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Architectural Characteristics of Digital Services Enabled by Embedded Technology: A Study on Remote Diagnostics Services
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab). University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0000-0002-6453-3653
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0001-9439-0764
2014 (English)In: Proceedings of the 47th Annual Hawaii International Conference on System Sciences: 6-9 January 2014: Waikoloa, Hawaii / [ed] Ralph H. Sprague, Jr., Los Alamitos, CA: IEEE Computer Society, 2014, p. 3909-3918Conference paper, Published paper (Refereed)
Abstract [en]

In this paper, we characterize the architecture of digital services that are enabled by embedded technology. Digitalization with embedded technology in physical products has become a common phenomenon. In spite of growing instance of such digitalization, little is known about the architectural characteristics of digital services enabled by embedded technology. Based on a research on vehicular remote diagnostics services, we characterize the architecture of such digital services. Following the framework on layered modular architecture continuum, our findings provide the following architectural characteristics: i) the architecture of the digital services spans along the layered modular architecture continuum, ii) the application program of the digital services is simultaneously de-coupled and partly coupled with the embedded devices, iii) there exist layers within layer of the digital services, iv) application program layer of the digital services is a closed innovation platform. © 2014 IEEE

Place, publisher, year, edition, pages
Los Alamitos, CA: IEEE Computer Society, 2014. p. 3909-3918
Keyword [en]
Computer architecture, Vehicles, Technological innovation, Sensors, Educational institutions, Maintenance engineering, Computers
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-24881DOI: 10.1109/HICSS.2014.485ISI: 000343806604005Scopus ID: 2-s2.0-84902268962ISBN: 978-1-4799-2505-6 (print)ISBN: 978-1-4799-2504-9 (electronic)OAI: oai:DiVA.org:hh-24881DiVA: diva2:706103
Conference
47th Hawaii International Conference on System Sciences (HICSS), Waikoloa, Hawaii, USA, 6-9 January, 2014
Note

Article number: 6759087

Available from: 2014-03-19 Created: 2014-03-19 Last updated: 2018-01-11Bibliographically approved
In thesis
1. Service Logic in Digitalized Product Platforms: A Study of Digital Service Innovation in the Vehicle Industry
Open this publication in new window or tab >>Service Logic in Digitalized Product Platforms: A Study of Digital Service Innovation in the Vehicle Industry
2015 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The digitalization of products has become an important driver for service innovation in manufacturing firms. The embedding of digital technology in previously non-digital products creates digitalized product platforms that enable digital service innovation. Digital service innovation offers new business opportunities for manufacturing industries, as well as challenges established premises for value creation.  While digital service innovation can be found in many manufacturing industries, this thesis studies service logic in digitalized product platforms in the vehicle industry.

Existing Information Systems (IS) literature presents challenges in digital service innovation relating to value, architecture, and generativity. The design of the architecture of digitalized product platforms requires the identification and combination of digital and non-digital assets. Understanding the architectural aspects is useful in digital service innovation. Moreover, with growing instances of generative digital technologies, it is challenging to develop strategies to leverage generativity for service design in digitalized product platforms. While digital technologies are embedded in products, the role of technology-embeddedness in value creation of digital services is relatively unexplored. Drawing on these challenges, this thesis describes and conceptualizes the underlying premises brought by the architecture and generativity to the value creation of services in digitalized product platforms. The research question addressed in this thesis is: What are the underlying premises for services in digitalized product platforms?

To address the question, an interpretive qualitative research approach was adopted in a collaborative research project concerning services enabled by digitalization of vehicles. Drawing on digital innovation and service literature, this thesis presents a theoretical perspective on the role of the architecture and generativity of digitalized product platforms for value creation of digital services. This perspective is conceptualized as underlying premises for this specific class of services. The premises frame the service logic in digitalized product platforms and provide a ground for understanding services in digitalized product platforms in relation to value dimensions, architecture and generativity. The premises are based on five concepts: value-in-architecture, value-in-connectivity, fundamental asset for value creation, mutual dependence of modular and layered modular assets, and re-evaluation of value propositions. The proposed premises offer a basis for understanding value creation of this class of services, and guidance for manufacturing firms designing digitalized product platforms.

Place, publisher, year, edition, pages
Göteborg: Göteborgs universitet, 2015. p. 138
Series
Gothenburg Studies in Informatics, ISSN 1400-741X ; 50
Keyword
digital services, premises, digital service innovation, digitalized product platforms, service logic
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-29574 (URN)978-91-982069-5-1 (ISBN)
Public defence
2015-09-28, O103, Kristian IV:s väg 3, Halmstad, 10:00 (English)
Opponent
Supervisors
Funder
VINNOVA
Available from: 2015-10-06 Created: 2015-10-05 Last updated: 2018-01-11Bibliographically approved

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Bergquist, MagnusÅkesson, Maria

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