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Genres in Action: Negotiating Genres in Practice
Viktoria Institute, Gothenburg, Sweden.ORCID iD: 0000-0002-6453-3653
Viktoria Institute, Gothenburg, Sweden.ORCID iD: 0000-0003-0616-122X
1999 (English)In: Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences, 1999. HICSS-32. (Volume:Track2), Los Alamitos, Calif.: IEEE Computer Society, 1999, Vol. Track2Conference paper, Published paper (Refereed)
Abstract [en]

Presents the initial findings of a genre-based case study at a large Swedish company, with a record of early use of internal e-mail (1982). The design of the particular e-mail system was closely mapped to the organizational hierarchy. One of our informants kept one week of incoming e-mail messages. We then asked questions about each message and how it related to the work of the informant and to the organization. Based on the messages and the interviews, we clustered the messages into different genres. Most of the literature on genres of organizational communication has focused on the genres themselves, e.g. e-mail messages constituting different instances of genres. We found, however, that many messages, rather than being instances of genres, were part of informal conversations. In these conversations, however, it was common to discuss and negotiate which genres were appropriate to use in different situations. © 1999 IEEE

Place, publisher, year, edition, pages
Los Alamitos, Calif.: IEEE Computer Society, 1999. Vol. Track2
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hh:diva-29948DOI: 10.1109/HICSS.1999.772655Scopus ID: 2-s2.0-0032740058ISBN: 0-7695-0001-3 OAI: oai:DiVA.org:hh-29948DiVA: diva2:877767
Conference
32nd Annual Hawaii International Conference on System Sciences, HICSS-32, Maui, HI, USA, 5-8 January, 1999
Projects
Genres of Organizational Learning
Note

This research was financed by Volvo Research Foundation, Volvo Educational Foundation, and Dr. P.G. Gyllenhammar Research Foundation through the project “Genres of Organizational Learning”.

Available from: 2015-12-07 Created: 2015-12-07 Last updated: 2015-12-15Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
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  • nn-NB
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Output format
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