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How to manage the authenticity of company-created Influencers in retailing
Halmstad University, School of Business, Innovation and Sustainability.
2024 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis delves into the dynamics of influencer marketing, focusing on the authenticity of company-created influencers in the retail sector. The study investigates how the authenticity of company-created influencers and the type of products being promoted influence consumer perception in the retail industry. A quantitative research approach was employed, utilizing a 2x2 factorial experiment design. The study examined the effects of two main factors—whether an influencer is company-created and the type of product(hedonic vs. utilitarian)—on the perceived authenticity of influencers. Data were collected through surveys distributed to participants and then analyzed to understand the impact on consumer perceptions. This research concludes that an influencer's association with a company significantly affects the perceived transparency of influencers positively. Nevertheless, there is no influence on the other aspects of authenticity, such as passion, uniqueness, or consistency. Moreover, the promoted product type does not significantly alter these four attributes of authenticity. The research also demonstrated a significant positive impact of company-created influencers on brand authenticity, positively influencing consumer attitudes toward the brand. This research contributes to understanding influencer marketing by highlighting the complexities of managing influencer authenticity in retail.

Place, publisher, year, edition, pages
2024.
Keywords [en]
Influencer authenticity, Influencer Marketing, Retail Marketing, Consumer Perception, Brand Management
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hh:diva-53811OAI: oai:DiVA.org:hh-53811DiVA, id: diva2:1870678
Educational program
Master's Programme in Strategic Entrepreneurship for International Growth, 120 credits
Supervisors
Examiners
Available from: 2024-06-19 Created: 2024-06-14 Last updated: 2024-06-19Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf