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Investigating the influence of product representation formats in a user experience evaluation
Chalmers University of Technology, Gothenburg, Sweden; Volvo Car Cooperation, Gothenburg, Sweden.
Malmö University, Malmö, Sweden.ORCID iD: 0000-0002-5130-9230
Chalmers University of Technology, Gothenburg, Sweden.
2017 (English)In: Proceedings of the International Conference on Interfaces and Human Computer Interaction 2017 - Part of the Multi Conference on Computer Science and Information Systems 2017 / [ed] K. Blashki; L. Rodrigues, IADIS Press, 2017, p. 177-184Conference paper, Published paper (Refereed)
Abstract [en]

Knowledge is lacking on the choice and use of representations in a design process when seeking to investigate user experiences. Two types of representations (a storyboard and an interactive prototype) of the same system were employed in a user experience evaluation to investigate how different representation formats influence participants' responses to interactive systems. The interactive prototype gave rise to more design proposals as well as more personal reflections on experiences although with a focus on interface design details. The storyboard elicited more responses on the core ideas of the concept, but less grounded in reflections on personal use. The differences are attributed to how each representation managed to convey interactivity and context, resulting in differences in experienced agency. There is a need for further research, but with less focus on the type of system representation and more focus on how the content and affordances of system representations can be designed to elicit rich and personal reflections on user experience in early design phases. © 2017. 

Place, publisher, year, edition, pages
IADIS Press, 2017. p. 177-184
Keywords [en]
Infotainment, Prototyping, Representations, Storyboard, User experience, User study
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hh:diva-41145Scopus ID: 2-s2.0-85040183369ISBN: 978-9-898-53364-7 OAI: oai:DiVA.org:hh-41145DiVA, id: diva2:1736690
Conference
11th International Conference on Interfaces and Human Computer Interaction, Lisbon, Portugal, 21- 23 July 2017
Note

Funding text: The authors wish to acknowledge the contributions of Mr. Sreejith Kuppattu Kalladithodi in completing the data collection and FFI for financial support.

Available from: 2023-02-14 Created: 2023-02-14 Last updated: 2023-02-15Bibliographically approved

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Gkouskos, Dimitrios

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf