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modern-language-association-8th-edition
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Hur värdesätts fysisk kundservice?
Lindwall, Kristin
Halmstad University, School of Business and Engineering (SET).
Nilsson, Maria
Halmstad University, School of Business and Engineering (SET).
Persson, Caroline
Halmstad University, School of Business and Engineering (SET).
2006 (Swedish)
Independent thesis Basic level (degree of Bachelor)
Student thesis
Abstract [sv]
Att köpa varor och tjänster på internet är inget ovanligt nuförtiden och många företag har idag gjort stora investeringar inom försäljning via denna distributionskanal. Därför ställde vi oss frågan om hur den fysiska kundservicen som erbjudas inom traditionell butiksförsäljning värdesätts, jämfört med den icke- fysiska kundservice som försäljning via Internet erbjuder.
Place, publisher, year, edition, pages
2006.
Keywords [sv]
kunderservice, internet, investeringar
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URN:
urn:nbn:se:hh:diva-13564
Local ID: U12707
OAI: oai:DiVA.org:hh-13564
DiVA, id:
diva2:368754
Uppsok
Social and Behavioural Science, Law
Note
Denna uppsats kan beställas från arkivet / This paper can be ordered from the archive. Kontakta / Contact: arkivet@hh.se
Available from:
2010-11-09
Created:
2010-11-09
Bibliographically approved
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ieee
modern-language-association-8th-edition
vancouver
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apa
ieee
modern-language-association-8th-edition
vancouver
Other style
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de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
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de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
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text
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html
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