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What Does It Take to Make Electric Car Charging ‘Smart’?
Volvo Car Corporation, Gothenburg, Sweden.ORCID iD: 0000-0002-0391-7696
Halmstad University, School of Information Technology.ORCID iD: 0000-0003-1870-683X
Research Institutes of Sweden (RISE), Gothenburg, Sweden.
Volvo Car Corporation, Gothenburg, Sweden.
2023 (English)In: 29th Annual Americas Conference on Information Systems, AMCIS 2023, Association for Information Systems, 2023Conference paper, Published paper (Refereed)
Abstract [en]

In this paper, we argue that the electrification of cars is not simply a move from fossil fuel to electric energy. It also integrates the car into the household energy system in ways that challenge assumptions that car charging is made ‘smart’ primarily through AI-powered app-based digital services that help the user to make energy-, and cost-efficient decisions in terms of when to charge the car. As we will demonstrate in this paper, our design ethnographic study of how nine households learn to charge their cars according to their family routines and values shows how smart charging is not merely due to specific technological features. Instead, charging habits evolve through anticipatory experiences of what smart technologies come to mean to family members through their use. Based on our research, we recommend a smart charging service design that affords multi-operation ability, co-learning ability and social accessibility. © 2023 29th Annual Americas Conference on Information Systems, AMCIS 2023. All rights reserved.

Place, publisher, year, edition, pages
Association for Information Systems, 2023.
Keywords [en]
Design ethnography, Electric vehicles, Smart charging, Smart technologies, User experience
National Category
Energy Systems
Identifiers
URN: urn:nbn:se:hh:diva-53488Scopus ID: 2-s2.0-85192935264OAI: oai:DiVA.org:hh-53488DiVA, id: diva2:1866576
Conference
29th Annual Americas Conference on Information Systems: Diving into Uncharted Waters (AMCIS 2023), Panama City, Panama, 10-12 August, 2023
Available from: 2024-06-07 Created: 2024-06-07 Last updated: 2024-07-08Bibliographically approved

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Lindgren, ThomasFors, Vaike

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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  • asciidoc
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