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  • 1.
    Agostino, Alessandro
    et al.
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Gerritsen, Bart
    Faculty of Industrial Design Engineering, TU Delft, Netherlands.
    Cloud solution in Business Intelligence for SMEs – vendor and customer perspectives2013In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 3, no 3, p. 5-28Article in journal (Refereed)
    Abstract [en]

    The aim of this study was to identify key success factor for SME customers of cloud based Business Intelligence products. A deep interview was made with four producers and a questionnaire was carried out among 36 SMEs. The findings suggest that the most important CSFs were the level of software functionalities, the ubiquitous access to data, responsive answers to customer support requests, handling large amounts of data and implementation cost. Each of these factors addresses a specific area that customers pay close attention to during the adoption process of a cloud BI solution. Offering ubiquitous access to date and respsonsive answers to customer requests are particularly emphasized for SMEs. We also found that industry tailored software is preferred, monthly or quarterly billings, and contact by email or phone for service. The paper shows recommendations, implications of research and suggests further research on the topic.

  • 2. Amara, Yasmina
    et al.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Vriens, Dirk
    Radboud University Nijmegen, Netherlands.
    Using the SSAV model to evaluate Business Intelligence Software2012In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 2, no 3, p. 29-40Article in journal (Refereed)
    Abstract [en]

    Choosing the right Business Intelligence (BI) software is critical to increasing productivity and effectiveness in organizations today. At the same time it is a very elaborating and complex process to choose the right software due to the fact that a large number of BI products exist on the market, which are quite different and updated frequently. The objective of this study is to develop and test a model for the evaluation of BI Software. The findings of the study revealed that it is difficult to declare what is the most competitive BI software as what is good for one user might not be good for another depending on their different business needs. Having said that the study initiated a new classification of BI Software vendors depending on the degree to which they comply with the functions in the Competitive Intelligence (CI) cycle. The software tested was divided into five categories: Fully complete, Complete, Semi Complete, Incomplete and Insubstantial. We conclude that the SSAV (Solberg Søilen, Amara, Vriens) Model Together with some proposed non technological variables and a classification developed can be used as a user's selection tool for deciding which BI Software to purchase.

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    Using the SSAV...
  • 3.
    Aziza, Amine
    et al.
    Institut national des postes et télécommunications (INPT), Rabat, Morocco.
    Oubrich, Mourad
    Madinat Al Irfane Rabat - Institutes - Morocco, Rabat, Morocco.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The impact of CRM on QoE: An exploratory study from mobile phone industry in Morocco2015In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 5, no 2, p. 22-35Article in journal (Refereed)
    Abstract [en]

    Today’s mobile phone sector is marked by intensified competition and strong market penetration. In this environment, the carriers offer their customers a wide variety of services that are quite similar from one operator to another. These customers are always searching for a quality of experience (QoE). On one hand, operators interact with their customers through CRM practices inspired by their marketing strategies and rolled out through their procedures and technological support. On the other hand, the customers expect an extremely high quality of service (QoS) and subjectively perceive the utility and usability (Qp) of these mobile services. This paradox led us to study the impact of CRM on the customer experience (QoE) in the mobile phone industry, in this study with data from Morocco. Empirical data confirms existing theory, CRM determinants for QoE include quality of service, quality of interaction with customer, claims management and customer knowledge. However, we also found that practitioners are aware that organizations should look beyond the relationship to manage the customer experience. To this end we developed a model based on the first four CRM determinants and the findings in this study.

  • 4.
    Jenster, Per
    et al.
    Nordic International Management Institute (NIMI), China.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for Technology, Innovation and Marketing Management (CTIM2).
    The Relationship between Strategic Planning and Company Performance – A Chinese perspective2013In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 3, no 1, p. 15-30Article in journal (Refereed)
    Abstract [en]

    What is the relationship between Strategic Planning and Company Performances in Chinese companies? Is there a correlation between Company Performance and the Strategies adopted by these companies, using the Miles and Snow model for Aggressiveness Strategies? And is it possible to say something more about what kind of Strategic Planning gives better Company Performances? We wanted to separate here between the Planning which is related to what is called Competitive Intelligence and other activities related to Planning. The Idea was to be able to say something about the importance of Competitive Intelligence. We also wanted to use more extensive statistical analysis with more variables in light of the criticisms that has been raised about the methodology of previous studies. We found that better planning had a positive effect on a number of key business performance measures. We found that there was indeed a distinction between the different strategies selected and Company Performance. The strategy type named Reactors performed systematically less well than companies who choose one of the other strategies. Moreover we found that there were differences between different planning activities and Company Performance and that activities related to Competitive Intelligence were on the average more important for Company Performance than other Planning activities.

  • 5. Nyblom, Mattias
    et al.
    Behrami, Jenny
    Nikkilä, Tung
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    An evaluation of business intelligence software systems in SMEs - a case study2012In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 2, no 2, p. 51-57Article in journal (Refereed)
    Abstract [en]

    This article proposes a simple model for evaluating the performance of Business Intelligence software systems based on what companies themselves find to be most important; efficiency, user friendliness, overall satisfaction, price and adaptability. Companies want to know the different systems used, why they are used and how effective they are for different tasks. They are also concerned about the systems' compatibilities. The study builds on a deep interview with eight Swedish SMEs. The results show what terms are used by users, how they have solved their information needs and what problems arise in each company. It also shows that the decisions about what system to use are related to the experience specific individuals have had in other companies.

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  • 6.
    Sabanovic, Adis
    et al.
    Lund University, Lund, Sweden.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
    Customers’ Expectations and Needs in the Business Intelligence Software Market2012In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 2, no 1, p. 5-20Article in journal (Refereed)
    Abstract [en]

    This paper aims to find out what companies desire when choosing a Business Intelligence (BI) system. We look at what their needs are and what they expect and understand from this software system, which can make them work more efficient and gain better knowledge about the business they are in. A web questionnaire was used for 67 Swedish companies from various industries. The results are summarized and analyzed in cross tables for comparison. A model called The PET-model of BI implementation was created as a result of the theoretical findings. The model is used to finalize the results and the conclusions of the paper. The paper provides an argument for and an analysis of what is expected from a valuable BI Software Solution. It provides relevant facts about companies’ BI usage habits, which again is a guideline for BI software product development.

  • 7.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
    A deeper look at the collective intelligence phenomenon2019In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 9, no 2, p. 4-5Article in journal (Other academic)
  • 8.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A place for intelligence studies as a scientific discipline2015In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 5, no 3, p. 35-46Article in journal (Refereed)
    Abstract [en]

    Is the field of Competitive Intelligence (CI) or Intelligence Studies (IS) a proper scientific field of study? The empirical investigation found that academics and professionals within CI and IS could not agree upon what dimensions, topics or content are handled by their own area of interest that is not covered by other areas of study. In fact, most topics listed as special for CI and IS are covered by other established scientific journals. Most topics are covered by other disciplines. The data also showed that the same group could not list any analysis that is not used by other areas of study. It shows that a majority of the analyses the respondents think are unique to their study come from the area of strategy and military intelligence. However, this does not mean that CI and IS do not have their own place or niche as a study and discipline. It is suggested here, but further investigation is encouraged, that CI and IS bring a number of unique dimensions to the social sciences.

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  • 9.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A research agenda for intelligence studies in business2016In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 6, no 1, p. 21-36Article in journal (Refereed)
    Abstract [en]

    This research paper defines the scope for a research agenda for competitive intelligence (CI), market intelligence and more generally for intelligence studies in business. Respondents in the survey defined the scope to include analysis, traditional phenomena or problems, new phenomena, trans-or cross disciplinary studies, methodological issue and industry specific studies. Respondents were also asked to come up with terms for a good definition of the study. We found that existing definitions of CI in use are overlapping with definitions of other more established fields of study, like decision sciences and marketing intelligence. Respondents agreed that it's practical to define the study in terms of understanding the external environment. In the discussion a parallel is made to the notion of surrounding world analysis and Stevan Dedijer's ideas about social intelligence. A broad discussion leads to a renewed interest for disciplines studied by the humanities as we show what has been lost in the development of the social sciences. Implications are shown and future studies suggested.

  • 10.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    A survey of users’ perspectives and preferences as to the value of JISIB - a spot-check2014In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 4, no 2, p. 61-66Article in journal (Refereed)
    Abstract [en]

    The Journal of Intelligence Studies in Business (JISIB) has performed a survey, or done a spot-check, to learn more about its users at the end of three years of publications. Users were found via the journal’s site on LinkedIn and a web-survey was sent from there as an announcement. 18 respondents answered completely. This was only 3,2% of the total member group, but we still think we can draw a number of conclusion from it, also as compared to feedback gathered during the years. Users are looking for more case study material in the articles. There is an even balance between those who think there is too much technical material and too little. The discussion about what languages to publish articles in is likely to continue. It is not given that this should be exclusively English in the future. At the same time publishing non-English articles present a number of challenges.

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  • 11.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for Technology, Innovation and Marketing Management (CTIM2).
    An overview of articles on Competitive Intelligence in JCIM and CIR2013In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 3, no 1, p. 44-58Article in journal (Refereed)
    Abstract [en]

    This paper presents an overview of fifty-one articles from the Journal of Competitive Intelligence and Management (JCIM) posted on the Strategic and Competitive Intelligence Professionals´ webpage. It also looks at sixty-tree randomly selected articles out of about 250 from the Competitive Intelligence Review (CIR), published between 1996 and 2001. The first analysis is based on a comparison with eleven different variables that have been picked out from each of the articles. Findings: The most common country where the authors’ come from is the United States of America. Sixty-one of the eighty-three authors have a higher degree, first of all MBA and/or Ph.D. North American authors have a higher degree than authors from Europe. Authors from North America have contributed with fifty-seven percent of the proposals for further research of a total of twenty-one proposals. Fourteen articles have a professional author. The rest are academic contributions. The main topic in these articles is how to develop Competitive Intelligence (CI) but also how to define CI. The articles have different methodological approaches, qualitative and quantitative. Seventy tree percent have a qualitative approach and of those there are thirty-seven percent that also have a qualitative approach. For the second analysis dedicated to CIR one clear conclusion points to the large number of articles which resulted from the introduction of the Economic Espionage Act of 1997. Most contributions at CIR come from practitioners.

  • 12.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability.
    Book review: We never expected that – a corporative study of failures in national and business intelligence by Avner Barnea2021In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 11, no 3, p. 76-79Article, book review (Refereed)
    Abstract [en]

    For JISIB Barnea has previously written about competitive intelligence in Israel (2016), about Israeli start-ups in cyber security (2018), and about how AI will change intelligence and decision-making (2020).

    The book, We never expected that – A corporative study of failures in national and business intelligence, is not on Israeli intelligence per se. Still, the best documented of the four cases presented come from the First Intifada in 1993 when Barnea was well situated to observe what was going on behind the scenes. For 27 years, until 1997, he was the Senior Official for Intelligence in the Prime Minister’s office. Since then, he has been a competitive intelligence consultant, a teacher and student of intelligence studies and since 2016 a research fellow at the National Security Studies Center, NSSC.

    The book, which is a translation of a book in Hebrew, which again builds on the author’s PhD thesis, proposes an analysis of a series ofintelligence failures. To study failures is a good way to learn. It is a good methodology, maybe the best. To present a book with both government and state failures is also a good idea from the perspective that there are bound to be fruitful parallels. So far so good.

  • 13.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
    Book review: Superforecasting: The art and science of prediction. Crown Publishers, New York, NY. Tetlock. E. Philip, Gardner, Dan (2015)2018In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 8, no 1, p. 46-53Article, book review (Other academic)
    Abstract [en]

    There are many things that are good about this book. Philip E Tetlock is a scholar with an impressive number of publications and citation. The book is well-written and easy to read, but that is also the best that can be said.

    The book falls into a long line of bestselling books that have an extravagantly attractive title that has little to do with the content, and a first chapter that is all about promises of what is to be delivered in the following pages. As such, this is all too common in the management literature in general as we have known it since the early 1980s, maybe even earlier. It throws around the names of famous people and stories people can relate to. But what is the problem with that, the reader may ask. Well the problem is that these types of management books continue to have a significant influence on practice, much more so than scientific articles or more instrumental books on intelligence analysis.  This is not a new phenomenon either but has been going on since “In search of Excellence” or maybe even longer. For the most part though these books are being discredited in the long run, but then it is too late, as their content has already been put into practice.

    For one thing there is nothing that has been presented in the book that helps explain why the project was better at predicting events than anybody else, if we are to believe that that is true. More worryingly, the book does not say how the authors and the project beat the other analysts, if it was by simply using a more vague language in its estimates or by the way correct answers were calculated. The rules of these competitions are never explained, at least not in the book.

    The main idea in the book is that if you give precise questions and ask for answers expressed in numbers for specific time frames, then you can also sit back and wait to measure the results. You will then know how good you are. That by itself is not a bad idea. Instead we are led on a series of loose threads and assumptions, by the authors who are expert analysts because they did so – “it took years” - and won. It seems like a proven way to sell consultancy, but does not convince a reader who is even half awake.

    Clearly psychology is important for decision making and forecasting, especially when confronted with social situations where an outcome is the result of the interaction and the expectations of several individuals with different interests and values. Some of these problems can be modelled using game theory, but the authors fail to see that this is only one half of the equation. The other half is what you actually know. The intelligence reality of Mr Tetlock is much like that of a psychologist in a poker game. He does not know what the other person knows but tries to guess it based on his behavior. That is a much riskier way of solving a problem than using resources to actually find out. Good intelligence is about finding out what hand was actually dealt. This will give us certainty to know how we could win the game, or at least avoid losing more money than what was in the pot. Psychology is important in knowing how the player will behave. It is this other part of the equation—that the psychological insights are valuable—that Tetlock introduces in this book.

    It’s a good suggestion to test or check guesses to learn from them, but it’s hardly a new or novel idea. It’s true that it is “astonishing” how many organizations do not check the intelligence they produce or buy, but it’s hardly a new problem or even surprising.

    The book is one in a long tradition of “hype” books which are so popular and not only in the Anglo-Saxon world, similar to Nassim Taleb’s book “Black Swan”, which the authors also refer to. You take something that is merely common sense and present it in an appealing way, such as that complete unknowns are like black swans. The reader will not have learned anything new, but old wisdom is frightfully well packaged, thus appealing. It does not help that the authors disagree with Taleb in that they think that many swans that people say are black are in fact grey (another metaphor of the same type).

    I said at the beginning that this is a good book. The reason for this is that it contains many good rules of thumb. Unfortunately, they are not listed in any single place in the book. We should break large questions into many small questions. We should make scorekeeping an integral part of intelligence analysis (p. 259). That is a simple but important lesson. Thus the book is worth reading.

  • 14.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Business intelligence, big data and theory2017In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 7, no 1, p. 4-4Article in journal (Other academic)
  • 15.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
    Developing new models for intelligence studies2019In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 9, no 1Article in journal (Other academic)
  • 16.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Economic and industrial espionage at the start of the 21st century – Status quaestionis2016In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 6, no 3, p. 51-64Article in journal (Refereed)
    Abstract [en]

    This article is a literature review where the aim is to define a status quaestionisfor the field of economic and industrial espionage. History shows how those who engage in theseactivities often are the scientifically and industrially weaker party, the party that is learning ortrying to catch up. On a global scale economic and industrial espionage can be seen as a form ofinvoluntarily sharing that has a series of positive results for economic development. On thescale of the individual businesses attacked, and for tax authorities in those countries, it is atroublesome phenomenon that must be regulated and punished. Governments must preparesociety for systematic and frequent cyberattacks. Private companies are wise to move to strictersecurity controls, which must include encryption. A number of specific research projects aresuggested throughout the article. In the literature we have identified the following agentmotives: the employee who needs money, has split loyalties, leaves angry, the occasional thieveand the professional spy.

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  • 17.
    Solberg Søilen, Klaus
    Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 1, No 1 (2011)2011In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 1, no 1, p. 4-4Article in journal (Other academic)
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  • 18.
    Solberg Søilen, Klaus
    Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 2, No 1 (2012)2012In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 2, no 1, p. 4-4Article in journal (Other academic)
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  • 19.
    Solberg Søilen, Klaus
    Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 2, No 2 (2012)2012In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 2, no 2, p. 4-4Article in journal (Other academic)
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  • 20.
    Solberg Søilen, Klaus
    Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 1 (2013)2013In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 3, no 1, p. 4-4Article in journal (Other academic)
    Abstract [en]

    JISIB has entered into an electronic licensing relationship with EBSCO Publishing. It has also been selected to appear in EBSCO’s Business Source Complete database, which according to the company publishes "Superior Academic Journals (…) with premium content of peer-reviewed, business related journals." JISIB now also fulfills the official criteria of Thomson Reuters to be cited in their ISI Web of Knowledge database. As such it has applied to be included in the database. However, by experience with other journals, we know this process can still take considerable time. After having had the journal’s first annual meeting for editors in December we would like to thank the old board members who are leaving and welcome the new ones.

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  • 21.
    Solberg Søilen, Klaus
    Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 2 (2013)2013In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 3, no 2, p. 4-4Article in journal (Other academic)
    Abstract [en]

    The sixth issue of JISIB marks the journal’s second anniversary. Again we are delighted to welcome contributions by academics from so many different countries, with so many different backgrounds. The academic contributions of our female authors continue to show also in this issue.

    If this issue should have one common theme it would be related to Brazil. It is not a special issue on Brazil, but we saw the possibility to include three articles which relates to the experience of competitive intelligence in this country. However, the first article by Sheila Wright, Christophe Bisson, and Alistair Duffy entitled “Competitive Intelligence and Information Technology Adoption of SMEs in Turkey: Diagnosing Current Performance and Identifying Barriers“ is on another topic and deals with SMEs need to improve intelligence-based output to decision-makers. Based on empirical findings the aim has been to identify and classify CI behaviour and attitudes of SMEs in Turkey. 

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  • 22.
    Solberg Søilen, Klaus
    Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 3, No 3 (2013)2013In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 3, no 3, p. 4-4Article in journal (Other academic)
    Abstract [en]

    The journal continues to draw mainly on articles presented at academic conferences on topics related to competitive intelligence. In 2013 SCIP organized a first conference in South Africa, under the leadership of ASA du Toit, the journal’s editor for Africa.

    The first article by Agostino et al. entitled “Cloud solution in Business Intelligence for SMEs –vendor and customer perspectives“ identifies key success factor for SMEs of cloud based Business Intelligence products. Most important KSFs identified in this study were the level of software functionalities, the ubiquitous access to data, responsive answers to customer support requests, handling large amounts of data and implementation cost. The study also shows that SMEs prefer industry tailored software, monthly or quarterly billings, and contact by email or phone for service.

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  • 23.
    Solberg Søilen, Klaus
    Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 4, No 1 (2014)2014In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 4, no 1, p. 4-4Article in journal (Other academic)
    Abstract [en]

    On May 3rd 2014 JISIB received an email saying it has been accepted to be indexed by SCOPUS Elsevier. Thus a vital goal for the journal has been achieved. The SCOPUS acceptance will automatically allow us to enter a number of other indexes used by different nations for their individual rankings, which we again expect will increase the number and quality of submissions. The next goal of the journal is to be accepted to Reuter’s ISI Web of Knowledge. Experience with other journals however show that this may take some time, also after official criteria are fulfilled as ISI are looking at the number of times the applicant has been cited by their existing journals. There is no reliable way to keep track of this figure from our side as Reuter’s do not say how many citations are required. Instead we will file and application during the year and keep at it with regular intervals. Open Source journals are highly appreciated by users and we are convinced that they are here to stay.

    In this issue of JISIB we have admitted a large number of opinion pieces. Opinion pieces are important to allow for a broader perspective of the field in terms of policies, adaptions of CI in foreign countries and general interest in the form of debates. It also shows the normative qualities that are present in any social science discipline.

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  • 24.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 4, No 2 (2014)2014In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 4, no 2, p. 4-4Article in journal (Refereed)
    Abstract [en]

    Like in the previous issue we have admitted a large number of opinion pieces, first of all in the form of case studies but also reviews and a survey. It is quite fitting that we present two articles with cases as case studies have been requested in a recent surveys from users of the journal.

    The first article by Christophe Bisson shows CI practices at a French regional chamber of agricultura with four departemental chambers of agricultura linked to it. A survey was used to detect seven typological strands (gathering, attitude, Technology support, IT systems, Use, Location and Identification). The paper finds that current practices are ineffective, inefficient and far from attaining goals for collective intelligence gathering.

    The second article by Najibeh Abbasi Rostami is a literature review of the BI and KM fields. In a previous issue we have discussed the relationship between CI and KM. Rostami presents the differences in the form of a number of models and summaries found in the existing literature. The articles conclude, not unexpectedly, that the literature clearly shows that a proper integration of the two functions are beneficial to organizations. More interesting the review also concludes that studies are needed to show how cultural aspects affect this dichotomy.

    The third article, the second opinion piece, is a case study by Pierre Memheld. The article illustrates a critical CI lesson through the use of a case presenting two major tire manufacturers troubled by a price war.  The article argue that intelligence failures can be caused by particular biases which may be culture related.

    The fourth article by Abdelkader Baaziz and Luc Quoniam is a discussion around “patent trolls” and Non Practicing Entities (NPE). The article is illustrated with two examples, or mini cases, from the pharmaceutical industry in two emerging countries. The article shows how the use of Web 2.0 technologies makes it easier to extract useful intelligence from patents.

    The last article by Klaus Solberg Søilen entitled “A survey of users’ perspectives and preferences as to the value of JISIB - a spot-check” show what users want from the journal JISIB. It concludes that more cases studies are requested, but it gives no credit to those who think there is too much or too little technology related material as opinions on this issue are balanced. A number of minor suggestions are presented and the survey shows that the question of editing language is not settled.

    As always we would first of all like to thank the authors for their contributions to this issue of JISIB.

    On behalf of the Editorial Board,

    Sincerely Yours,

    Prof. Dr.Klaus Solberg Søilen

    Editor-in-chief

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  • 25.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 5, No 1 (2015)2015In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 5, no 1, p. 4-4Article in journal (Other academic)
  • 26.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editorial Note Vol 5, Nr 2 (2015)2015In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 5, no 2, p. 4-4Article in journal (Other academic)
  • 27.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editor’s note2020In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 10, no 2, p. 4-5Article in journal (Refereed)
  • 28.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Editor's Note: A review of Competitive Intelligence as a discipline2015In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 5, no 3, p. 4-4Article in journal (Other academic)
    Download full text (pdf)
    fulltext
  • 29.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    How companies succeed and fail to succeed with the implementation of intelligence systems2017In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 7, no 3, p. 4-4Article in journal (Refereed)
  • 30.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    How companies work and fail to work with business intelligence2017In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 7, no 2, p. 4-4Article in journal (Other academic)
  • 31.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
    How managers stay informed about the surrounding world2019In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 9, no 1, p. 28-35Article in journal (Refereed)
    Abstract [en]

    In this paper we look at how managers and knowledge workers stay informed about the events in the outside world that affect their organizations. Data was collected using a survey of 308 subjects from around the world. A model for how managers stay informed is presented. We introduce the idea of the proprietary cloud. The findings have implications for managers who want to compare their own sources of information and improve routines for information gathering.

  • 32.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability.
    Intelligence studies as an alternative approach to the study of economics2021In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 11, no 2, p. 4-5Article in journal (Refereed)
    Abstract [en]

    The study of economics, but even business and management today, are too far removed from the reality they are trying to describe. To study economics has instead ironically become a guaranteed way not to understand much about real economics; for example, how money is created and is distributed through private banks or how the gold market works. Instead scholars know econometrics, or they adhere to some group with a favorite journal. As we know, far earlier than Adam Smith, for example with Marco Polo, at the heart of economics lies the notion of competitive advantage. In the thick books I am sifting through that notion is never lost. It’s all about understanding markets to find an opportunity or a niche.

  • 33.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability.
    Labeling or science-by-buzzwords: The semantic trap in academic research and how to get out of it2020In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 10, no 3, p. 4-7Article in journal (Refereed)
  • 34.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Making sense of the collective intelligence field: A review2019In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 9, no 2, p. 5-18Article, review/survey (Refereed)
    Abstract [en]

    The problem we want to solve is to find out what is new in the collective intelligence literature and how it is to be understood alongside other social science disciplines. The reason it is important is that collective intelligence and problems of collaboration seem familiar in the social sciences but do not necessarily fit into any of the established disciplines. Also, collective intelligence is often associated with the notion of wisdom of crowds, which demands scrutiny. We found that the collective intelligence field is valuable, truly interdisciplinary, and part of a paradigm shift in the social sciences. However, the content is not new, as suggested by the comparison with social intelligence, which is often uncritical and lacking in the data it shows and that the notion of the wisdom of crowds is misleading (RQ1). The study of social systems is still highly relevant for social scientists and scholars of collective intelligence as an alternative methodology to more traditional social science paradigms as found, for example, in the study of business or management (RQ2). © Halmstad University.

  • 35.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER). Högskolan i Halmstad.
    On the 10th anniversary of JISIB: Reflection on academic tribalism2020In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 10, no 1, p. 4-5Article in journal (Refereed)
  • 36.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Social media intelligence2018In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 8, no 2, p. 4-5Article in journal (Refereed)
  • 37.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability.
    Some personal reflections on 11 years of JISIB editorial notes and production2021In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 11, no 3, p. 4-16Article in journal (Other academic)
    Abstract [en]

    For now, this is the last issue of JISIB. The reason is that funding for Open-Source journals through NOS-HS has been halted for all journals ending in 2022. JISIB had financing through 2021. There maybe a revival of Open-Source initiatives and then it’s possible to continue if we can obtain the funds, but for now JISIB will be put on pause. JISIB came out regularly between 2011-2022, so for 11 years. For eight of these years the journal received funding from VR and NOS-HS. NOS-HS is the Joint Committee for Nordic Research Councils in the Humanities and Social Sciences. It’s a cooperation between the research councils in Denmark, Finland, Iceland, Norway and Sweden responsible for research within the Humanities and Social Sciences. We are very grateful for continuous support received from NOS-HS. It has been instrumental for the advancement of Open-Source Publishing in Sweden. The journal was started at a time when the interest for competitive intelligence (CI) was declining, during the first decade of the 21st century. Bibliometric analysis shows that JISIB has been the primary outlet for scientific articles on CI for the past decade. Most articles have been in the border between CI and business intelligence, or more specifically between software and web-solutions, web-intelligence, and social media intelligence. Some articles have been in market intelligence and other closely related areas. In France there has been a continuous interest for “intelligence economique” and in Sweden “omvärldsanalys”. We have also seen new areas emerge and some areas increase in popularity, like collective intelligence, foresight and insight (competitive and market insight). However, the core of the content is much the same despite this relabeling. It’s still about processes for providing decision makers with need-to-know information © 2021 JISIB, Halmstad University. All rights reserved

  • 38.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The argument that "there is nothing new in the competitive intelligence field"2019In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 9, no 3, p. 4-6Article in journal (Refereed)
  • 39.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The disciplines of management and IT have indeed merged: New empirical data2018In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 8, no 1, p. 4-4Article in journal (Refereed)
  • 40.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability.
    The impasse of competitive intelligence today is not a failure. A special issue for papers at the ICI 2020 Conference2020In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 10, no 2, p. 4-5Article in journal (Refereed)
  • 41.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Innovation and Sustainability, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
    The internet is leading the world towards forms of totalitarianism: How to fix the problem2021In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 11, no 1, p. 4-5Article in journal (Other academic)
    Abstract [en]

    It is difficult to imagine intelligence studies as separate from information technology as we enter thethird decade of the 21st century. The current issue of JISIB bears witness to this integration with a strong focus on big data applications. Hardly anyone today would or could do without the internet, but the project that started with USgovernment financing in the 1960s, with packet switching, and in the 1970s with ARPANET and saw commercial light in the 1990s is helping countries turn into totalitarian systems where totalitarianism is defined by a high degree of control over public and private life. Public life is influenced by hacking, troll factories, fake news/propaganda, and interference inelections. Private life is influenced by massive surveillance. To borrow the title of the book by Zuboff (2019) we now live in “the age of surveillance capitalism”. Business intelligence systems lie at the heart of this transformation, but so do artificial intelligence and robotics. And the trend is global. In the West the suppressors are mostly private monopolies (e.g. Google, Facebook), while in the Eastit is primarily the government that is snooping (e.g. China’s Social Credit System). Face recognition is likely to become as popular in the West as it is in the East. It is also easily forgotten that no city wasbetter surveilled than London, which started to build its CCTV technology in the 1960s. The system is now being updated with facial recognition, just like the one we are criticizing the Chinese for having. Some forms of surveillance may also lead to great advances in our societies, like access to government forms and statements electronically and a non-anonymous Central Bank Digital Currency (CBDC), which promises to reduce corruption and tax fraud, and could be used for easy distribution of universal basicincome (UBI). Fintech promises to be highly disruptive. We are moving into an Orwellian world of surveillance more or less voluntarily, often applauding it. “I have nothing to hide” the young man says, but then he later becomes a minister and starts to worry about the traces he has left on keyboards. The Five Eyes intelligence alliance, or any other major service, can pull out extensive analyses of behavior and personality on most of us now as we continue to exchangeour personal data for access to searches and social media, but also subscription-based services. Most Chinese think that the social credit system is a good thing. This is for much of the same reason: they believe it will not be used against them and think that they will do well. We all tend to be over optimistic about our abilities and opportunities. It’s not before we fail that the full implications of the system arefelt: lack of access, credit, housing, and no more preferential treatments. The result threatens to worsen the lack of social mobility and increase the growing conflict between the super-rich and those hundreds of millions who risk slipping from the middle class to being counted among the poor, many of whom live in the Western world. Copyright © 2021 JISIB, Halmstad University.

  • 42.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The width and scope of intelligence studies in business2016In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 6, no 1, p. 4-4Article in journal (Other academic)
    Abstract [en]

    If the last issue of JISIB was a special issue where the discipline was reflecting on itself, then this issues shows some of the width and scope of the field. The conceptual article by Nienaber and Sewdass presents a relatively new concept of workforce intelligence, and links it to competitive advantage by way of predictive analytics. The article by Solberg Søilen is an attempt to lay out a broad scientific agenda for the area of intelligence studies in business.Empirical findings come from a survey, but in the discussion the author argues for why the study should define itself as much broader than what the survey data implies, breaking out of the current dominating scientific paradigm. The article by Fourati-Jamoussi and Niamba is an updated evaluation of business intelligence tools, a frequently reoccurring topic. However, this time it is not a simple evaluation of existing software, but an evaluation by users to helpdesigners of business intelligence tools get the best efficiency out of a monitoring process. The article by Calof is an evaluation of government sponsored competitive intelligence for regional and sectoral economic development in Canada. The article concludes that it is possible tocalculate positive economic impacts from these activities. Rodríguez Salvador and Hernandez de Menéndez come back to a field that has become a specialty for Rodríguez Salvador: scientific and industrial intelligence based on scientometric patent analysis. This time she looks at bio-additive manufacturing using advanced data mining software and interviews with experts.

  • 43.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    User perspectives on business intelligence2016In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 6, no 2, p. 4-4Article in journal (Other academic)
    Abstract [en]

    The research articles in this issue are related to business intelligence in one way or another. The article by Salmas, Alebpour and Homayounvala is entitled “Identification and classification of organizational level competencies for BI success”. In their research the authors have identified competencies that can be used as a measure to evaluate an organization’s status with regards to business intelligence success. Since the study done by Adamala and Cidrin (2011) this journal has shown a strong interest in user evaluations of business intelligence systems. The article by Ghasemi and Rowshan presents a new approach to the early warning literature. Entrepreneurs are the group that more than anyone else are seeking out early insights and also rewarded by their ability to look ahead. In the literature this is known as “entrepreneurial alertness.” Science can never accept that some people are simply born entrepreneurs or have “eureka” moments: we want to understand why and how. From an intelligence perspective picking up early signals can be seen as a signal for which entrepreneurs to follow and listen to. The ability to gather data from social media through the use of BI tools should make this possible once these entrepreneurs are identified. The article by Ghasemi and Rowshan does not go in this direction, but such research would be welcome in the future. The article by Avner entitled “Study on competitive intelligence in Isreal: 2016 update” is a status report for competitive intelligence within Israeli firms. The results are compared with a study conducted by the same author in 2006. The study shows that there has been no significant change in CI practices in Israel during the past ten years. It also confirms that competitive intelligence is primarily a tool used by larger organizations. This means that Israeli companies have been slower to adopt new business intelligence software, and this is something that respondents see as a problem. The article by Solberg Søilen entitled “Users’ perception of data as a service (DaaS)” is an investigation into a new market related to business intelligence. On one hand this is a survey addressing one particular type of users—namely market intelligence (MI), competitive intelligence (CI) and business intelligence (BI) professionals and experts—and their preferences. On the other hand, this is a critical analysis about the consequences of the issues addressed by users. It is also an attempt to present DaaS in a shorter historical perspective. The case study on Qoros automotive manufacturing by Ahmadinia and Karim is an analysis of how the company could enter the European market. It has now been more than a year since JISIB decided to publish case studies as articles. The Qorors case is not only a good teaching case, but is also a good illustration of how intelligence topics can be tied to marketing questions and the larger question about competitive advantage. As always, we would above all like to thank the authors for their contributions to this issue of JISIB. Since the beginning of the year the journal has been supported by a three year grant from the Swedish Research Council (VR). This has allowed us to increase the quality in layout design and review the English grammar.

