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User Contribution in Innovation Processes: Reflections from a Living Lab Perspective
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0001-8409-7628
2010 (English)In: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences: 5-8 January, 2010, Koloa, Kauai, Hawaii / [ed] Ralph H. Sprague, Jr., Los Alamitos: IEEE Computer Society, 2010, p. 1607-1616Conference paper, Published paper (Refereed)
Abstract [en]

This paper discusses user contribution in innovation processes from a Living Lab perspective. In this paper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four different research projects over a period of five years. The purpose of this paper is to discuss our experiences of methods and techniques for user contribution in innovation processes, in relation Living Labs, as well as to: a) phase in the innovation process, b) kind of user contribution and c) type of users. Our contribution is threefold, we have: (1) theoretically modified the CIC model to better suit a Living Lab milieu, (2) empirically discussed methods and techniques for user contribution in relation to the modified model, and (3) identified several issues regarding different kinds of user contribution and types of users that need to be considered in Living Labs. © 2010 IEEE.

Place, publisher, year, edition, pages
Los Alamitos: IEEE Computer Society, 2010. p. 1607-1616
Series
Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 1060-3425
Keywords [en]
Innovation process, Living lab, Modified model
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hh:diva-5056DOI: 10.1109/HICSS.2010.424ISI: 000282391801075Scopus ID: 2-s2.0-77951750671ISBN: 9780769538693 ISBN: 076953869X OAI: oai:DiVA.org:hh-5056DiVA, id: diva2:327492
Conference
43rd Annual Hawaii International Conference on System Sciences, HICSS-43, Koloa, Kauai, HI, January 5-8, 2010
Available from: 2010-06-29 Created: 2010-06-29 Last updated: 2018-03-23Bibliographically approved
In thesis
1. Digital Innovation: Orchestrating Network Activities
Open this publication in new window or tab >>Digital Innovation: Orchestrating Network Activities
2015 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Digitization of analogue everyday artifacts, i.e. when physical products are equipped with digital capabilities, has a profound impact on today’s society. Some examples of these digital innovations aimed at consumer markets are the “connected” car, the digitized television set, and in the near future, digitized IKEA furniture. Digital innovation provides endless opportunities for providing value adding products and services. However, in digital innovation there is a need to find new ways of organizing network activities, i.e. activities such as e.g. production and translation of knowledge and enrollment of actors. These activities need to embrace and build on the networked aspects and the complexity inherent to digital innovation. This requires network activities that can overcome challenges with the ambiguous and messy characteristics of digital innovation. In this thesis, I propose that the theoretical perspective of network orchestration can enlighten fruitful ways to address challenges that are encountered when organizing network activities in digital innovation. Inspired by practical challenges with digital innovation, as well as contemporary calls for research within IS, this thesis investigates: How can network activities be orchestrated in digital innovation? Two cases of digital innovation aimed at consumer markets are studied. The first case concerns the digitization of the newspaper. The second case regards the digitization of door locks. Literature about digital innovation is used to understand the context of the studied phenomenon. Furthermore, theories about network orchestration as well as activities in innovation are used as a theoretical framework to help answer the research question. The thesis is based on an interpretative perspective where a multi-method approach has been applied to address the research question. The contribution is divided into two different parts. The first part presents four categories of empirically derived network activities that address socio-technical challenges with organizing digital innovation. The second part is a proposed model detailing orchestration of network activities in digital innovation. The model is based around the four suggested categories of network activities: (1) Supporting flexible innovation networks, (2) Production and translation of layered architectural knowledge, (3) Addressing heterogeneous user communities, and (4) Harnessing generativity to leverage value. The categories of network activities can be viewed as building blocks for the orchestration process. By emphasizing both a proactive and a reactive way of orchestrating digital innovation, the model proposes a means for organizations to address the ambiguity and complexity of digital innovation.

Place, publisher, year, edition, pages
Göteborg: Göteborgs universitet, 2015. p. 177
Series
Gothenburg studies in informatics, ISSN 1400-741X ; 49
Keywords
digital innovation, network activities, orchestration, innovation network, Living Lab, digital technology
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-29725 (URN)9789198206944 (ISBN)
Public defence
2015-09-25, IT Faculty, House Patricia, Torg Blå (4th floor), Forskningsgången 6, Göteborg, 13:15 (English)
Opponent
Supervisors
Available from: 2015-11-09 Created: 2015-11-05 Last updated: 2018-03-22Bibliographically approved

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Svensson, JesperIhlström Eriksson, CarinaEbbesson, Esbjörn

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Citation style
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