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Exploring Social Aspects Influence on Change in Network Relationships: A Case Study of Digital Innovation
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
2012 (English)In: International Journal of Social and Organizational Dynamics in IT, ISSN 2155-6334, E-ISSN 2155-6342, Vol. 2, no 4, 14-33 p.Article in journal (Refereed) Published
Abstract [en]

Digital innovation processes are becoming more and more networked, and actors are growing dependent oneach other’s competences, resources and knowledge. In networks developing digital innovation actors needto identify, mobilize, and integrate diverse and heterogeneous knowledge resources to be able to innovatesuccessfully. Social aspects are important where heterogeneous actors connect, negotiate, and adjust to eachother’s perspectives. The aim of this paper is to explain how social aspects such as trust, commitment andpower, influence changes in relationships in digital innovation networks. A case study approach was selectedto study events involving multiple actors in an innovation and development project aimed at introducingtechnology that aids elderly, home care personnel and next of kin by improving the management of homecare visits. Based on the authors’ findings they present a model for how social aspects influence changes inrelationships and conclude by making six propositions. Copyright © 2012, IGI Global.

Place, publisher, year, edition, pages
Hershey, PA: IGI Global, 2012. Vol. 2, no 4, 14-33 p.
Keyword [en]
Digital Innovation, Facilitation, Health Technology, Heterogeneous Actors, Innovation Process, Network Dynamics, Network Relationships, Social Aspects
National Category
Other Social Sciences
Identifiers
URN: urn:nbn:se:hh:diva-21626DOI: 10.4018/ijsodit.2012100102OAI: oai:DiVA.org:hh-21626DiVA: diva2:610673
Available from: 2013-03-12 Created: 2013-03-12 Last updated: 2017-04-18Bibliographically approved
In thesis
1. Digital Innovation: Orchestrating Network Activities
Open this publication in new window or tab >>Digital Innovation: Orchestrating Network Activities
2015 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Digitization of analogue everyday artifacts, i.e. when physical products are equipped with digital capabilities, has a profound impact on today’s society. Some examples of these digital innovations aimed at consumer markets are the “connected” car, the digitized television set, and in the near future, digitized IKEA furniture. Digital innovation provides endless opportunities for providing value adding products and services. However, in digital innovation there is a need to find new ways of organizing network activities, i.e. activities such as e.g. production and translation of knowledge and enrollment of actors. These activities need to embrace and build on the networked aspects and the complexity inherent to digital innovation. This requires network activities that can overcome challenges with the ambiguous and messy characteristics of digital innovation. In this thesis, I propose that the theoretical perspective of network orchestration can enlighten fruitful ways to address challenges that are encountered when organizing network activities in digital innovation. Inspired by practical challenges with digital innovation, as well as contemporary calls for research within IS, this thesis investigates: How can network activities be orchestrated in digital innovation? Two cases of digital innovation aimed at consumer markets are studied. The first case concerns the digitization of the newspaper. The second case regards the digitization of door locks. Literature about digital innovation is used to understand the context of the studied phenomenon. Furthermore, theories about network orchestration as well as activities in innovation are used as a theoretical framework to help answer the research question. The thesis is based on an interpretative perspective where a multi-method approach has been applied to address the research question. The contribution is divided into two different parts. The first part presents four categories of empirically derived network activities that address socio-technical challenges with organizing digital innovation. The second part is a proposed model detailing orchestration of network activities in digital innovation. The model is based around the four suggested categories of network activities: (1) Supporting flexible innovation networks, (2) Production and translation of layered architectural knowledge, (3) Addressing heterogeneous user communities, and (4) Harnessing generativity to leverage value. The categories of network activities can be viewed as building blocks for the orchestration process. By emphasizing both a proactive and a reactive way of orchestrating digital innovation, the model proposes a means for organizations to address the ambiguity and complexity of digital innovation.

Place, publisher, year, edition, pages
Göteborg: Göteborgs universitet, 2015. 177 p.
Series
Gothenburg studies in informatics, ISSN 1400-741X ; 49
Keyword
digital innovation, network activities, orchestration, innovation network, Living Lab, digital technology
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-29725 (URN)978‐91‐982069‐4‐4 (ISBN)
Public defence
2015-09-25, IT Faculty, House Patricia, Torg Blå (4th floor), Forskningsgången 6, Göteborg, 13:15 (English)
Opponent
Supervisors
Available from: 2015-11-09 Created: 2015-11-05 Last updated: 2015-11-09Bibliographically approved

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