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Artificial intelligence in innovation management: A review of innovation capabilities and a taxonomy of AI applications
Halmstad University, School of Business, Innovation and Sustainability. School of Business and Administration, Santa Catarina State University, Florianópolis, Brazil.ORCID iD: 0000-0003-1390-1820
School of Management Politecnico di Milano, Milano, Italy.ORCID iD: 0000-0001-9968-7030
2023 (English)In: The Journal of product innovation management, ISSN 0737-6782, E-ISSN 1540-5885Article, review/survey (Refereed) Epub ahead of print
Abstract [en]

Artificial intelligence (AI) is a promising generation of digital technologies. Recent applications and research suggest that AI can not only influence but also accelerate innovation in organizations. However, as the field is rapidly growing, a common understanding of the underlying theoretical capabilities has become increasingly vague and fraught with ambiguity. In view of the centrality of innovation capabilities in making innovation happen, we bring together these scattered perspectives in a systematic and multidisciplinary literature review. The aim of this literature review is to summarize the role of AI in influencing innovation capabilities and provide a taxonomy of AI applications based on empirical studies. Drawing on the technological–organizational–environmental (TOE) framework, our review condenses the research findings of 62 studies. The results of our study are twofold. First, we identify a dichotomous view of innovation capabilities triggered by AI adoption: enabling and enhancing. The enabling capabilities are those that research identifies as enablers of AI adoption, underscoring the competencies and routines needed to implement AI. The enhancing capabilities denote the role that AI adoption has in transforming or creating innovation capabilities in organizations. Second, we propose a taxonomy of AI applications that reflects the practical adoption of AI in relation to three underlying reasons: replace, reinforce, and reveal. Our study makes three main contributions. First, we identify the innovation capabilities that are either required for or generated by AI adoption. Second, we propose a taxonomy of AI applications. Third, we use the TOE framework to track trends in the theoretical contributions of recent articles and propose a research agenda. © 2023 The Authors.

Place, publisher, year, edition, pages
Hoboken: Wiley-Blackwell, 2023.
Keywords [en]
artificial intelligence, generative AI, innovation management, technology adoption, TOE framework
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Health Innovation, IDC
Identifiers
URN: urn:nbn:se:hh:diva-51718DOI: 10.1111/jpim.12698ISI: 001074054200001Scopus ID: 2-s2.0-85172167777OAI: oai:DiVA.org:hh-51718DiVA, id: diva2:1800806
Funder
Knowledge Foundation, 20200204Available from: 2023-09-28 Created: 2023-09-28 Last updated: 2023-10-24Bibliographically approved

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Gama, Fábio

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