nr 2, s. 4-4Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Like in the previous issue we have admitted a large number of opinion pieces, first of all in the form of case studies but also reviews and a survey. It is quite fitting that we present two articles with cases as case studies have been requested in a recent surveys from users of the journal.

    The first article by Christophe Bisson shows CI practices at a French regional chamber of agricultura with four departemental chambers of agricultura linked to it. A survey was used to detect seven typological strands (gathering, attitude, Technology support, IT systems, Use, Location and Identification). The paper finds that current practices are ineffective, inefficient and far from attaining goals for collective intelligence gathering.

    The second article by Najibeh Abbasi Rostami is a literature review of the BI and KM fields. In a previous issue we have discussed the relationship between CI and KM. Rostami presents the differences in the form of a number of models and summaries found in the existing literature. The articles conclude, not unexpectedly, that the literature clearly shows that a proper integration of the two functions are beneficial to organizations. More interesting the review also concludes that studies are needed to show how cultural aspects affect this dichotomy.

    The third article, the second opinion piece, is a case study by Pierre Memheld. The article illustrates a critical CI lesson through the use of a case presenting two major tire manufacturers troubled by a price war.  The article argue that intelligence failures can be caused by particular biases which may be culture related.

    The fourth article by Abdelkader Baaziz and Luc Quoniam is a discussion around “patent trolls” and Non Practicing Entities (NPE). The article is illustrated with two examples, or mini cases, from the pharmaceutical industry in two emerging countries. The article shows how the use of Web 2.0 technologies makes it easier to extract useful intelligence from patents.

    The last article by Klaus Solberg Søilen entitled “A survey of users’ perspectives and preferences as to the value of JISIB - a spot-check” show what users want from the journal JISIB. It concludes that more cases studies are requested, but it gives no credit to those who think there is too much or too little technology related material as opinions on this issue are balanced. A number of minor suggestions are presented and the survey shows that the question of editing language is not settled.

    As always we would first of all like to thank the authors for their contributions to this issue of JISIB.

    On behalf of the Editorial Board,

    Sincerely Yours,

    Prof. Dr.Klaus Solberg Søilen

    Editor-in-chief

  • 21.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 5, No 1 (2015)2015Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 1, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 22.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 5, Nr 2 (2015)2015Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 2, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 23.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editor's Note: A review of Competitive Intelligence as a discipline2015Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 5, nr 3, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 24.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    How companies work and fail to work with business intelligence2017Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 2, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 25.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The width and scope of intelligence studies in business2016Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 1, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    If the last issue of JISIB was a special issue where the discipline was reflecting on itself, then this issues shows some of the width and scope of the field. The conceptual article by Nienaber and Sewdass presents a relatively new concept of workforce intelligence, and links it to competitive advantage by way of predictive analytics. The article by Solberg Søilen is an attempt to lay out a broad scientific agenda for the area of intelligence studies in business.Empirical findings come from a survey, but in the discussion the author argues for why the study should define itself as much broader than what the survey data implies, breaking out of the current dominating scientific paradigm. The article by Fourati-Jamoussi and Niamba is an updated evaluation of business intelligence tools, a frequently reoccurring topic. However, this time it is not a simple evaluation of existing software, but an evaluation by users to helpdesigners of business intelligence tools get the best efficiency out of a monitoring process. The article by Calof is an evaluation of government sponsored competitive intelligence for regional and sectoral economic development in Canada. The article concludes that it is possible tocalculate positive economic impacts from these activities. Rodríguez Salvador and Hernandez de Menéndez come back to a field that has become a specialty for Rodríguez Salvador: scientific and industrial intelligence based on scientometric patent analysis. This time she looks at bio-additive manufacturing using advanced data mining software and interviews with experts.

  • 26.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    User perspectives on business intelligence2016Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 2, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    The research articles in this issue are related to business intelligence in one way or another. The article by Salmas, Alebpour and Homayounvala is entitled “Identification and classification of organizational level competencies for BI success”. In their research the authors have identified competencies that can be used as a measure to evaluate an organization’s status with regards to business intelligence success. Since the study done by Adamala and Cidrin (2011) this journal has shown a strong interest in user evaluations of business intelligence systems. The article by Ghasemi and Rowshan presents a new approach to the early warning literature. Entrepreneurs are the group that more than anyone else are seeking out early insights and also rewarded by their ability to look ahead. In the literature this is known as “entrepreneurial alertness.” Science can never accept that some people are simply born entrepreneurs or have “eureka” moments: we want to understand why and how. From an intelligence perspective picking up early signals can be seen as a signal for which entrepreneurs to follow and listen to. The ability to gather data from social media through the use of BI tools should make this possible once these entrepreneurs are identified. The article by Ghasemi and Rowshan does not go in this direction, but such research would be welcome in the future. The article by Avner entitled “Study on competitive intelligence in Isreal: 2016 update” is a status report for competitive intelligence within Israeli firms. The results are compared with a study conducted by the same author in 2006. The study shows that there has been no significant change in CI practices in Israel during the past ten years. It also confirms that competitive intelligence is primarily a tool used by larger organizations. This means that Israeli companies have been slower to adopt new business intelligence software, and this is something that respondents see as a problem. The article by Solberg Søilen entitled “Users’ perception of data as a service (DaaS)” is an investigation into a new market related to business intelligence. On one hand this is a survey addressing one particular type of users—namely market intelligence (MI), competitive intelligence (CI) and business intelligence (BI) professionals and experts—and their preferences. On the other hand, this is a critical analysis about the consequences of the issues addressed by users. It is also an attempt to present DaaS in a shorter historical perspective. The case study on Qoros automotive manufacturing by Ahmadinia and Karim is an analysis of how the company could enter the European market. It has now been more than a year since JISIB decided to publish case studies as articles. The Qorors case is not only a good teaching case, but is also a good illustration of how intelligence topics can be tied to marketing questions and the larger question about competitive advantage. As always, we would above all like to thank the authors for their contributions to this issue of JISIB. Since the beginning of the year the journal has been supported by a three year grant from the Swedish Research Council (VR). This has allowed us to increase the quality in layout design and review the English grammar.

