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The utilization of BDA in digital marketing strategies of international B2B organizations from a dynamic capability´s perspective: A qualitative case study
Halmstad University.
2024 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

In B2B organizations, the adoption of digital marketing strategies has increased, leading to the collection of large amounts of data, big data. This has enabled the use of big data analytics, BDA, to uncover valuable insights for digital marketing purpose. Yet, there is limited research on how the B2B organizations integrate and utilize BDA in their digital marketing strategies, especially in the international context. This study aimed to address this research gap by examining how international B2B organizations integrate and utilize BDA in their digital marketing strategy, employing a dynamic capabilities perspective. The methodology of qualitative case study was applied, focusing on two established Swedish B2B organizations with an international presence. Empirical data was collected through semi-structured interviews and complemented with document analysis. Through abductive approach and hermeneutic interpretation, the findings show that despite the need for internal structural improvements, international B2B organizations are actively integrating BDA into their digital marketing strategies. By developing new routines and skills, these organizations can navigate the challenges posed by BDA while harnessing its benefits. Additionally, a framework comprising 10 practices in which international B2B organizations leverage BDA is proposed. 

Place, publisher, year, edition, pages
2024. , p. 61
Keywords [en]
Big data analytics (BDA), big data, digital marketing strategy, international B2B organizations, dynamic capabilities
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:hh:diva-53777OAI: oai:DiVA.org:hh-53777DiVA, id: diva2:1870070
Educational program
Master's Programme in Strategic Entrepreneurship for International Growth, 120 credits
Supervisors
Examiners
Available from: 2024-06-14 Created: 2024-06-13 Last updated: 2025-02-07Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf