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Towards a theory of managing information in new product development
Halmstad University, School of Business and Engineering (SET), Centre for Innovation, Entrepreneurship and Learning Research (CIEL).
2005 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis deals with various information aspects of new product development (NPD). In total, the thesis consists of 6 research articles appended in full, and an introductory text that integrates and theorizes with and from these papers.

The first paper is a review article examining the literature on and role of information in NPD. The main argument put forward here is that information processing can be understood in terms of three steps: acquiring, sharing, and using information. The second paper is a largescale survey that examines the relationship between market and entrepreneurial orien-tation and performance in NPD. A market orientation is to a large extent about acquiring, disseminating and using market information, while an entrepreneurial orientation partly is about ignoring such information, and instead trying to be innovative, proactive, and take risks. The results show that a market orientation and innovativeness are positively related to NPD performance, and that neither product nor environmental characteristics moderate these relationships. The third paper is also a survey, and investigates the extent to which management of external information is associated with innovation performance. The main findings are that scanning the technological sector of the environment was positively associated with innovation performance, while scanning customers, suppliers, and competitors proved to be negatively correlated with innovation performance. Crossfunctional integration in the form of collaboration as well as using information from the industry environment also proved to be positively related to innovation performance.

The last three papers have a centre of gravity in “management of information & environ-ment”, and not so much in new product development per se. Paper four describes and com-pares different information processing approaches (e.g. environmental scanning, marketing research) in order to identify their similarities and differences, but also their underlying con-cepts and the course of events they represent. The main conclusion is that differences exist primarily in terms of focus and scope. Paper five is a review and tentative integration of different perspectives in organization – environment research: the adaptive, the resource-dependence, the cognitive and the population-ecology perspective. The review identifies differences and similarities among these perspectives, suggests tentative conclusions on why the adaptive perspective is so frequently utilized at the expense of the other three, and suggests constructivism as a feasible avenue for combining and integrating these perspectives. Finally, the sixth and final paper deals with information use in the context of strategic decisionmaking. With a case study approach, the questions of why information is used, what kind of information is used, where it is obtained, and how it is obtained were addressed, and the results from this paper are mainly descriptive.

The purpose of the introductory text is two-fold. In addition to providing integration of the appended papers, the main purpose is theory construction (i.e. elicitation of constructs and propositions). In the introduction, all six appended papers together with a new literature search and a new pilot case study are used to generate propositions about management of information, information sources, and the need for cross-functional integration in three different phases of the NPD process. In addition, suggestions regarding theoretical connections are made. The introduction text concludes with reflections, managerial implications, limitations, and future research.

Place, publisher, year, edition, pages
Luleå: Luleå University of Technology , 2005. , 52 p.
Series
Doctoral thesis / Luleå University of Technology, ISSN 1402-1544 ; 2005:54
Keyword [en]
Industriell ekonomi och samhällsvetenskap, Industriell organisation
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:hh:diva-1903Local ID: 2082/2298OAI: oai:DiVA.org:hh-1903DiVA: diva2:239121
Public defence
(English)
Note

[Paper I] Frishammar, J. (2005). Managing Information in New Product Development: A Literature Review.International Journal of Innovation and Technology Management, 2(3): 259-275., [Paper II] Frishammar, J. and Hörte, S.Å. (2005). The Role of Market- and Entrepreneurial Orienta- tion for NPD Performance in Manufacturing Firms1. Short version presented at the 12th In- ternational product development management conference in Copenhagen, June 12-14, 2005. Full paper submitted to Research Policy., [Paper III] Frishammar, J. and Hörte, S.Å. (2005). Managing External Information in Manufacturing Firms: The Impact on Innovation Performance2. Journal of Product Innovation Manage- ment, 22(3): 251-266., [Paper IV] Frishammar, J. (2002). Characteristics in Information Processing Approaches. International Journal of Information Management, 22(2): 143-156., [Paper V] Frishammar, J. (2005). Organizational Environment Revisited: A Conceptual Review and Integration. Forthcoming inInternational Studies of Management & Organization., [Paper VI] Frishammar, J. (2003). Information Use in Strategic Decision-making3. Management Deci- sion, 41(4): 318-326.

Available from: 2008-09-15 Created: 2008-09-15 Last updated: 2012-10-17Bibliographically approved
List of papers
1. Managing Information in New Product Development: A Literature Review
Open this publication in new window or tab >>Managing Information in New Product Development: A Literature Review
2005 (English)In: International Journal of Innovation and Technology Management (IJITM), ISSN 0219-8770, Vol. 2, no 3, 259-275 p.Article in journal (Refereed) Published
Abstract [en]

The new product development (NPD) process is frequently described as a sequence of information processing activities, but "information in NPD" occupies a broader conceptual space than the reduction of uncertainty. This article reviews the area of "information in NPD" by examining the literature on environmental scanning, market orientation, gatekeepers, cross-functional integration, and information use. It is argued that we can understand the process of managing information in terms of three steps: Acquiring, sharing and using. A tentative framework for this area is proposed, and managerial implications resulting from this literature review and tentative frame are outlined and presented.

