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The origin of workplace bullying: experiences from the perspective of bully victims in the public service sector
Karlstad University.
Halmstad University, School of Social and Health Sciences (HOS).
2007 (English)In: Journal of Nursing Management, ISSN 0966-0429, E-ISSN 1365-2834, Vol. 15, no 3, p. 332-341Article in journal (Refereed) Published
Abstract [en]

BACKGROUND:

Workplace bullying has attracted increased attention during the last decade due to its severe consequences on health. However, the origin of bullying has, so far, been insufficiently described.

AIM:

This study investigates the manner in which bullying is initiated at workplaces in the public service sector.

METHOD:

Twenty-two bully victims were interviewed in-depth and data were analysed according to grounded theory methodology.

RESULTS:

The findings of this study demonstrated that bullying was preceded by a long-standing struggle for power. This power struggle emanated from conflicts of values caused by organizational conditions, leadership styles and the involved parties' work expectations. In particular, individuals who perceived themselves as strong and competent or as vulnerable and sensitive persons were targeted in these types of power struggles.

CONCLUSIONS:

In these cases, if values conflicts were solved, the power struggle ebbed. When values conflicts remained unsolved, the gap widened between the targeted individual and that person's opponents. Thereby, the conflict escalated and grew into one characterized by systematic and persistent bullying.

Place, publisher, year, edition, pages
Blackwell Publishing, 2007. Vol. 15, no 3, p. 332-341
Keywords [en]
Grounded theory, Interviews, Power struggle, Public service sector, Workplace bullying
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hh:diva-1502DOI: 10.1111/j.1365-2834.2007.00662.xScopus ID: 2-s2.0-33947276215Local ID: 2082/1882OAI: oai:DiVA.org:hh-1502DiVA, id: diva2:238720
Available from: 2008-06-09 Created: 2008-06-09 Last updated: 2018-03-23Bibliographically approved

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Hallberg, Lillemor R.-M.

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf