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A User Driven Design Approach to Creating UGC Services – Challenging the Newspaper Industry
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0001-8409-7628
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
2013 (English)In: Human Interface and the Management of Information Information and Interaction Design: 15th International Conference, HCI International 2013 Las Vegas, NV, USA, July 2013 Proceedings, Part I / [ed] Sakae Yamamoto, Berlin: Springer Berlin/Heidelberg, 2013, Vol. 8147, p. 187-196Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents a user driven approach to creating user generated content services together with newspaper representatives and researchers in a Living Lab setting. Two cases are discussed, one with creating city district blogs and one with creating a site for un-employed youth. In each case both situated and distributed design activities were conducted, and the paper discusses the challenges with this approach. As the newspaper industry traditionally designs their services in-house from their own ideas and thereafter tests them with their readers, a user driven approach by readers was very challenging. However, the newspaper representatives also found it rewarding to embrace their ideas. The participating readers were very active in the situated activities but only a few continued the same activity online. The paper concludes by proposing a model for how to view the changing role of a researcher or facilitator in these types of setting. © 2013 Springer-Verlag Berlin Heidelberg.

Place, publisher, year, edition, pages
Berlin: Springer Berlin/Heidelberg, 2013. Vol. 8147, p. 187-196
Series
Lecture Notes in Computer Science, ISSN 0302-9743 ; 8147
Keywords [en]
user generated content, newspaper industry, user driven, co-design
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hh:diva-23724DOI: 10.1007/978-3-642-39209-2_22Scopus ID: 2-s2.0-84880877668ISBN: 978-3-642-39208-5 (print)ISBN: 978-3-642-39209-2 (electronic)OAI: oai:DiVA.org:hh-23724DiVA, id: diva2:653894
Conference
HCI International, 15th International Conference, Las Vegas, NV, USA, July 2013
Projects
SociaLL
Funder
Knowledge Foundation
Note

Funding: KK-foundation and the NordForsk LILAN programme through LoCoMedia and the SociaLL project.

Available from: 2013-10-07 Created: 2013-10-07 Last updated: 2018-03-22Bibliographically approved

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Ebbesson, EsbjörnIhlström Eriksson, Carina

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
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Language
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  • Other locale
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Output format
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