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Changing Boundaries in Virtual (Open) Innovation Work
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0001-8409-7628
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0002-6453-3653
2014 (English)In: Proceedings of the 20th Americas Conference on Information Systems, 2014Conference paper, Published paper (Refereed)
Abstract [en]

Co-creation and open innovation is changing the context for virtual work and the role of culture in boundary spanning. Organizations that are opening up to embrace a more open way of innovating often meet heterogeneous stakeholders. Culture in IS research is often analyzed on an organizational level, however, boundary spanning in innovation work calls for theorizing culture on several levels. This study addresses the role of culture in a boundary spanning innovation project within the newspaper industry where end-users and newspaper representatives collaborated to design a new e-service.We apply grid-group theory to unfold the complexity of virtual open innovation and conclude that stakeholders from both inside and outside the organization need to cross cultural boundaries to align themselves with other actors in order to help facilitate collaboration. The findings indicate that boundary spanners move between cultural positions based on differing cultural values in relation to other involved stakeholders.

Place, publisher, year, edition, pages
2014.
Keyword [en]
Co-creation, Open Innovation, Boundary Spanning, Cultural Theory
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hh:diva-27320Scopus ID: 2-s2.0-84905974705OAI: oai:DiVA.org:hh-27320DiVA: diva2:773453
Conference
20th Americas Conference on Information Systems, AMCIS 2014, Savannah, GA, United States, 7-9 August, 2014
Available from: 2014-12-19 Created: 2014-12-19 Last updated: 2015-09-29Bibliographically approved

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Ebbesson, EsbjörnBergquist, Magnus
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf