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A comparative analysis of learning curves: Implications for new technology implementation management
Institute for Innovation and Technology Management, Ryerson University, 55 Dundas Street West, 9 Floor, Room 3-089, Toronto, Ontario, Canada M5B 2K3.
Institute for Innovation and Technology Management, Ryerson University, 55 Dundas Street West, 9 Floor, Room 3-089, Toronto, Ontario, Canada M5B 2K3.
Department of Mathematics Ryerson University, Toronto, Canada.
2010 (English)In: European Journal of Operational Research, ISSN 0377-2217, Vol. 200, no 6, 518-528 p.Article in journal (Refereed) Published
Abstract [en]

New technology implementation projects are notoriously over time and budget resulting in significant financial and strategic organizational consequences. Some argue that inadequate planning and management, misspecification of requirements, team capabilities and learning contribute to cost and schedule over runs. In this paper we examine how learning curve theory could inform better management of new technology implementation projects. Our research makes four important contributions: (1) It presents a comparative analysis of learning curves and proposes how they can be used to help ERP implementation planning and management. (2) Based on empirical data from four ERP implementation projects, it provides illustrations of how managers can apply the curves in different project situations. (3) It provides a theoretical basis for empirical studies of learning and ERP (and other IT) implementations in different organizational settings. (4) It provides empirical justification for the development of learning curve theory in IT implementation. Crown Copyright © 2009.

Place, publisher, year, edition, pages
Amsterdam: Elsevier, 2010. Vol. 200, no 6, 518-528 p.
Keyword [en]
Information systems implementation, Learning curve models, Organization learning, Project management
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-20895DOI: 10.1016/j.ejor.2009.01.010ISI: 000270647100018Scopus ID: 2-s2.0-69249215369OAI: oai:DiVA.org:hh-20895DiVA: diva2:587081
Available from: 2013-01-14 Created: 2013-01-14 Last updated: 2013-01-17Bibliographically approved

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Ngwenyama, Ojelanki K.
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CiteExportLink to record
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Citation style
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