Customer Service : in the sphere of education 2002 (English)Independent thesis Basic level (degree of Bachelor)Student thesis

Abstract [en]

Customer service is a term that is heard of more ande more, and has even made its way in to the education sector. While doing a woek experence at a university in Australia I got in touch with the administrative side of a university, and woeking with the markering manager of one of the faculties I saw the costomer service up front. I found it very interesting to observe the different attitudes among the staff members and the woek to make the customer service better and the staff more motivated.

Place, publisher, year, edition, pages

2002.

Identifiers

URN: urn:nbn:se:hh:diva-11515Local ID: U10540OAI: oai:DiVA.org:hh-11515DiVA, id: diva2:366647

Uppsok

Social and Behavioural Science, Law

Note

Denna uppsats kan beställas från arkivet / This paper can be ordered from the archive. Kontakta / Contact: arkivet@hh.seAvailable from: 2010-11-09 Created: 2010-11-09Bibliographically approved

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