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Knowledge Management systems and Human Resource Management policies for Innovation benchmarking: a study at ST Ericsson
Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL), Centre for Technology, Innovation and Marketing Management (CTIM2).ORCID iD: 0000-0002-2427-3148
Regional University of Blumenau, Businness Management School, Blumenau, Brazil.ORCID iD: 0000-0002-7430-562X
2013 (English)In: International Journal of Innovation Science, ISSN 1757-2223, Vol. 5, no 3, 159-171 p.Article in journal (Refereed) Published
Abstract [en]

This paper shows in theory how a knowledge management system can be built as a human resource management (HRM) function. The solution builds on the notion of innovation benchmarking. A case study from the company ST Ericsson illustrates the discrepancy between what the company needs to do and what the HRM function is able to support when it comes to innovation. The study shows the ability of employees in the company to innovate within key success factors. More worryingly, it also shows key areas where the company is not able to compete and where it is not getting any support from the HRM function. At the end, we identify a number of directions for future research in the field of innovation benchmarking as it relates to HRM policies.

Place, publisher, year, edition, pages
Brentwood, Essex: Multi-Science Publishing, 2013. Vol. 5, no 3, 159-171 p.
Keyword [en]
Ericsson, Key success factors, Knowledge management system, Resource management policy
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hh:diva-24092Scopus ID: 2-s2.0-84884611813OAI: oai:DiVA.org:hh-24092DiVA: diva2:676134
Available from: 2013-12-05 Created: 2013-12-05 Last updated: 2017-04-03Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
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Language
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