  • 27.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Users’ perceptions of Data as a Service (DaaS)2016Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 2, s. 43-51Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this study, 190 market intelligence (MI), competitive intelligence (CI) and business intelligence (BI) professionals and experts were asked about Data as a Service (DaaS). Findings show there were few limits or restrictions on what kind of data users could imagine buying or renting, if all types of data were available. Data that is more sensitive-personal data and private data-will be difficult to buy, users think. Company secrets and most data for business-to-business (B2B) industries is especially difficult to obtain. The major concerns for DaaS from a user perspective are confidentiality, quality, reliability, security and accessibility. Besides, it is often pointed out by users that when everyone has much of the same data competition will increase. Users want to see more on company metrics, less expensive, more secure and more flexible data solutions. The analysis reveals that the ethical dimension are a major concern as DaaS develops. An extensive discussion follows, which also addresses new points.

  • 28.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    What role does technology play for intelligence studies at the start of the 21st century?2016Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 6, nr 3, s. 4-4Artikel i tidskrift (Övrigt vetenskapligt)
  • 29.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Why care about competitive intelligence and market intelligence?: The case of Ericsson and the Swedish Cellulose Company2017Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 2, s. 27-39Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article tries to show the importance of the competitive intelligence (CI) and market intelligence (MI) function by describing developments in two quite different Swedish multinational companies. We see how top management can become the problem when the company is struggling to compete and how this affects the intelligence function. In the analysis we compare the intelligence function in private companies with those of state and military organizations and draw historical parallels. Moreover, the cases show what an important role competitive and market intelligence continue to play in the age of information, especially during the past decade.

  • 30.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Why the social sciences should be based in evolutionary theory: the example of geoeconomics and intelligence studies2017Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 1, s. 5-37Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article gathers arguments for why the social sciences should be based in evolutionary theory by showing the shortcomings of the current paradigm based on the study of physics. Two examples are used, the study of intelligence studies and geoeconomics. After a presentation of the geoeconomics literature and an explanation of what the organic view of the social sciences is, we follow the study of economics as it developed after the Second World War to see where it went wrong and why.

  • 31.
    Solberg Søilen, Klaus
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Hasslinger, Anders
    Factors shaping vendor differentiation in the Business Intelligence software industry2012Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 2, nr 3, s. 48-54Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper is investigating, through a mixed-method research combining interviews and an online survey, how BI vendors differentiate themselves when it comes to application integration, security issues and pricing strategies. The conclusion is that BI vendors differentiated themselves mainly by having individual definitions of what BI is. Buyers are therefore advised to compare vendors through the vendor’s definition of Business Intelligence. Security issues were mainly user centric and pricing strategies implied that vendors approach buyers in a similar way where they offered standardized software bundles that would require some degree of customization in order for the buyer to derive the maximum benefit from the applications. It can be deduced from the obtained results that most competitive BI vendors are acting more homogenous towards buyers when they offer their products and handle customers, compared to niche BI vendors. 

  • 32.
    Solberg Søilen, Klaus
    et al.
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Tontini, Gerson
    FURB, Blumeanau, Brazil.
    Aagerup, Ulf
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The perception of useful information derived from Twitter: A survey of professionals2017Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, nr 3, s. 50-61Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this study we gathered data from 220 professional users of information via a survey. Twitter is perceived as a service for useful information but not for the reason one may expect, not because the content of the tweets give valuable information, but because of what can be derived and extracted from the information that is being tweeted and not tweeted. Professional users are aware that tweets are being manipulated by communication departments so they adjust for this in their understanding of the content that is being delivered. For the same reason “fake news” is not seen as a problem either by professionals. Twitter is seen as valuable alongside other social media software (additional software solutions) and used directly together with other software (integrated software solutions). As a stand-alone service it is found to be of less value to experienced users and there are no signs that Twitter is a valuable tool for learning. 

  • 33.
    Vriens, Dirk
    et al.
    Radboud University, Nijmegen, Netherlands.
    Solberg Søilen, Klaus
    Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, Centrum för innovations-, entreprenörskaps- och lärandeforskning (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Disruptive intelligence - How to gather information to deal with disruptive innovations2014Ingår i: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 4, nr 3, s. 63-78Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Disruptive innovations are innovations that have the capacity to transform a whole business into one with products that are more accessible and affordable (cf. Christensen et al. 2009). As Christensen et al. argue no business is immune to such disruptive innovations. If these authors are right, it might be relevant to be able to recognize these innovations before they disrupt a business. Incumbents may use this information to protect their business and others may use it to participate in the disruption. Either way, gathering information about potential disruptive innovations is a relevant activity. The production of this information (we call this information "disruptive Intelligence") is the topic of this paper. In particular, we analyze disruptive innovation theory and formulate several intelligence topics which may help in predicting disruptive innovations. In addition, we formulate several ’biases’ which may impair the production of ’disruptive intelligence’.

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