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Icke verbal kommunikation i vårdmötet
Halmstad University, School of Social and Health Sciences (HOS).
Halmstad University, School of Social and Health Sciences (HOS).
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Nonverbal communication in healthcare (English)
Abstract [sv]

Icke verbal kommunikation förekommer i vårdmöten dagligen. Den kan vara omedveten och otydlig vilket kan göra patienten förvirrad och stressad. Informationen som patienten får av sjukvårdspersonal uttrycks både med verbal och icke verbal kommunikation. i mötet kan icke verbal kommunikation ge stöd och trygghet i omvårdnaden för patienten. Syftet med studien var all belysa sjukvårdspersonalens icke verbala kommunikation i relationen till patienten. Studien utfördes som en systematisk litteraturstudie där resultatet baserades på fjorton vetenskapliga artiklar. De var inhämtade från databaser relevanta för omvårdnadsforskning. Resultatet indikerade att icke verbal kommunikation är ett redskap i vårdmötet. Då kommunikationsprocessen även fortlöper utan ord kan icke verbal kommunikation uttryckas på många olika sätt, däribland tonläge, beröring, gestikulering och kroppsspråk. Det påvisar betydelsen av icke verbal kommunikation för relationen. Det verbala får en djupare förståelse med hjälp av det icke verbala och det kan stärka relationen mellan sjukvårdspersonal och patient. Forskning visar på att sjukvårdsyrkena behöver bredda sin utbildning av icke verbal kommunikation för att optimera vårdmötet. Även mer forskning behövs inom icke verbal kommunikation.

Abstract [en]

Nonverbal communication occurs in healthcare daily. It may be unconscius and unclear, and it may make the patient confused and stressed. The information that the patient receive from the medical staff, can be expressed in both nonverbal and verbal communication. Under the meeting the patient can feel support and security through nonverbal communication. The purpose of this study was to elucidate professional's nonverbal communication in relation to the patient. It was conducted as a literature study where the results were based on fourteen scientific articles. They were retrieved from databases, relevant to nursing research. The results indicate that nonverbal communication is a tool in health care encounter. When the communication process continues even without words, nonverbal communication is expressed in many different ways. There, in among other, the tone, touch, gestures and body language. It demonstrates the importance of nonverbla communication in the relationship. The verbal get at deeper understanding through the nonverbal and it can streghten the relationship between the health professional and patient. Research shows that the medical profession needs to broaden its training of nonverbal communication to optimize the health care encounter. Although more research is needed on the subject.

Place, publisher, year, edition, pages
2014. , p. 12
Keywords [en]
Nonverbal communication, patient, healthcare, body language, communication, nursing
Keywords [sv]
Icke verbal kommunikation, kommunikation, patient, vårdpersonal, kroppspråk, omvårdnad
National Category
Nursing
Identifiers
URN: urn:nbn:se:hh:diva-25393OAI: oai:DiVA.org:hh-25393DiVA, id: diva2:718652
Subject / course
Nursing
Supervisors
Examiners
Available from: 2014-06-02 Created: 2014-05-21 Last updated: 2014-06-02Bibliographically approved

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CiteExportLink to record
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Citation style
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