Place, publisher, year, edition, pages
Singapore: World Scientific, 2005
Keyword
New product development, Information, Literature review
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:hh:diva-271 (URN)10.1142/S021987700500054X (DOI)2-s2.0-36549076022 (Scopus ID)2082/567 (Local ID)2082/567 (Archive number)2082/567 (OAI)
Available from: 2006-11-27 Created: 2006-11-27 Last updated: 2012-10-17Bibliographically approved
2. The role of market orientation and entrepreneurial orientation for new product development performance in manufacturing firms
Open this publication in new window or tab >>The role of market orientation and entrepreneurial orientation for new product development performance in manufacturing firms
2007 (English)In: Technology Analysis & Strategic Management, ISSN 0953-7325, E-ISSN 1465-3990, Vol. 19, no 6, 765-788 p.Article in journal (Refereed) Published
Abstract [en]

The overall purpose of this article is to examine the relationships between two strategic orientations and performance in new product development. The first orientation considered is market orientation; the second one considered is entrepreneurial orientation, which reflects a firm's propensity to innovate, to be proactive, as well as its willingness to take risks. Drawing upon a sample of 224 mid-sized manufacturing firms, multiple regressions with and without interaction terms were used for testing seven hypotheses. The results show that a market orientation and innovativeness were positively related to performance in new product development, while proactiveness and risk taking show no such relationship. The results also show that neither product characteristics nor environmental characteristics moderate these relationships. In terms of implications, our results suggest that contradictory and to some extent paradoxical capabilities are needed to increase performance in new product development, and that the different components of an entrepreneurial orientation do not impact new product development performance equally.

Place, publisher, year, edition, pages
Abingdon: Carfax Publishing, 2007
Keyword
Market orientation, Entrepreneurial orientation, NPD performance, Small firms, Performance assessment, Product development, Benchmarking
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hh:diva-3292 (URN)10.1080/09537320701711231 (DOI)000251756800004 ()2-s2.0-36549025982 (Scopus ID)
Available from: 2009-11-20 Created: 2009-11-20 Last updated: 2012-09-20Bibliographically approved
3. Managing External Information in Manufacturing Firms: The Impact on Innovation Performance
Open this publication in new window or tab >>Managing External Information in Manufacturing Firms: The Impact on Innovation Performance
2005 (English)In: The Journal of product innovation management, ISSN 0737-6782, E-ISSN 1540-5885, Vol. 22, no 3, 251-266 p.Article in journal (Refereed) Published
Abstract [en]

Drawing upon a sample of 206 medium-sized manufacturing firms, this article investigates the extent to which management of external information is associated with innovation performance. The overall purpose of the article is to examine whether or not those organizations that are better at managing external information are also those that are the better innovators. The research strategy used was a survey, and data were collected by means of mail questionnaires (with a 62.4% response rate). A multiple regression analysis was used for hypothesis testing. The results show that scanning the technological sector of the environment was positively associated with innovation performance, while scanning customers, suppliers, and competitors proved to be negatively correlated with innovation performance. Cross-functional integration in the form of collaboration also proved significantly correlated with innovation performance, while interaction showed no such relationship. Further, decision-making based on information from the industry environment correlated significantly with innovation performance. Research and managerial implications of these findings are presented and are discussed.

Place, publisher, year, edition, pages
New York: Elsevier, 2005
National Category
Economics and Business
Identifiers
urn:nbn:se:hh:diva-272 (URN)10.1111/j.0737-6782.2005.00121.x (DOI)000228064400005 ()2-s2.0-17644428025 (Scopus ID)2082/568 (Local ID)2082/568 (Archive number)2082/568 (OAI)
Available from: 2006-11-27 Created: 2006-11-27 Last updated: 2012-09-20Bibliographically approved
4. Information use in strategic decision making
Open this publication in new window or tab >>Information use in strategic decision making
2003 (English)In: Management Decision, ISSN 0025-1747, E-ISSN 1758-6070, Vol. 41, no 4, 318-326 p.Article in journal (Refereed) Published
Abstract [en]

This paper addresses the issue of information use in strategic decision making. The study employs a case study as a research strategy together with personal interviews and documentation as means of data collection. The starting-point is four specific strategic decisions recently made by medium-sized companies in Sweden. The study provides the reader with an insight into management information behaviour when taking strategic decisions, by addressing questions such as: Why is information used? What kind of information does management use? How do they obtain it? And finally, where do they obtain it? In addition, a short review of the literature pertaining to the above stated questions is provided.

Place, publisher, year, edition, pages
Bradford: MCB publications, 2003
Keyword
Decision making, Information, Intelligence, Strategy
National Category
Social Sciences
Identifiers
urn:nbn:se:hh:diva-293 (URN)10.1108/00251740310468090 (DOI)2082/590 (Local ID)2082/590 (Archive number)2082/590 (OAI)
Available from: 2006-11-28 Created: 2006-11-28 Last updated: 2017-03-06Bibliographically approved

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