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Mapping flows - An analysis of the information flows within the integrated supply chain
Halmstad University, School of Business and Engineering (SET).
Halmstad University, School of Business and Engineering (SET).ORCID iD: 0000-0002-8603-9269
2004 (English)In: Challenging boundaries with logistics: proceedings of the 16th Annual Conference for Nordic Researchers in Logistics : NOFOMA 2004, 7-8 June, Linköping, Sweden, NOFOMA , 2004, p. 18-Chapter in book (Other (popular science, discussion, etc.))
Abstract [en]

Information sharing is an important factor for cooperating within an integrated supply chain. This paper presents a methodology for mapping information flows in an integrated supply chain and a case study, using the mapping methodology, from two Swedish multinational organizations. Eight cases where used in a retro perspective way to map, describe and analyze the information flow, which supports the physical material flow, from receiving an order to the point of delivery. This paper also describes two types of information flows: Direct information and indirect information. The case study presented in this paper focus on the direct information. The present study indicates the importance of an integrated, updated and smoothly operating information system. The complexity and the performance of the information flow and the physical material flow within each case where also analyzed from three main perspectives: 1) the right information, 2) at the right time, 3) to the right place. Over 30 semi-structured interviews have been made to map and describe the information and physical material flow. Key personnel involved in the process from order to point of delivery where interviewed. One conclusion of the study is that three types of disturbances was domination the cases: 1) Procedures to handle changes in an order from a customer, 2) lack of information within the internal supply chain, and 3) Procedures to handle information about delays in internal production or wrong material delivered.

Place, publisher, year, edition, pages
NOFOMA , 2004. p. 18-
Keywords [en]
Mapping flow, Information flow, Supply chain performance
Identifiers
URN: urn:nbn:se:hh:diva-701Local ID: 2082/1050ISBN: 91-7373-985-5 OAI: oai:DiVA.org:hh-701DiVA, id: diva2:237919
Available from: 2007-05-30 Created: 2007-05-30 Last updated: 2018-03-23Bibliographically approved

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Chibba, AronRundquist, Jonas

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf