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Co-constructing Child Personas for Health-Promoting Services with Vulnerable Children
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0002-2791-6647
Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI).ORCID iD: 0000-0003-4438-6673
Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI).ORCID iD: 0000-0002-3576-2393
2014 (English)In: CHI '14 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Toronto, ON, Canada: ACM Press, 2014, 3767-3776 p.Conference paper, Published paper (Refereed)
Abstract [en]

The availability of health-promoting resources for young children diagnosed with cancer who are transitioning from intensive care to everyday life is limited. In the context of designing digital peer support services for children who are considered vulnerable due to clinical and age-related aspects, there are several challenges that put critical requirements on a user-centered design process. This paper reports on a new method for co-constructing child-personas that are tailored for developing health-promoting services where empirical data is restricted due to practical and ethical reasons. In particular, we are proposing to focus children design workshop sessions on salutogenesis, and complement this with a pathogenic perspective by interviewing healthcare professionals and parents. We also introduce the use of proxy personas, and redemption scenarios in the form of comicboards, both collaboratively constructed by children and designers through storytelling. By applying four progressive steps of data collection and analysis we arrive at authentic child-personas that can be used to design and develop health-promoting services for children in vulnerable life stages.

Place, publisher, year, edition, pages
Toronto, ON, Canada: ACM Press, 2014. 3767-3776 p.
Keyword [en]
Digital peer support, personas, participatory design, interaction design, user experience, social interaction, vulnerable children, methodology
National Category
Interaction Technologies
Identifiers
URN: urn:nbn:se:hh:diva-25165DOI: 10.1145/2556288.2557115Scopus ID: 2-s2.0-84900406103ISBN: 978-1-4503-2473-1 (print)OAI: oai:DiVA.org:hh-25165DiVA: diva2:714341
Conference
32nd Annual ACM Conference on Human Factors in Computing Systems (CHI 2014), Toronto, ON, Canada, 26 April-1 May, 2014
Projects
CHIPS
Funder
Swedish Research Council FormasKnowledge FoundationVINNOVA
Note

We thank Susanne Lindberg and Eva-Lena Einberg for their contribution to planning, implementation, and analysis of interviews and workshops. We also thank our children and adult research participants and gratefully acknowledge the grants from the Swedish Research Council, the Swedish Research Council Formas, the Swedish Childhood Cancer Society, the Knowledge Foundation, and the Swedish Governmental Agency for Innovation Systems (Vinnova).

Available from: 2014-04-27 Created: 2014-04-27 Last updated: 2017-03-24Bibliographically approved

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CiteExportLink to record
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Citation style
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