  • 44.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Users’ perceptions of Data as a Service (DaaS)2016In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 6, no 2, p. 43-51Article in journal (Refereed)
    Abstract [en]

    In this study, 190 market intelligence (MI), competitive intelligence (CI) and business intelligence (BI) professionals and experts were asked about Data as a Service (DaaS). Findings show there were few limits or restrictions on what kind of data users could imagine buying or renting, if all types of data were available. Data that is more sensitive-personal data and private data-will be difficult to buy, users think. Company secrets and most data for business-to-business (B2B) industries is especially difficult to obtain. The major concerns for DaaS from a user perspective are confidentiality, quality, reliability, security and accessibility. Besides, it is often pointed out by users that when everyone has much of the same data competition will increase. Users want to see more on company metrics, less expensive, more secure and more flexible data solutions. The analysis reveals that the ethical dimension are a major concern as DaaS develops. An extensive discussion follows, which also addresses new points.

  • 45.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    What role does technology play for intelligence studies at the start of the 21st century?2016In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 6, no 3, p. 4-4Article in journal (Other academic)
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  • 46.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Why care about competitive intelligence and market intelligence?: The case of Ericsson and the Swedish Cellulose Company2017In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 7, no 2, p. 27-39Article in journal (Refereed)
    Abstract [en]

    This article tries to show the importance of the competitive intelligence (CI) and market intelligence (MI) function by describing developments in two quite different Swedish multinational companies. We see how top management can become the problem when the company is struggling to compete and how this affects the intelligence function. In the analysis we compare the intelligence function in private companies with those of state and military organizations and draw historical parallels. Moreover, the cases show what an important role competitive and market intelligence continue to play in the age of information, especially during the past decade.

  • 47.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Why the social sciences should be based in evolutionary theory: the example of geoeconomics and intelligence studies2017In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 7, no 1, p. 5-37Article in journal (Refereed)
    Abstract [en]

    This article gathers arguments for why the social sciences should be based in evolutionary theory by showing the shortcomings of the current paradigm based on the study of physics. Two examples are used, the study of intelligence studies and geoeconomics. After a presentation of the geoeconomics literature and an explanation of what the organic view of the social sciences is, we follow the study of economics as it developed after the Second World War to see where it went wrong and why.

  • 48.
    Solberg Søilen, Klaus
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Why you should be interested in intelligence studies2018In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 8, no 3, p. 4-8Article in journal (Refereed)
  • 49.
    Solberg Søilen, Klaus
    et al.
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Hasslinger, Anders
    Factors shaping vendor differentiation in the Business Intelligence software industry2012In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 2, no 3, p. 48-54Article in journal (Refereed)
    Abstract [en]

    This paper is investigating, through a mixed-method research combining interviews and an online survey, how BI vendors differentiate themselves when it comes to application integration, security issues and pricing strategies. The conclusion is that BI vendors differentiated themselves mainly by having individual definitions of what BI is. Buyers are therefore advised to compare vendors through the vendor’s definition of Business Intelligence. Security issues were mainly user centric and pricing strategies implied that vendors approach buyers in a similar way where they offered standardized software bundles that would require some degree of customization in order for the buyer to derive the maximum benefit from the applications. It can be deduced from the obtained results that most competitive BI vendors are acting more homogenous towards buyers when they offer their products and handle customers, compared to niche BI vendors. 

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    Factors Shaping...
  • 50.
    Solberg Søilen, Klaus
    et al.
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    Tontini, Gerson
    FURB, Blumeanau, Brazil.
    Aagerup, Ulf
    Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).
    The perception of useful information derived from Twitter: A survey of professionals2017In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 7, no 3, p. 50-61Article in journal (Refereed)
    Abstract [en]

    In this study we gathered data from 220 professional users of information via a survey. Twitter is perceived as a service for useful information but not for the reason one may expect, not because the content of the tweets give valuable information, but because of what can be derived and extracted from the information that is being tweeted and not tweeted. Professional users are aware that tweets are being manipulated by communication departments so they adjust for this in their understanding of the content that is being delivered. For the same reason “fake news” is not seen as a problem either by professionals. Twitter is seen as valuable alongside other social media software (additional software solutions) and used directly together with other software (integrated software solutions). As a stand-alone service it is found to be of less value to experienced users and there are no signs that Twitter is a valuable tool for learning. 

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