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Evaluating Business Intelligence Software: Testing the SSAV Model
Blekinge Inst Technol, Dept Management, Karlskrona, Sweden.
Blekinge Inst Technol, Dept Management, Karlskrona, Sweden.ORCID iD: 0000-0002-2427-3148
Nijmegen School of Management, Netherlands.
Nijmegen School of Management, Netherlands.
2009 (English)In: ECIS 2009: Third European Competitive Intelligence Symposium / [ed] Hoppe, M, Solberg-Soilen, K, Hamrefors, S, Västerås/Eskilstuna: Mälardalens Universitet , 2009, 238-251 p.Conference paper, Presentation (Refereed)
Abstract [en]

Choosing the right Business Intelligence (BI) software is critical to increasing productivity and effectiveness in organizations today. At the same time it is a very elaborating and complex process to choose the right software due to the fact that a large number of BI products exist on the market, which are quite different and updated frequently. The objective of this study is to develop and test a model for the evaluation of BI Software. The findings of the study revealed that it is difficult to declare what is the most competitive BI software as what is good for one user might not be good for another depending on their different business needs. Having said that the study initiated a new classification of BI Software vendors depending on the degree to which they comply with the functions in the Competitive Intelligence (CI) cycle. The software tested was divided into five categories: Fully complete, Complete, Semi Complete, Incomplete and Insubstantial. We conclude that the SSAV (Solberg Soilen, Amara, Vriens) Model Together with some proposed non technological variables and a classification developed can be used as a user's selection tool for deciding which BI Software to purchase.

Place, publisher, year, edition, pages
Västerås/Eskilstuna: Mälardalens Universitet , 2009. 238-251 p.
Keyword [en]
Business intelligence, Software evaluation, Competitive intelligence, SSAV model
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hh:diva-18043ISI: 000283647000019OAI: oai:DiVA.org:hh-18043DiVA: diva2:534535
Conference
3rd European Competitive Intelligence Symposium (ECIS 2009), Stockholm, Sweden, June 11-12, 2009
Available from: 2012-06-18 Created: 2012-06-18 Last updated: 2014-11-24Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf