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The Dynamics of Interaction: Exploring a Living Lab Innovation Process from a Community of Practice Perspective
Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
University West, Trollhättan, Sweden.
2011 (English)Conference paper, Published paper (Refereed)
Abstract [en]

This paper is based on a living lab project, which is an open, user-centric, innovation approach, where several actors from industry, user groups and academia are involved. The research question is: How can interaction dynamics be understood in a living lab innovation process? We applied an action-oriented research approach, where the empirical results are from The Find Project (TFP), which aim is to customize an ICT product based on the needs of a user group. The findings are analyzed from a community of practice perspective where three different communities, i) researchers from Halmstad Living Lab (HLL), ii) ICT developers (ICTD) and iii) next of kin of demented elderly persons (NOKD), represented the unit of analysis. We identified situations and activities that played a vital role for the innovation process in terms of boundary interaction dynamics. The contribution of our research to innovation theory is a combination and further exploration of the boundary spanning and communities of practice theories. We have developed a conceptual model describing the dynamics in boundary interactions of an ICT innovation process with regard to boundary objects-inuse and brokering. The conceptual model highlights two different levels of brokering: i) inner-level brokering and ii) outer-level brokering.

Place, publisher, year, edition, pages
2011.
Keyword [en]
Boundary interaction, Brokering, Communities of practice, Innovation, Interaction dynamics, Learning
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hh:diva-15127Scopus ID: 2-s2.0-84855827247ISBN: 978-1-86435-644-1 OAI: oai:DiVA.org:hh-15127DiVA: diva2:418678
Conference
15th Pacific Asia Conference on Information Systems: Quality Research in Pacific, PACIS, Brisbane, QLD, 7-11 July, 2011
Available from: 2011-05-23 Created: 2011-05-23 Last updated: 2012-09-18Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf