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Boundary dialogues in user-centric innovation
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
University West, Trollhättan, Sweden.
2012 (English)In: 18th Americas conference on information systems 2012: Seattle, Washington, USA, 9-12 August 2012, Vol. 4, Red Hook: Curran Associates, Inc., 2012, Vol. 4, 2910-2919 p.Conference paper, Poster (with or without abstract) (Refereed)
Abstract [en]

This paper is based on a user-centric innovation project, Free2Ride, which is seen as an example of community interaction that overcomes boundaries. Free2Ride aimed at developing a piece of ICT safety equipment consisting of a sender (on the horse) and a receiver (application in a smartphone) to be used by equestrian club members during their everyday riding activities. We will answer the research question of what the characteristics of a boundary dialogue in user-centric innovation activities are. The aim of the paper is to propose a model describing the characteristics of boundary dialogue in user-centric innovation that involve different communities of practices such as ICT developers, users and researchers. We applied a combination of research approaches consisting of action research and engaged scholarship approach. The theoretical framework for analyzing our findings is communities of practices with a specific interest in boundary spanning and learning dialogues. Our contribution is a model describing the characteristics of boundary dialogues in user-centric innovation. An important element of that model is the mental wandering, inwards and outwards, by core members in a community. We discuss the temporal as well as the symbolic nature of the mental wandering during the boundary dialogue in user-centric innovation activities. © (2012) by the AIS/ICIS Administrative Office All rights reserved.

Place, publisher, year, edition, pages
Red Hook: Curran Associates, Inc., 2012. Vol. 4, 2910-2919 p.
Keyword [en]
Boundary dialogue, Community of practice, Equestrian clubs, Innovation, User-centric
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-19392Scopus ID: 2-s2.0-84877866467ISBN: 9781622768271 (print)ISBN: 1622768272 (print)OAI: oai:DiVA.org:hh-19392DiVA: diva2:548569
Conference
AMCIS 2012, 18th Americas Conference on Information Systems, Seattle, Washington, USA, August 9-11, 2012
Available from: 2012-08-31 Created: 2012-08-31 Last updated: 2017-04-24Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf