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Vulnerability in business relationships: the gap between dependence and trust
Halmstad University, School of Business, Engineering and Science, Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
2004 (English)In: Journal of Business & Industrial Marketing, ISSN 0885-8624, Vol. 19, no 7, p. 469-483Article in journal (Refereed) Published
Abstract [en]

This research focuses on the construct of perceived vulnerability, which is based on the gap between perceived trust and perceived dependence in business relationships with suppliers and customers. The outcome of this study is generated from the empirical findings of a survey in the Swedish vehicle industry. These empirical findings indicate that there is to a large extent a significant association between companies' perceived trust and dependence in business relationships towards their suppliers and customers, i.e. that trust is important in lean business relationships. The contributions of this research are a generic conceptualisation of the vulnerability construct, a see-saw model of perceived vulnerability and a typology of perceived vulnerability scenarios in business relationships.

Place, publisher, year, edition, pages
Santa Barbara, Calif.: Grayson Associates , 2004. Vol. 19, no 7, p. 469-483
Keywords [en]
Professional relationships, Studies, Automobile industry, Dependence, Loyalty, Models, Perceptions, Supplier relations, Sweden, Trust
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hh:diva-3502DOI: 10.1108/08858620410564418Scopus ID: 2-s2.0-8644240244OAI: oai:DiVA.org:hh-3502DiVA, id: diva2:289111
Available from: 2010-01-22 Created: 2009-12-01 Last updated: 2018-03-23Bibliographically approved

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Svensson, Göran

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf