hh.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Human-Centered Explainability Attributes In Ai-Powered Eco-Driving: Understanding Truck Drivers' Perspective
Halmstad University, School of Information Technology.
2023 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

The growing presence of algorithm-generated recommendations in AI-powered services highlights the importance of responsible systems that explain outputs in a human-understandable form, especially in an automotive context. Implementing explainability in recommendations of AI-powered eco-driving is important in ensuring that drivers understand the underlying reasoning behind the recommendations. Previous literature on explainable AI (XAI) has been primarily technological-centered, and only a few studies involve the end-user perspective. There is a lack of knowledge of drivers' needs and requirements for explainability in an AI-powered eco-driving context. This study addresses the attributes that make a “satisfactory” explanation, i,e., a satisfactory interface between humans and AI. This study uses scenario-based interviews to understand the explainability attributes that influence truck drivers' intention to use eco-driving recommendations. The study used thematic analysis to categorize seven attributes into context-dependent (Format, Completeness, Accuracy, Timeliness, Communication) and generic (Reliability, Feedback loop) categories. The study contributes context-dependent attributes along three design dimensions: Presentational, Content-related, and Temporal aspects of explainability. The findings of this study present an empirical foundation into end-users' explainability needs and provide valuable insights for UX and system designers in eliciting end-user requirements.

Place, publisher, year, edition, pages
2023. , p. 25
Keywords [en]
Explainable AI, XAI, human-centered explainable AI, HCXAI, explainability, AI-powered systems, eco-driving, user needs
National Category
Information Systems, Social aspects Peace and Conflict Studies Other Social Sciences not elsewhere specified Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:hh:diva-51060OAI: oai:DiVA.org:hh-51060DiVA, id: diva2:1775921
External cooperation
Volvo Group Trucks Technology (VGTT)
Educational program
Master's Programme (120 credits) in Digital Service Innovation, 120 credits
Presentation
2023-06-01, R3147, Kristian IV:s väg 3, 301 18, Halmstad, 13:00 (English)
Supervisors
Examiners
Available from: 2023-06-01 Created: 2023-06-27 Last updated: 2025-02-20Bibliographically approved

Open Access in DiVA

Gjona, E. (2023). HCXAI in AI-powered eco-driving(984 kB)319 downloads
File information
File name FULLTEXT01.pdfFile size 984 kBChecksum SHA-512
a56dc91b475aa12f4d87ec06ead69a924d8259e24fc026dda6ef0e71e1dddde97bedc3618b0e165df4d7854e9311ad8076d6e2a673a0d1f9dea7e89f2a49e88e
Type fulltextMimetype application/pdf

By organisation
School of Information Technology
Information Systems, Social aspectsPeace and Conflict StudiesOther Social Sciences not elsewhere specifiedOther Engineering and Technologies

Search outside of DiVA

GoogleGoogle Scholar
Total: 319 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 791 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf