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Modeling Antecedents in Trust-Commitment Vendor Relationships
University of Northern Colorado, Greeley, Colorado, USA.
Kennesaw State University, Kennesaw, Georgia, USA.
Oslo School of Management, Oslo, Norway.
Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for International Marketing and Entrepreneurship Research (CIMER).ORCID iD: 0000-0002-8194-2053
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2015 (English)In: Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress, Cham: Springer, 2015, 321-321 p.Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

The primary purpose of this study is to examine the importance of selected antecedents (i.e., cooperation, coordination, and relationship investments) in a commitment-trust vendor relationship model. Collaboration in organizations often is not effective in relationships between purchasers and vendors because cooperation, coordination and relationship investment are lacking. Research on these constructs is very limited in interorganizational research, so this study is unique, therefore, in examining antecedents in a trust-commitment relationship model. Following examination of both first and second order modeling approaches, findings show the influence of these antecedents on trust and commitment, and ultimately vendor relationship satisfaction. All three antecedents are positively related to the higher order management factors construct, and in turn to both trust and commitment, with the stronger relationship being to commitment. Commitment and trust are both positively related to relationship satisfaction. The direct relationship from trust to satisfaction is strongest, but there is evidence of partial mediation through the indirect relationship from trust to commitment and then to satisfaction.

Place, publisher, year, edition, pages
Cham: Springer, 2015. 321-321 p.
Series
Developments in Marketing Science: Proceedings of the Academy of Marketing Science, ISSN 2363-6165
Keyword [en]
Trust, commitment, satisfaction, relationship
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hh:diva-29042DOI: 10.1007/978-3-319-29877-1_65ISBN: 978-3-319-29876-4 ISBN: 978-3-319-29877-1 OAI: oai:DiVA.org:hh-29042DiVA: diva2:842328
Conference
2015 Academy of Marketing Science, World Marketing Congress, Rediscovering the Essentiality of Marketing, Bari, Italy, July 14–18 2015
Available from: 2015-07-19 Created: 2015-07-19 Last updated: 2016-06-29Bibliographically approved

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Svensson, GöranAndersson, SvanteAwuah, Gabriel
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NB
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More languages
Output format
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