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An Investigation of Intended and Real Use of a Research Web Health Portal and Its Implementation
Department of Psychology, University of Gothenburg, Gothenburg, Sweden. (Ps Young Support)
Department of Education, Communication and Learning, University of Gothenburg, Gothenburg, Sweden.
Halmstad University, School of Health and Welfare, Centre of Research on Welfare, Health and Sport (CVHI), Health promotion and disease prevention. Institute of Health and Care Science, University of Gothenburg, Gothenburg, Sweden. (Ps Young Support)
Department of Medical and Health Sciences, Linköping University, Linköping, Sweden.
2014 (English)In: Electronic Journal of Health Informatics, ISSN 1446-4381, E-ISSN 1446-4381, Vol. 8, no 1, article id e8Article in journal (Refereed) Published
Abstract [en]

Participatory design (PD) projects involve prospective users as co-designers in a process where the design object emerges through several iterations. However, the result of such a process can only partly anticipate how the future real users will use the designed object. For this reason, its actual use needs to be investigated. The present study investigated the relationship between intended use and real use in two web-based health support systems in order to explore the conditions for redesign. The dependency between intended use and real use was found to be weak. Rather, the real use was dependent on 1) the context of use and 2) the needs or interest of the users. We conclude that redesign should be based on continuous use of web metrics collected in natural settings and by involving users on a recurring basis. While a web health portal must have an agenda it is important to adapt thing design to use design, why redesign in essence will become an adaptation to user needs. ©Copyright of articles originally published in www.eJHI.net under the Creative Commons Attribution 3.0 License is retained by the authors.

Place, publisher, year, edition, pages
Melbourne, Victoria: Health Informatics Society of Australia (H I S A) Ltd. , 2014. Vol. 8, no 1, article id e8
Keyword [en]
Intended use, real use, redesign, web health portal, web metrics
National Category
Nursing
Identifiers
URN: urn:nbn:se:hh:diva-25152Scopus ID: 2-s2.0-84896382742OAI: oai:DiVA.org:hh-25152DiVA: diva2:714157
Note

The study was funded by the Vårdal Institute (the Swedish Institute for Health Sciences) and Vinnvård (several funders supporting health research).

Available from: 2014-04-25 Created: 2014-04-25 Last updated: 2017-12-05Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
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  • de-DE
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More languages
Output format
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